Horrible service

I just receive a horrible service from KFC sandton city from one of the senior staff member the way he spoke to me was unacceptable and uncalled for. He doesn’t represent your brand and when I shared the experience with my colleagues they were not surprised as they’ve experienced this also. Please let your area manager or owner to call me, I’m not prepared to talk to anyone from the store as I feel my query won’t be attended to or taken serious.