Poor Service

Went to buy a KFC Family meal 10 piece at KFC Westgate Mall on 29.11.2024. Horrible experiance. Had to wait for more than an hour. At first they said they don't have wings. They later on I discovered that they didn't have coleslaw and decided to replace it with mash WITHOUT even asking me. Staff was extremely rude and had to make a scene to get my order fulfilled. Pathetic service. Will never set foot there EVER AGAIN