KC
Kenings Car Van And Truck Hire
Claimed Business
KC
Kenings Car Van And Truck Hire
Claimed Business
10 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.6|10 Reviews
May '25 - Apr '26
5(10%)
4(0%)
3(10%)
2(0%)
1(80%)
5(10%)
4(0%)
3(10%)
2(0%)
1(80%)
Frequently Asked Questions About Kenings Car Van And Truck Hire
Kenings Car Van And Truck Hire has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Kenings Car Van And Truck Hire across 45 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAL
Ana L
1 reviews | Active since Jan 2020
30 Jan 2026, 06:27
Disgrace of service standards
Very simple. Put in a order for a car and a c****at. Never got the c****at. Hired the care on the 22nd of December. Deposit payment of R 3700 still not finalised. Upon calling, I was told "I must sort it out with the bank'. Upon emailing their customer service, no feedback. Not even an acknowledgement of receipt. As a customer, I am completely left in the dark without any recourse. The time and energy this has taken is just unacceptable.
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Ana L
1 reviews | Active since Jan 2020
30 Jan 2026, 06:27
Disgrace of service standards
Very simple. Put in a order for a car and a c****at. Never got the c****at. Hired the care on the 22nd of December. Deposit payment of R 3700 still not finalised. Upon calling, I was told "I must sort it out with the bank'. Upon emailing their customer service, no feedback. Not even an acknowledgement of receipt. As a customer, I am completely left in the dark without any recourse. The time and energy this has taken is just unacceptable.
0
Replies (0)TP
Thabani P
1 reviews | Active since Jan 2020
5 Jan 2026, 15:12
Poor Service
I am extremely dissatisfied with the service from Kenings Car Van And Truck Hire (Durban). I paid two deposits that were never refunded, despite the vehicles being returned, and all my follow-ups have been ignored or unresolved. To make matters worse, the company debited money from my bank account without any explanation, invoice, or authorization, and no one has been able to provide a clear reason for this charge. This conduct is unprofessional and unacceptable, and I am requesting the immediate refund of both deposits as well as a full explanation and reversal of the unauthorized debit.
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Thabani P
1 reviews | Active since Jan 2020
5 Jan 2026, 15:12
Poor Service
I am extremely dissatisfied with the service from Kenings Car Van And Truck Hire (Durban). I paid two deposits that were never refunded, despite the vehicles being returned, and all my follow-ups have been ignored or unresolved. To make matters worse, the company debited money from my bank account without any explanation, invoice, or authorization, and no one has been able to provide a clear reason for this charge. This conduct is unprofessional and unacceptable, and I am requesting the immediate refund of both deposits as well as a full explanation and reversal of the unauthorized debit.
0
Replies (0)SM
Siphesihle M
1 reviews | Active since Jan 2020
27 Dec 2025, 13:01
Poor service
Company full of dumb drivers no communication, lack of professionalism, their call center call you to threaten you to stop n wait for someone who is at free state while you approaching jhb
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Siphesihle M
1 reviews | Active since Jan 2020
27 Dec 2025, 13:01
Poor service
Company full of dumb drivers no communication, lack of professionalism, their call center call you to threaten you to stop n wait for someone who is at free state while you approaching jhb
0
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shanay W
1 reviews | Active since Jan 2020
17 Nov 2025, 15:04
LACK OF SERVICE PATHETIC
With regards to this place the lack of communication is pathetic and that between headoffice and cape town. My husband was in an accident with one of there rental cars and yet nothing from the insurance was ever communicated to us at all. We were told to pay some excess which we did and then all of a sudden the other vehicle that we have with them was deactivated. Thinking what happened here now.The car is paid and now this car is dead not knowing that Kenings deactivated the vehicle based on the insurance claim of the written off vehicle that we had to pay to them and we received ZERO letter, ZERO correspondence, absolutely nothing....from them to say payment needs to be made. THE LACK OF COMMUNICATION IN THIS PLACE IS PATHETIC REALLY....THEY DONT GIVE YOU TIME, NOT AN EMAIL, TO FIX THE PROBLEM THAT THEY NEVER TOLD US ABOUT......THEY WILL JUST DEACTIVATE THE CAR YOU PAID... REMEMBER THAT PEOPLE....
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shanay W
1 reviews | Active since Jan 2020
17 Nov 2025, 15:04
LACK OF SERVICE PATHETIC
With regards to this place the lack of communication is pathetic and that between headoffice and cape town. My husband was in an accident with one of there rental cars and yet nothing from the insurance was ever communicated to us at all. We were told to pay some excess which we did and then all of a sudden the other vehicle that we have with them was deactivated. Thinking what happened here now.The car is paid and now this car is dead not knowing that Kenings deactivated the vehicle based on the insurance claim of the written off vehicle that we had to pay to them and we received ZERO letter, ZERO correspondence, absolutely nothing....from them to say payment needs to be made. THE LACK OF COMMUNICATION IN THIS PLACE IS PATHETIC REALLY....THEY DONT GIVE YOU TIME, NOT AN EMAIL, TO FIX THE PROBLEM THAT THEY NEVER TOLD US ABOUT......THEY WILL JUST DEACTIVATE THE CAR YOU PAID... REMEMBER THAT PEOPLE....
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Replies (0)FM
Fatema M
1 reviews | Active since Jan 2020
15 Oct 2025, 14:47
****mers they stole my deposit👎🏻🚫 This company ****med me! They never returned my guarantee deposit and kept pretending they did, even though the money never reached my account
****mers they stole my deposit👎🏻🚫 This company ****med me! They never returned my guarantee deposit and kept pretending they did, even though the money never reached my account. I asked many times for official proof, but they never sent anything — just excuses and lies. After reading other reviews, I realized they’ve done the same thing to many people! This is clearly a pattern of dishonest behavior. It was a stressful, frustrating experience. Please be careful and do not deal with them! نصابين تحملو منهم 🚫👎🏻👎🏻 هذي الشركة نصابة! ما رجعوا لي مبلغ الضمان وظلّوا يدّعون إنهم رجّعوه، مع إن المبلغ ما وصل لحسابي أبداً. طلبت منهم أكثر من مرة إثبات رسمي للتحويل، لكنهم ما أرسلوا أي شيء، بس أعذار وكذب. وبعد ما قرأت تقييمات الناس، اكتشفت إنهم يسوّون نفس الشيء مع كثير غيري! واضح إن هذا أسلوب متكرر وغير صادق. كانت تجربة سيئة ومتعبة جداً، أنصح الجميع عدم التعامل معهم أبداً!
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Fatema M
1 reviews | Active since Jan 2020
15 Oct 2025, 14:47
****mers they stole my deposit👎🏻🚫 This company ****med me! They never returned my guarantee deposit and kept pretending they did, even though the money never reached my account
****mers they stole my deposit👎🏻🚫 This company ****med me! They never returned my guarantee deposit and kept pretending they did, even though the money never reached my account. I asked many times for official proof, but they never sent anything — just excuses and lies. After reading other reviews, I realized they’ve done the same thing to many people! This is clearly a pattern of dishonest behavior. It was a stressful, frustrating experience. Please be careful and do not deal with them! نصابين تحملو منهم 🚫👎🏻👎🏻 هذي الشركة نصابة! ما رجعوا لي مبلغ الضمان وظلّوا يدّعون إنهم رجّعوه، مع إن المبلغ ما وصل لحسابي أبداً. طلبت منهم أكثر من مرة إثبات رسمي للتحويل، لكنهم ما أرسلوا أي شيء، بس أعذار وكذب. وبعد ما قرأت تقييمات الناس، اكتشفت إنهم يسوّون نفس الشيء مع كثير غيري! واضح إن هذا أسلوب متكرر وغير صادق. كانت تجربة سيئة ومتعبة جداً، أنصح الجميع عدم التعامل معهم أبداً!
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Replies (0)ST
Siya T
1 reviews | Active since Jan 2020
10 Sept 2025, 19:37
DO NOT HIRE FROM GREEN-MOTION/KENNINGS CAR HIRE!
Do not hire a car with this company. They have good pricing and airport pickup services. 1. YOU WILL NOT GET A HOLD OF THEIR CUSTOMER CARE 2. CALL CENTRE LINE IS EITHER NOT MANNED OR IS DROPPING 3. DESIGNATED CONSULTANT WILL NOT ANSWER YOUR QUESTIONS/CALLS, AND YOU WILL ALWAYS BE REFERRRED TO CALL THE HEAD OFFICE WHERE THE CALL WILL BE DROPPED. 4. THE DEPOSIT IS NEVER RELEASED 5. THEY WILL SEND YOU 2 SURVEYS BEFORE THY HAVE EVEN SENT AN INVOICE. 6. RETURNED THE CAR 31/09/25 AND TO DATE, NO INVOICE| NO REFUND. 7. NOTHING WORSE THAN A COMPANY WITH NO AFTER SERVICE.
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Siya T
1 reviews | Active since Jan 2020
10 Sept 2025, 19:37
DO NOT HIRE FROM GREEN-MOTION/KENNINGS CAR HIRE!
Do not hire a car with this company. They have good pricing and airport pickup services. 1. YOU WILL NOT GET A HOLD OF THEIR CUSTOMER CARE 2. CALL CENTRE LINE IS EITHER NOT MANNED OR IS DROPPING 3. DESIGNATED CONSULTANT WILL NOT ANSWER YOUR QUESTIONS/CALLS, AND YOU WILL ALWAYS BE REFERRRED TO CALL THE HEAD OFFICE WHERE THE CALL WILL BE DROPPED. 4. THE DEPOSIT IS NEVER RELEASED 5. THEY WILL SEND YOU 2 SURVEYS BEFORE THY HAVE EVEN SENT AN INVOICE. 6. RETURNED THE CAR 31/09/25 AND TO DATE, NO INVOICE| NO REFUND. 7. NOTHING WORSE THAN A COMPANY WITH NO AFTER SERVICE.
0
Replies (0)