KS
KFC Sophiatown
Unclaimed Business
KS
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About KFC Sophiatown
KFC Sophiatown has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked KFC Sophiatown across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSC
Sebolaishe C
1 reviews | Active since Jan 2020
10 Feb 2026, 08:59
Smile
I'm very happy with the service bt the must put more effort and smile
Helpful (0)
|Replies (0)SC
Sebolaishe C
1 reviews | Active since Jan 2020
10 Feb 2026, 08:59
Smile
I'm very happy with the service bt the must put more effort and smile
0
Replies (0)NK
Noxolo K
1 reviews | Active since Jan 2020
8 Aug 2025, 18:05
There were 2 cars in front of me, was told to move forward to order at the paying window. I had not even been told to decide first because there's no menu at the paying windows. When I got to the paying window the manager on the 08/08/2025 @20:00, came t
Terrible customer service at the drive-through at the Sophiatown KFC.
Helpful (0)
|Replies (0)NK
Noxolo K
1 reviews | Active since Jan 2020
8 Aug 2025, 18:05
There were 2 cars in front of me, was told to move forward to order at the paying window. I had not even been told to decide first because there's no menu at the paying windows. When I got to the paying window the manager on the 08/08/2025 @20:00, came t
Terrible customer service at the drive-through at the Sophiatown KFC.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Mar 2025, 15:12
Fire them all
This has to be the worst KFC to exist the staff and the food has no sense of pride in their work, it's as if they doing customers a favor to assist. I place my order with the lady dealing with the drive through and to my Suprise the buddy coldrink wasn't included as well as my streetwise 2 I had to pay an additional amount ontop of what I paid no apology or responsibility taken for the mess caused just that I have to pay the level of disrespect from the staff laughing at me as if I was wrong spoke volumes
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Mar 2025, 15:12
Fire them all
This has to be the worst KFC to exist the staff and the food has no sense of pride in their work, it's as if they doing customers a favor to assist. I place my order with the lady dealing with the drive through and to my Suprise the buddy coldrink wasn't included as well as my streetwise 2 I had to pay an additional amount ontop of what I paid no apology or responsibility taken for the mess caused just that I have to pay the level of disrespect from the staff laughing at me as if I was wrong spoke volumes
0
Replies (0)PC
PETA C
1 reviews | Active since Jan 2020
7 Dec 2024, 07:36
Worse service at worse KFC Branch
Quick to take your money and then told to wait for 20 minutes in the Shop while they prepare the Chicken. Laughing Shop assistant definitely needs training re Client services and Drafter the Manager has no idea of managing a Fast Food Outlet.
Helpful (0)
|Replies (0)PC
PETA C
1 reviews | Active since Jan 2020
7 Dec 2024, 07:36
Worse service at worse KFC Branch
Quick to take your money and then told to wait for 20 minutes in the Shop while they prepare the Chicken. Laughing Shop assistant definitely needs training re Client services and Drafter the Manager has no idea of managing a Fast Food Outlet.
0
Replies (0)OZ
OKKIE Z
1 reviews | Active since Jan 2020
16 Sept 2024, 07:50
displeased Client
upon visiting the drive through the intercom is working but at low quality. the displayscreen with the intercom is not working so an order cannot be reviewed. i ask the saleslady if i can come around to speak to her to place my order. all the products is not displayed on the outside advertisng board find it difficult to name the food by their names. lady refused and said i can order over microphone. i came around and pay for the order after checking with her. employer was yawning cleary having a long day. on receiving my order i was told to wait in the parking lot. by diong so the shop dont have to produce the take away within the time limit set.i politely declined offer. told them i am not a delivery person i chose the drivethrough to get my food and drive off or else i could have come into the shop. on arrival of my order the order was incomplete and now i had to pay another 30 rand more. this always look like the customer has not check his receit after repeating 3 times my order and it is still added wrongly. i am highly dissapionted as i paid over R400 rand for my order.
Helpful (0)
|Replies (0)OZ
OKKIE Z
1 reviews | Active since Jan 2020
16 Sept 2024, 07:50
displeased Client
upon visiting the drive through the intercom is working but at low quality. the displayscreen with the intercom is not working so an order cannot be reviewed. i ask the saleslady if i can come around to speak to her to place my order. all the products is not displayed on the outside advertisng board find it difficult to name the food by their names. lady refused and said i can order over microphone. i came around and pay for the order after checking with her. employer was yawning cleary having a long day. on receiving my order i was told to wait in the parking lot. by diong so the shop dont have to produce the take away within the time limit set.i politely declined offer. told them i am not a delivery person i chose the drivethrough to get my food and drive off or else i could have come into the shop. on arrival of my order the order was incomplete and now i had to pay another 30 rand more. this always look like the customer has not check his receit after repeating 3 times my order and it is still added wrongly. i am highly dissapionted as i paid over R400 rand for my order.
0
Replies (0)