RL
Raesibe L
Active since Jun 2017
45
Reviews
0
Industries
Reviews
45 reviews15 months ago
Bad attitude
Such a suur Security personnel at your Clicks Sammy Max door. I've entered the store at 10:39 today and boy 😃😃😬 you should have seen how she rolled her Eyes and looked at me like I was crazy when I was just asking her if I can get in with my plastic"" or if she needed to close. Do better Clicks, your first point of contact for clients cannot be that. So early in the morning nogal
0 replies
17 months ago
Poor customer service
I've opened your account many months ago and downloaded the app. I've decided that it was time for me to get the card so that I can also make withdrawals and swipe. Your ambassador at Pick n Pay Tramshed was very very rude. I've left the store without the card because she told me I needed to go to Home Affairs because my Green ID doc is no longer valid. Tymebank how can I have the card issued to me? You're such an exceptional bank and your App also works with so much ease but train your staff better
224 replies
17 months ago
Poor service
I was at your Pick n Pay Tramshed early in the morning today. I was only there for a simple thing, to have a Tymebank card issued to me. I got there and there was the ambassador by the door. Greeted her nicely and told her I need a card. At first she thought I wanted to open an account. All so happy(perhaps for a sale) until she understood I was only there for card issuance then she decided she was'nt in the mood to help anymore. Her talk was very rude and so was her body language. 'Put your pin in, just place your Hand there'. I got fed up and asked her for her Manager, she responded that she does'nt have the manager there. I then asked her to ask the store manager to come see me and she still responded with a very attitude ""The store does'nt have a manager"". Pick n Pay Tramshed, I've always applauded your store service for so many years. Do not allow ambassadors of other brands to ***** that. I was only there for a card so that I can withdraw. Because she was'nt exactlt in customer service mode I've left the srore without it. She had told me ""You need to go to Home Affairs, your Green ID book is no longer valid". I will also highlight Tymebank complaints line about this.
53 replies
17 months ago
Bad service all round
Makro is not really my choice of store but then I thought I should give it a try. When I bought Gokden syrup onlines I'm done it with an idea at the back if my Mind that it will come tightly wrapped that it does not have any spilled. Your personnel confirmed on E- Mail that the items were delived but noooo they were'nt as yet and the driver came way after 6PM. It was 19:40. He should have turned back, just train your personnel in the right way. And now what am I supposed to do with this syrup, it is safe for me to use now????
56 replies
19 months ago
Poor customer service
I am physically having your Wrewards card by me but I am not able to link it to my online profile. It is so pathetic to know that one of your staff have given me this card some years back without registering it to my ID no. So for now I am stuck with items in my cart and I can't pay cause I cannot qualify for the discount because this reward card that I am having is as good as I am not having it. I've already called your customer service twice, the first one was clueless and just wasted my time in asking questions and the second one told me I need to register this card but guess what I am still getting the error. Woolies I never buy from you and this is your customer service.
0 replies
19 months ago
Bad customer service
I bought a Defy stove on the 25th of July. I have struggled with baking with the stove cause whatever I've baked just never got to be done well. I've let the store know(OK Furniture Siyabuswa) and they have told me that Defy will need to send out their technician. Your technician came to my home only to tell me that perhaps I need another baker to come and show me how to bake, and he even asked me if I am even able to switch the stove on""". Defy if you're going to send out your personnel to people's homes at least send someone that is more customer orientated. With this, I am just letting that technician that the stove is baking well on option GRILL at 160temp. I've been baking for so many years and I've definately took offense by what he has said about my baking skills and I am still convienced that the oven door is not completely closing.
53 replies
27 months ago
Rude call centre agent
MTN please hire people that are professional with customers. I spoke with a very rude call centre agent. Instead of assisting me she tells me I need to call back again cause she is not noing to log out of her system then back login again cause I never told her what I wanted from the beginning? When I asked her to transfer me to another agent she hung. I called from this no 0783998651 @ 12:29 While attending to that, please also help solve this. My mother's MTN card has been showing sim closed since November. She made a sim swop it never solved it, she even bought a new phone but the sim is still showing closed. Please help in this matter cause she really need that phone no
0 replies
34 months ago
Poor service
At least hire people that are effective and can resolve queries. I was just on live chat with a Vusi. I've specifically told him that the screenshot he want me to send is impossible because I'm strugging to watch shows either on the app or the website. When I press on play it goes back to the main menu, now what screenshot with an error was he expecting me to send? Then he further goes on and insult my inteliigent by telling me that I don't know how to take a screenshot????? I am still not able to watch anything on dstv app or website please get someone who can assist in sorting this out.
106 replies
39 months ago
Bad service approach
Each day I get a call from ADT agents asking me the same question 'do you know if the new homeowner needs security services'. ADT I am not going to do your job for you. Now please get all your agents to stop calling me. I've cancelled my subcription. I've got no business with you.
60 replies
39 months ago
Staff bad attitude
I get by the till and without even greeting your cashier flanks a watermelon ib my face and tells me 'it does not have a pricetag'? Please the Maria that assisted me on 16/01/2023 at Shoprite Da****rt know that customers are in the store to buy and not to work and make sure items have got prices on. She was angry through the transaction cause I said that to her. When you find time, please train her on customer service skills.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
2 (4.444444444444445%)
2 Star
1 (2.2222222222222223%)
1 Star
42 (93.33333333333333%)