KfC far from a quality meal , can't get order right

Last three times I've got KFC from this outlet they have got the order wrong but surprisingly with the same pieces received, so tonight once again I asked for 3 x Streetwise Two with a drumstick and Breast

And for 3 weeks in a row this is not what I get , the meal wasn't particularly hot either and the chicken wasn't crispy

So here I am again .. complaining about KFC and trust I've already contacted the Head Office to moan about this KFC Welgemoed

It's seems that the motto profit over value shines through and this is and has become the focus of KFC in general

1. It's strange that the order I asked for 3 weeks in a row got replaced with exactly the same pieces in all 3 meals ..

This makes me think that cutting the breast into two pieces and selling one piece as two is actually a KFC franchise profit strategy and if not it's a owners profit strategy because 3 weeks in a row in 9 Meals in total , I never got a decent full breast and I never got a drumstick

Instead I got once breast , hacked into two pieces fired and served as my meal , being that I actually cook I'm well aware of what a breast looks like and the pieces that you get when you this one piece into two serving is not even a full breast , and being that I actually want the drumstick because I enjoy the meat I'm not happy with this situation

The price of the meal is actually pretty steep when you consider that you getting 1 breast divided into two pieces and served as two pieces not drumstick , not sure what the situation is but this dissatisfaction in a box

I don't want to buy a breast bone costed in batter because the person who divide it could do it into equal portion , so you get one piece that's literally the breast bone and one piece aka the side portion

This says a lot about KFC and how they try trick the customer, usually nthe breast has meat on it and not just batter and bone and when the customer asks for a drumstick perhaps that's what they want ??

And if KFC thinks I'm just moaning for a free meal , please check all my other complaints it's the same story ! Over and over and over

What do I want as a customer!

I want the the meal I requested , as advertised .. decent breast and my drumstick , with fair portion of Chips that's are served hot and fresh , by someone that is efficient and knows how to handle customers delivering a meal that is both satisfactory and value for money !

KFC Welgemoed KFC N1 City KFC N1 City Mall KFC Voortrekker road

All of these KFC I frequently visit but over time as the meals have become unsatisfactory I've made it a choice to stop supporting them and now , I'm going add Welgemoed Forum onto this list of DO NOT BOTHER BECAUSE MEALS ARE NOT VALUE FOR MONEY

can't get the order right can't give you value for money

What is actually going on with KFC ? I remember KFC being a family happy place where these days the greed and need to put profit over a quality meal has become their theme

That they are unable to get the order right 3 week in a row , tells me that this splitting the breast is more profitable than giving you the pieces you request

I use to eat KFC more than once a week it's become less and less , 3 week in row same let down I won't be visiting them in any hurry. .

Guys if you read , it's probably because you are unhappy with KFC , people should stand together against this profit over value system , maybe then they will take the customer more serious and stop cutting corners in the name of profit , maybe then they actually train staff to give you the pieces you ask for ... Please share this post and if you are unhappy with KFC

Please post complaints and let's make sure they hear us as Customers ... We deserve a quality meal with the pieces we pay for which are ADVERTISED .. sad that the advertising is always better than the meal you receive

OVER PROMISE UNDER DELIVER

I have friends that live abroad in America and UK and they sent me photos of the meals they receive and it's shocking how we get taken for a ride here .. and I'm not sure if it's the franchise , or KFC South Africa being typical ****** .. that's right I said ****** because you robbing the customer of service of value of quality !! Shame on you

Don't support KFC that give poor quality and bad service and can't get your order right .. go somewhere else , try somewhere else , support a local franchise

I won't be buying KFC for a while ! It's a sad situation