Ninapark KFC terrible service

Fully knowing how difficult it is to get a job in this economy, I am writing this with a heavy heart as I’m a resident of Theresapark ext 2 and the nearest KFC to me is the Ninapark KFC. In a number of occasions I’ve had very terrible service from this store and has led me to write this review. The one of many is on the 09/09/2025 around 20:00 I went to the store to purchase our usual order of 2x streetwise 5 for the family and when I got home a (2) couple of pieces where missing from the second box. Had to go back with hungry husband to complain over the missing pieces. To our surprise we were treated with an attitude of 3 young men who had their name badges hidden and an apology which was condescending to say the least. From then on we as a family started counting our orders immediately after receiving them. Today we experience yet another disappointing experience, as we were ignored and looked down soon as we wanted to place our order. We then opted for the special and when we wanted to pay we were told that the order is cash only. I offered to head to the Std bank ATM by Spar and the objection I got was that I’d have to wait 30 mins for my order. We left without purchasing anything and head on to McDonald’s PTA north to buy supper. For someone who has a busy lifestyle and is trying to keep his expenses to a minimum the store is convenient for my family, but not at a cost of our dignity. From now on we’ve decided to use the KFC in Madelief, even though it’s a few more kilometres away.

The store has their complaints and compliments contact number on the wall, but I wonder how effective is it as this is an ongoing recurrence.

Please help us save the integrity of this store and keep us from having to consider traveling further from our homes to find convenient