Kern Insurance Solutions
Claimed Business
Kern Insurance Solutions
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#49Ranked In Insurance
100 NPSVery Likely
Ranking
#49
in Insurance
NPS Score
100
Recommended: Very Likely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHJ
Hendrik J
1 reviews | Active since Jan 2020
4 Dec 2025, 09:11
Excellent until the penny drop
I am writing to express my deep dissatisfaction with a recent service failure. I have always been pleased with Megan Germishuizen's support. However, when she was hospitalized during a time of crisis for me, the service broke down completely. All two-way communication stopped, and my policy was abruptly cancelled without warning or discussion. The lack of a backup plan to ensure service continuity is unacceptable and has left me in a difficult position.
Helpful (0)
|Replies (0)HJ
Hendrik J
1 reviews | Active since Jan 2020
4 Dec 2025, 09:11
Excellent until the penny drop
I am writing to express my deep dissatisfaction with a recent service failure. I have always been pleased with Megan Germishuizen's support. However, when she was hospitalized during a time of crisis for me, the service broke down completely. All two-way communication stopped, and my policy was abruptly cancelled without warning or discussion. The lack of a backup plan to ensure service continuity is unacceptable and has left me in a difficult position.
0
Replies (0)RR
Ralph R
1 reviews | Active since Jan 2020
5 Mar 2025, 09:03
Excellence Service From Kern Insurance Solution
I am a while at KERN but always worked through a broker Tannie Elsa van Vuuren. never have i claimed for vehicles . i was recently in a accident a vehicle accident. The service from Elsa , Charleze Steynberg and Megan Germishuizen was excellent and professional. They always kept me up to date on the process of my claim. thank you soooo much for an excellent service, friendliness and professionalism can go a long way with this company. thank you once again and keep up the good work. I would highly recommend them to anyone . God Bless.
Helpful (0)
|Replies (0)RR
Ralph R
1 reviews | Active since Jan 2020
5 Mar 2025, 09:03
Excellence Service From Kern Insurance Solution
I am a while at KERN but always worked through a broker Tannie Elsa van Vuuren. never have i claimed for vehicles . i was recently in a accident a vehicle accident. The service from Elsa , Charleze Steynberg and Megan Germishuizen was excellent and professional. They always kept me up to date on the process of my claim. thank you soooo much for an excellent service, friendliness and professionalism can go a long way with this company. thank you once again and keep up the good work. I would highly recommend them to anyone . God Bless.
0
Replies (0)MK
Mpho K
1 reviews | Active since Jan 2020
15 Jul 2021, 14:16
Very dissapointed
Although the broker Calvin Simigianis has always offered me excellent customer service but when push comes to shove, it seems he does not act in the best interest of the clients but of the insurer, Discovery Insure. As a result of this misalignment, I have been unfairly sanctioned for losses incurred to my car, due to faulty workmanship of suppliers. Despite a letter of demand, my money was not paid in line with the agreement of loss, they have put me in a precarious financial position, and am forced to pursue legal action.
Helpful (0)
|Replies (0)MK
Mpho K
1 reviews | Active since Jan 2020
15 Jul 2021, 14:16
Very dissapointed
Although the broker Calvin Simigianis has always offered me excellent customer service but when push comes to shove, it seems he does not act in the best interest of the clients but of the insurer, Discovery Insure. As a result of this misalignment, I have been unfairly sanctioned for losses incurred to my car, due to faulty workmanship of suppliers. Despite a letter of demand, my money was not paid in line with the agreement of loss, they have put me in a precarious financial position, and am forced to pursue legal action.
0
Replies (0)EV
Elshanet V
1 reviews | Active since Jan 2020
23 Jul 2020, 12:11
Good Review
Calvin Simigianis Thanks for always being helpful, you response to any situation is always good and super fast.
Helpful (0)
|Replies (0)EV
Elshanet V
1 reviews | Active since Jan 2020
23 Jul 2020, 12:11
Good Review
Calvin Simigianis Thanks for always being helpful, you response to any situation is always good and super fast.
0
Replies (0)ML
Michelle L
1 reviews | Active since Jan 2020
5 Dec 2018, 13:54
SUPERB SREVICE
HIGHLY RECOMMENDED SUPERB SERVICE
Helpful (0)
|Replies (0)ML
Michelle L
1 reviews | Active since Jan 2020
5 Dec 2018, 13:54
SUPERB SREVICE
HIGHLY RECOMMENDED SUPERB SERVICE
0
Replies (0)AT
Andrew T
1 reviews | Active since Jan 2020
8 Sept 2017, 10:24
Best Insurance Brokers EVER
Hi I just wanted to send a shout out to my Insurance Brokers KIS. I have been with them for close to 3 years and not once have I had a bad experience. They are extremely proffessional and genuinely care for their clients. I always leave with a smile after chatting to my broker or any of their friendly staff. I have had such bad insurance experience before and so I know what good service is like. I would highly recommend KIS. They work efficiently, ethically and have the best Insurance products in the market. Thank you for a great three years. Andrew
Helpful (0)
|Replies (0)AT
Andrew T
1 reviews | Active since Jan 2020
8 Sept 2017, 10:24
Best Insurance Brokers EVER
Hi I just wanted to send a shout out to my Insurance Brokers KIS. I have been with them for close to 3 years and not once have I had a bad experience. They are extremely proffessional and genuinely care for their clients. I always leave with a smile after chatting to my broker or any of their friendly staff. I have had such bad insurance experience before and so I know what good service is like. I would highly recommend KIS. They work efficiently, ethically and have the best Insurance products in the market. Thank you for a great three years. Andrew
0
Replies (0)