KG
KFC Greenstone
Unclaimed Business
KG
KFC Greenstone
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About KFC Greenstone
KFC Greenstone has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked KFC Greenstone across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencemK
musa K
1 reviews | Active since Jan 2020
6 Feb 2026, 18:59
Horrible drive through service from staff
I drove to this KFC branch tonight with my wife and my two year old daughter to buy food via the drive through and the service we received was absolutely terrible. I wanted to order 2 separate meals with two separate payments and was told it's not possible, in a polite manner I advised the teller that it is possible as I do it all the time, they asked us to drive to the window where we were supposed to make payment and I was told the same thing than I asked for the manager who ended up shutting the window and asking the cars behind me to reverse. We waited patiently for about 10 minutes with no help and ended up driving to KFC Terenure where we were assisted with our order and guess what... it wasn't an issue to make 2 separate payments as usual. I'm so disgusted and I hope upper level management is aware of the poor service in that branch.
Helpful (0)
|Replies (0)mK
musa K
1 reviews | Active since Jan 2020
6 Feb 2026, 18:59
Horrible drive through service from staff
I drove to this KFC branch tonight with my wife and my two year old daughter to buy food via the drive through and the service we received was absolutely terrible. I wanted to order 2 separate meals with two separate payments and was told it's not possible, in a polite manner I advised the teller that it is possible as I do it all the time, they asked us to drive to the window where we were supposed to make payment and I was told the same thing than I asked for the manager who ended up shutting the window and asking the cars behind me to reverse. We waited patiently for about 10 minutes with no help and ended up driving to KFC Terenure where we were assisted with our order and guess what... it wasn't an issue to make 2 separate payments as usual. I'm so disgusted and I hope upper level management is aware of the poor service in that branch.
0
Replies (0)GS
Griffin S
1 reviews | Active since Jan 2020
30 Dec 2025, 23:13
Appalling service
On the 28th December 2025, I went to KFC Greenstone the one opposite Tiger Wheel and Tyre. I was in their drive thru. I waited there for over an hour waiting to place my order. The time was around 22:30. When I eventually got to the window to collect my order, zi asked the lady who was assisting us why is it taking so long, she told me that there's only two of them on duty. She didn't have her name tag on, when I asked her name, she just looked at me, and she never gave her name. I do understand that is holiday season, they want to give their staff time off to spend with their families. On the other hand they are compromising the service and putting us customers at risk for waiting in a queue outside for a long time. Im mentioning that because there was a guy who was loitering around there by the drive thru. It was scary because we didn't know who was this guy and his intentions. When I got my order the meat was cold, I thought maybe the meats was in the stove hence the long wait. I mus say the service there was appalling, and it was not the first time receiving poor service in that particular store, especially in the drive thru. I hope next time when I visit your store, the service will have improved. Im sure it won't be anytime soon. I was traumatized. Kind regards GKP Sibisi 079 920 2948
Helpful (0)
|Replies (0)GS
Griffin S
1 reviews | Active since Jan 2020
30 Dec 2025, 23:13
Appalling service
On the 28th December 2025, I went to KFC Greenstone the one opposite Tiger Wheel and Tyre. I was in their drive thru. I waited there for over an hour waiting to place my order. The time was around 22:30. When I eventually got to the window to collect my order, zi asked the lady who was assisting us why is it taking so long, she told me that there's only two of them on duty. She didn't have her name tag on, when I asked her name, she just looked at me, and she never gave her name. I do understand that is holiday season, they want to give their staff time off to spend with their families. On the other hand they are compromising the service and putting us customers at risk for waiting in a queue outside for a long time. Im mentioning that because there was a guy who was loitering around there by the drive thru. It was scary because we didn't know who was this guy and his intentions. When I got my order the meat was cold, I thought maybe the meats was in the stove hence the long wait. I mus say the service there was appalling, and it was not the first time receiving poor service in that particular store, especially in the drive thru. I hope next time when I visit your store, the service will have improved. Im sure it won't be anytime soon. I was traumatized. Kind regards GKP Sibisi 079 920 2948
0
Replies (0)LM
Lydia M
1 reviews | Active since Jan 2020
25 Jun 2025, 12:21
HORRIBLE SERVICE
On the 25th of June 2025 at 13:00 I ordered 2 all star box meals and got a chicken strip as a chicken pattie on the burger, the service was very slow and while watching the lady who was packing my food... not a great sight. It seemed like there was chaos in the kitchen and my food was being thrown together.
Helpful (0)
|Replies (0)LM
Lydia M
1 reviews | Active since Jan 2020
25 Jun 2025, 12:21
HORRIBLE SERVICE
On the 25th of June 2025 at 13:00 I ordered 2 all star box meals and got a chicken strip as a chicken pattie on the burger, the service was very slow and while watching the lady who was packing my food... not a great sight. It seemed like there was chaos in the kitchen and my food was being thrown together.
0
Replies (0)