Burnt meat - unhappy customer

Hi

I'm saddened to say that. we went pass Florida yesterday evening to collect my kids from their grandmother and went to KFC Florida since I had returned from my business trip.

We get home as we reside in Lindhaven and find that we were given two burned chickens. I'm not sure whether this was done purpose because it was late and that we were black customers or what. My husband did say that he saw the lady removing this meat from something else and putting it in our bucket. Again meaning we were either given a left over from someone else as thr chicken was not take out of the warmer.

And having to make the comparison the chicken we normally buy at Wilro Park it different to the chicken we bought at Florida as I had experienced an issue with the KFC in Constantia near flora clinic earlier this year.

Can I get an explanation why were given burnt meat especially at that time of the night.

I'm a very unhappy customer and this bad service has to stop because we not doing anybody a favour.

I have also emailed my complain to kfccustomercare