1 reviews | Active since Member
So I said I'm going to post reviews about my experiences with KFC
by no means was I joking , it's a product I enjoy but unfortunately the time has come to find the good ones and hopefully point out the bad ones
Let's talk about KFC Welgemoed shop 15 and 16 at the Welgemoed forum
KFC outlet at Welgemoed forum on Thursday 03 October 2024 @ about 17:20 was excellent and I'm not just saying this because after a series of bad experiences prior to this date I've become a serious critic of KFC
I visited this KFC it was not for a long time but a good time and more importantly a GOOD MEAL and it's was a good meal indeed.
I can say on this occasion KFC was spot on , efficient friendly and offered up a quality experience that one would expect from a franchise like KFC
This is certainly one of better KFC I've visited recently and remember I'm rating and reviewing this visit
it doesn't mean it's always like this but on Thursday 03 October 2024 the shop was easy to access , there wasn't excessive noise
The service was professional and friendly thanks Nokubonga, staff were presentable and nice and neat in there uniforms, NOKUBONGA spoke nice and clearly and you could see the attention given to me as a customer
The store was nice and clean 👍 and didn't smell of old cooking oil
Nokubonga was friendly , welcomed me to the store and took my order , asked the right questions
Which pieces would I like , could she include a cold drink and was there anything else I would like while I wait?
One thing I liked was that the requested pieces of chicken actually reflect on the receipt so there is no excuse for getting the order wrong and notice some KFC don't do this ..
It took about 5 minutes from ordering to receiving my meal and I was on my way !
The meal was fresh and the chicken was HOT crispy not oily and the chips were fresh and a decent portion !
Even after traveling from Welgemoed about 5km to my home the food was piping hot and everyone enjoyed the meal
Got home opened the boxes and the meal was exactly what I expected!
Customer service was excellent and the food was 👍 great
I can honestly say I enjoyed the entire experience and will be stopping in at Welgemoed KFC again without a doubt
Hopefully this level of service and a quality product will be the normal and is consistent at Welgemoed KFC let's see the next time Im there
Because what I have come to realise is Unfortunately some days are better than others at these different KFC franchises
To KFC Welgemoed I say well done and thank you , keep up the good work and I will see you soon
*** One thing I did notice was that your slip tears off and leaves the bottom section on how to contact KFC customer off ***
THIS IS IMPORTANT!!
The parts on the slip that says the following was cut off
For Customer Care please contact our customer careline on 0860100222 or email KFCcustomercare@dsg.co.za
Not sure why ? But you want to look into it as this is very important and customers need to know how to contact customer services
You would hate for us to think this was a franchise being sneaky trying to avoid bad comments by setting the machine to cut off before customer care details
Sort it out KFC Welgemoed and well done on the awesome meal and excellent service
Friends and Readers if you are reading this and want some good KFC and you are near Welgemoed
Stop in at the KFC Welgemoed Forum and let us know what you think !
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