1 reviews | Active since Member
Received the most disgusting service from staff at KFC canal walk drive through, firstly they got my order wrong and the lady at the window had an attitude once I pointed this out to her she proceeded to attempt to correct the order and again got it wrong, which I only noticed once I arrived at home.
The staff member in question refused to apologize for her error and proceeded to move away from the window and allow her fellow folk to cover for her.
When I requested to speak to a manager I was sent from pillar to post by the staff as if it was a joke and I was given several incorrect names.
The staff member that eventually claimed to be the manger sad her name is Mary and the staff members name who was exceptionally rude gave multiple names from Amanda to Joyce and then said it something else which clearly wasn’t her name, none of the staff members had name badges on and I was lead to believe that this standard procedure. The run around seemed to be an obvious tactic well rehe****d by the staff at the KFC branch.
This is not the first occasion I’ve received horrible service at this specific KFC drive through. Last time I was a the very same drive through they requested I park in the parking lot and had to wait 30 mins for me meal.
Lesson learnt never ever use KFC Canal Walk drive through