KG
KDCD Group of Companies
Unclaimed Business
KG
KDCD Group of Companies
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#53Ranked In Retail
0 NPSUnlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEL
ES L
1 reviews | Active since Jan 2020
25 Apr 2022, 09:37
Pathetic
Can I give them a minus 10... just received my order for a king size....not even close to a king size... fabric is to say the least... ****ty... I feel they should feel ashamed of them self for this **** that they sell to people. I am to say the least... not happy at ALL. That all after my order was teriibly late..
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ES L
1 reviews | Active since Jan 2020
25 Apr 2022, 09:37
Pathetic
Can I give them a minus 10... just received my order for a king size....not even close to a king size... fabric is to say the least... ****ty... I feel they should feel ashamed of them self for this **** that they sell to people. I am to say the least... not happy at ALL. That all after my order was teriibly late..
0
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Louise F
1 reviews | Active since Jan 2020
8 Nov 2021, 11:12
Be careful of this company KDCD
Pathetic and fraudulent. I ordered and paid for a duvet cover 5 months ago and to date have received nothing. Shocking customer service with multiple promises to call back and no follow through. Buyers beware!
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Louise F
1 reviews | Active since Jan 2020
8 Nov 2021, 11:12
Be careful of this company KDCD
Pathetic and fraudulent. I ordered and paid for a duvet cover 5 months ago and to date have received nothing. Shocking customer service with multiple promises to call back and no follow through. Buyers beware!
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Replies (0)JR
Jillian R
1 reviews | Active since Jan 2020
6 Oct 2021, 11:30
KDCD Group of Companies - A disgrace
KDCD - (Owned by Ms Smith I was told) Ordered my bedlinen - I got a message via sms that my order been posted on the 3rd September. I queried and got a reply to my query and was told that because of the misunderstanding I could choose gifts to compensate to the problems??? 1 month later I phoned to ask where my parcel is. That's when the drama started like I was at fault???? I spoke to Ms Venter. Ms Venter told me the parcel would go out on Monday. She knew nothing of the "gifts" but seemed to be happy to give me to bottom sheets. Makes you wonder. I was asked for my order no. I asked KDCD, Ms Venter, to look this up as my last correspondence advising my order had been mailed on the 3rd September, had no reference. I unfortunately was on my mobile and had reference of my order number on my computer. I was basically told it was impossible to be advised they had posted my order with having an order no attached.... Frustrated beyond words, and getting no answer, did not help to calm down the situation. Tuesday - my parcel would go out via Courier Guy Lets get to today 6th October. I have been blocked from their facebook site as I made comment that my parcel had never reached me. Phone again to ask for my tracking no. First Patricia answers the phone. Sisenda (excuse spelling if incorrect) answers as the last call was "dropped" but they never return a call. Has happened over and over. Sisenda then says she will go and look at the parcels and find my tracking number. Sisenda never returns. After plus 5 minutes I put down the phone and call again. Patricia now answers and says Sisenda is in a meeting!!!! Seriously????? I have not heard from anybody yet again - will have to phone again and lead down the garden path. I gave them the option to refund me if they cannot fulfil the order. No decision from them on this .
Helpful (0)
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Jillian R
1 reviews | Active since Jan 2020
6 Oct 2021, 11:30
KDCD Group of Companies - A disgrace
KDCD - (Owned by Ms Smith I was told) Ordered my bedlinen - I got a message via sms that my order been posted on the 3rd September. I queried and got a reply to my query and was told that because of the misunderstanding I could choose gifts to compensate to the problems??? 1 month later I phoned to ask where my parcel is. That's when the drama started like I was at fault???? I spoke to Ms Venter. Ms Venter told me the parcel would go out on Monday. She knew nothing of the "gifts" but seemed to be happy to give me to bottom sheets. Makes you wonder. I was asked for my order no. I asked KDCD, Ms Venter, to look this up as my last correspondence advising my order had been mailed on the 3rd September, had no reference. I unfortunately was on my mobile and had reference of my order number on my computer. I was basically told it was impossible to be advised they had posted my order with having an order no attached.... Frustrated beyond words, and getting no answer, did not help to calm down the situation. Tuesday - my parcel would go out via Courier Guy Lets get to today 6th October. I have been blocked from their facebook site as I made comment that my parcel had never reached me. Phone again to ask for my tracking no. First Patricia answers the phone. Sisenda (excuse spelling if incorrect) answers as the last call was "dropped" but they never return a call. Has happened over and over. Sisenda then says she will go and look at the parcels and find my tracking number. Sisenda never returns. After plus 5 minutes I put down the phone and call again. Patricia now answers and says Sisenda is in a meeting!!!! Seriously????? I have not heard from anybody yet again - will have to phone again and lead down the garden path. I gave them the option to refund me if they cannot fulfil the order. No decision from them on this .
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Anonymous
1 reviews | Active since Jan 2020
23 Aug 2021, 10:58
KDCD linen - not to be trusted
Be very very careful everyone. 7 weeks later after ordering and I still have nothing. We have phoned numerous times. Everytime it is a different excuse. Then they are waiting for the material, then there is a flaw in the material, then they couldnt work because of an inspection, then one person says it is almost finished and it will be delivered on the Friday, then the next week someone says they havent started with it yet. It is not to be trusted!! I paid thousands and have nothing to show for it. Before I ordered I checked if I could see any negative reviews - how I wish that someone warned me. And nowhere in the ordering process do they mention that the product is not ready made and that material will only be ordered after you’ve paid, otherwise I would never have done it. One thinks it is normal online shopping - you order and they ship it. Stay away is my sincere recommendation!
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Anonymous
1 reviews | Active since Jan 2020
23 Aug 2021, 10:58
KDCD linen - not to be trusted
Be very very careful everyone. 7 weeks later after ordering and I still have nothing. We have phoned numerous times. Everytime it is a different excuse. Then they are waiting for the material, then there is a flaw in the material, then they couldnt work because of an inspection, then one person says it is almost finished and it will be delivered on the Friday, then the next week someone says they havent started with it yet. It is not to be trusted!! I paid thousands and have nothing to show for it. Before I ordered I checked if I could see any negative reviews - how I wish that someone warned me. And nowhere in the ordering process do they mention that the product is not ready made and that material will only be ordered after you’ve paid, otherwise I would never have done it. One thinks it is normal online shopping - you order and they ship it. Stay away is my sincere recommendation!
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Anonymous
1 reviews | Active since Jan 2020
22 Aug 2021, 08:30
Scam! Beautiful but false adverts on social media
Be very very careful everyone. 7 weeks later after ordering and I still have nothing. We have phoned numerous times. Everytime it is a different excuse. Then they are waiting for the material, then there is a flaw in the material, then they couldnt work because of an inspection, then one person says it is almost finished and it will be delivered on the Friday, then the next week someone says they havent started with it yet. It is a SCAM!! I paid thousands and have nothing to show for it. Before I ordered I checked if I could see any negative reviews - how I wish that someone warned me. And nowhere in the ordering process do they mention that the product is not ready made and that material will only be ordered after you’ve paid, otherwise I would never have done it. One thinks it is normal online shopping - you order and they ship it. Stay away is my sincere recommendation!
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
22 Aug 2021, 08:30
Scam! Beautiful but false adverts on social media
Be very very careful everyone. 7 weeks later after ordering and I still have nothing. We have phoned numerous times. Everytime it is a different excuse. Then they are waiting for the material, then there is a flaw in the material, then they couldnt work because of an inspection, then one person says it is almost finished and it will be delivered on the Friday, then the next week someone says they havent started with it yet. It is a SCAM!! I paid thousands and have nothing to show for it. Before I ordered I checked if I could see any negative reviews - how I wish that someone warned me. And nowhere in the ordering process do they mention that the product is not ready made and that material will only be ordered after you’ve paid, otherwise I would never have done it. One thinks it is normal online shopping - you order and they ship it. Stay away is my sincere recommendation!
0
Replies (0)