Rotten food at KFC Southgate

On the 25th of July 2025 I went to KFC Southgate to get a family meal..I waited for about 1 hour 37 minutes with a lot of people complaining to an extent that one lady almost slapped a cashier because we had to wait for so long. As if that wasn't enough. I got the food and upon my arrival at home noticed that the bread was rotten and had even turned grey or blackish. The meat was old and smelly, not only that but it had something like cotton wool inside. I am so disappointed after one lady tried so much to assist with the que and get orders out.