KM
KIA Motors the Glen
Unclaimed Business
KM
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
2.6|5 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About KIA Motors the Glen
KIA Motors the Glen has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked KIA Motors the Glen across 21 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDR
AM
Amo M
1 reviews | Active since Jan 2020
27 Dec 2025, 11:10
Nkateko Mashaba
A salesperson associated with the company engaged in highly unprofessional and disturbing behaviour, including inappropriate ***ual conduct toward clients, vulgar and disrespectful language about women, and the sharing of private images without consent. I was also personally subjected to harassment and threatening communication, which crossed every professional and ethical boundary. This reflects a serious failure in oversight, accountability, and client protection. I have escalated this matter through formal channels and expect the company to address it with urgency and transparenc
Helpful (0)
|Replies (0)AM
Amo M
1 reviews | Active since Jan 2020
27 Dec 2025, 11:10
Nkateko Mashaba
A salesperson associated with the company engaged in highly unprofessional and disturbing behaviour, including inappropriate ***ual conduct toward clients, vulgar and disrespectful language about women, and the sharing of private images without consent. I was also personally subjected to harassment and threatening communication, which crossed every professional and ethical boundary. This reflects a serious failure in oversight, accountability, and client protection. I have escalated this matter through formal channels and expect the company to address it with urgency and transparenc
0
Replies (0)NN
Naledi N
1 reviews | Active since Jan 2020
28 Oct 2025, 05:15
Poor service
I’ve been calling for the 10th time to reschedule my service but there seems to be a problem with your line. I’m calling with my airtime and the gentleman keeps hanging up ! No callback, NOTHING. Can this issue be fixed?
Helpful (0)
|Replies (0)NN
Naledi N
1 reviews | Active since Jan 2020
28 Oct 2025, 05:15
Poor service
I’ve been calling for the 10th time to reschedule my service but there seems to be a problem with your line. I’m calling with my airtime and the gentleman keeps hanging up ! No callback, NOTHING. Can this issue be fixed?
0
Replies (0)LT
Lesedi T
1 reviews | Active since Jan 2020
13 May 2025, 04:35
A Shining Star at Kia – Sino, Thank You From the Bottom of My Heart
I recently purchased a Kia Sonet, and I can say without a doubt that the entire process was one of the smoothest, most heartwarming experiences I’ve ever had all thanks to the incredible Sino, the saleslady who helped me. From the very first interaction, Sino treated me not like just another customer, but like a valued individual whose needs, concerns, and dreams truly mattered. She welcomed me with such warmth and sincerity that I instantly felt at ease. Car shopping can often feel overwhelming and stressful, especially when you’re trying to find the perfect deal — but Sino made the entire process feel light, enjoyable, and deeply personal. She took the time to understand exactly what I needed and what my budget could handle. She never pushed, never rushed, and never made me feel like I was just another number on her daily list. Instead, she was patient, incredibly kind, and walked with me every step of the way. She explained every detail with clarity, answered every question with honesty and care, and ensured that I felt confident in every decision I made. And when it came to the deal itself I was blown away. Sino went above and beyond to get me the absolute best deal possible. She fought for what would benefit me, not what would just close the sale. That kind of dedication is rare. Her integrity, intelligence, and genuine desire to see her clients happy are truly remarkable. I can honestly say I have never met a sales consultant like her before. She is compassionate, brilliant, and deeply committed to excellence. Sino is not just a great saleslady — she is a gift to Kia and an example of what true customer service looks like. People like her don’t just sell cars — they create unforgettable experiences and lasting trust. Thanks to Sino, I am now driving a car I absolutely love and every time I look at it, I smile because I know someone truly looked out for me. Sino, you’ve made a huge difference in my life, and I hope Kia recognizes just how lucky they are to have someone like you on their team. To Kia South Africa: Please know that Sino is a rare gem. She is the reason I will recommend your brand to anyone who listens. Her heart, her brilliance, and her passion for people are what make her an asset beyond words. Thank you, Sino you are a star.
Helpful (0)
|Replies (0)LT
Lesedi T
1 reviews | Active since Jan 2020
13 May 2025, 04:35
A Shining Star at Kia – Sino, Thank You From the Bottom of My Heart
I recently purchased a Kia Sonet, and I can say without a doubt that the entire process was one of the smoothest, most heartwarming experiences I’ve ever had all thanks to the incredible Sino, the saleslady who helped me. From the very first interaction, Sino treated me not like just another customer, but like a valued individual whose needs, concerns, and dreams truly mattered. She welcomed me with such warmth and sincerity that I instantly felt at ease. Car shopping can often feel overwhelming and stressful, especially when you’re trying to find the perfect deal — but Sino made the entire process feel light, enjoyable, and deeply personal. She took the time to understand exactly what I needed and what my budget could handle. She never pushed, never rushed, and never made me feel like I was just another number on her daily list. Instead, she was patient, incredibly kind, and walked with me every step of the way. She explained every detail with clarity, answered every question with honesty and care, and ensured that I felt confident in every decision I made. And when it came to the deal itself I was blown away. Sino went above and beyond to get me the absolute best deal possible. She fought for what would benefit me, not what would just close the sale. That kind of dedication is rare. Her integrity, intelligence, and genuine desire to see her clients happy are truly remarkable. I can honestly say I have never met a sales consultant like her before. She is compassionate, brilliant, and deeply committed to excellence. Sino is not just a great saleslady — she is a gift to Kia and an example of what true customer service looks like. People like her don’t just sell cars — they create unforgettable experiences and lasting trust. Thanks to Sino, I am now driving a car I absolutely love and every time I look at it, I smile because I know someone truly looked out for me. Sino, you’ve made a huge difference in my life, and I hope Kia recognizes just how lucky they are to have someone like you on their team. To Kia South Africa: Please know that Sino is a rare gem. She is the reason I will recommend your brand to anyone who listens. Her heart, her brilliance, and her passion for people are what make her an asset beyond words. Thank you, Sino you are a star.
0
Replies (0)RF
Ricardo F
1 reviews | Active since Jan 2020
12 May 2025, 12:05
Terrible service
I referred my client to Kia The Glen he bought two cars from them one of the cars been a Renault Kwid from the day of delivery the car has been giving him endless problems the car was taken back to the dealership 3 times in the 2 months he has the car for the same problem his driver was even in an accident because the car lost power. He took the car back for the same problem it previously encountered and now they diagnosed the car saying its a different fault now it is expected for him to pay for something that was not his fault the car has been more at Kia than been in his possession I will never refer anyone to that dealership the service is bad
Helpful (0)
|Replies (0)RF
Ricardo F
1 reviews | Active since Jan 2020
12 May 2025, 12:05
Terrible service
I referred my client to Kia The Glen he bought two cars from them one of the cars been a Renault Kwid from the day of delivery the car has been giving him endless problems the car was taken back to the dealership 3 times in the 2 months he has the car for the same problem his driver was even in an accident because the car lost power. He took the car back for the same problem it previously encountered and now they diagnosed the car saying its a different fault now it is expected for him to pay for something that was not his fault the car has been more at Kia than been in his possession I will never refer anyone to that dealership the service is bad
0
Replies (0)SR
Sinazo R
1 reviews | Active since Jan 2020
7 Apr 2025, 09:29
Exceptional Customer Service
To the KIA The Glen service department, you guys are amazing, Zandi Mntande, you are a star, your customer service, is out of this world, thank you for always taking care of us, I am giving you your flowers while you can still smell them, keep up thr great work. Thank you for an excellent service each and everytime we bring our vehicles through to be serviced.
Helpful (0)
|Replies (0)SR
Sinazo R
1 reviews | Active since Jan 2020
7 Apr 2025, 09:29
Exceptional Customer Service
To the KIA The Glen service department, you guys are amazing, Zandi Mntande, you are a star, your customer service, is out of this world, thank you for always taking care of us, I am giving you your flowers while you can still smell them, keep up thr great work. Thank you for an excellent service each and everytime we bring our vehicles through to be serviced.
0
Replies (0)KM
Kgomotso M
1 reviews | Active since Jan 2020
6 Sept 2024, 07:34
Complaint resolved promptly
I had a complaint regarding my tyres after my vehicle had gone in for a service. Had the quickest response from James (New car sales agent), who had initially sold me the car. I appreciate how he handled the initial complaint as the first point of contact and how he escalated it. I then dealt with Kabelo Tlailane (Dealer Principal) who handled my complaint with the utmost professionalism. He kept to his promise to get back to me on a certain day , which he did. He kept in contact with me until the complaint was resolved. Thank you to both for the honoring your word and resolving my complaint.
Helpful (0)
|Replies (0)KM
Kgomotso M
1 reviews | Active since Jan 2020
6 Sept 2024, 07:34
Complaint resolved promptly
I had a complaint regarding my tyres after my vehicle had gone in for a service. Had the quickest response from James (New car sales agent), who had initially sold me the car. I appreciate how he handled the initial complaint as the first point of contact and how he escalated it. I then dealt with Kabelo Tlailane (Dealer Principal) who handled my complaint with the utmost professionalism. He kept to his promise to get back to me on a certain day , which he did. He kept in contact with me until the complaint was resolved. Thank you to both for the honoring your word and resolving my complaint.
0
Replies (0)RC
Rose C
1 reviews | Active since Jan 2020
28 Aug 2024, 16:02
Kia - The Glen & Auto Wheels Autobody Paint - Troyeville.
I purchased my Kia Sportage in September 2022. I trusted them, KIA NAME come on guys NOT these "***boy second hand dealers" MOVEMENT THAT INSPIRES. A few months later I found out that the vehicle had been either in an accident of a bad bump. Now I fully understood why the number plates were not bob riveted, when collected. Big chunk of right side of the fender liner was missing, one of the mud flaps missing, the other half gone. After months of emails with the branch and Kia Head Office, they finally agreed to repair the vehicle. They instructed me to take my vehicle to Auto Wheels Autobody & Paint in 44 Wilhelmina Street, Troyeville. My vehicle was there for a week and get ready, further disaster. The paint work on the front bumper was below standard,. The fender liner and mud flaps were nowhere to be seen. Jonathan my contact who confirms that "YES" I have three job titles, ACCESSOR, ESTIMATOR AND CUSTOMER LIAISON OFFICER, was nowhere to be found after waiting for a good twenty minutes and later shared the sad story of "when nature calls, you have to run". Between Kia-The Glen and Auto Wheels Auto Body Paint, I have been made to drive to hell and back. They advised that the fender and mud flaps had been ordered, this was such a joke as Jonathan was supposed to have taken my vehicle to the Kia-The Glen to fit in the fender and mud flaps due to costs. Jonathan then opted to share a Whatsapp message explaining "how their workshop manager would have to see the quality of the work done on my car. Would need to flat down, paint and I need to understand not everything comes out perfectly when vehicles are repaired. To date nearly a month lapsed I have heard nothing from the so called power houses. Sending me to liaise with Kia-Head Office that is even more of a circus, because they push you from pillar to post. Say so much but not worth a letter of the alphabet. Sadly, we the customer are always the ones who suffer, because these "BIG POWER HOUSES" are what makes our world an extremely sad place. Rose-THE MOVEMENT THAT HAS NOT INSPRED..
Helpful (0)
|Replies (0)RC
Rose C
1 reviews | Active since Jan 2020
28 Aug 2024, 16:02
Kia - The Glen & Auto Wheels Autobody Paint - Troyeville.
I purchased my Kia Sportage in September 2022. I trusted them, KIA NAME come on guys NOT these "***boy second hand dealers" MOVEMENT THAT INSPIRES. A few months later I found out that the vehicle had been either in an accident of a bad bump. Now I fully understood why the number plates were not bob riveted, when collected. Big chunk of right side of the fender liner was missing, one of the mud flaps missing, the other half gone. After months of emails with the branch and Kia Head Office, they finally agreed to repair the vehicle. They instructed me to take my vehicle to Auto Wheels Autobody & Paint in 44 Wilhelmina Street, Troyeville. My vehicle was there for a week and get ready, further disaster. The paint work on the front bumper was below standard,. The fender liner and mud flaps were nowhere to be seen. Jonathan my contact who confirms that "YES" I have three job titles, ACCESSOR, ESTIMATOR AND CUSTOMER LIAISON OFFICER, was nowhere to be found after waiting for a good twenty minutes and later shared the sad story of "when nature calls, you have to run". Between Kia-The Glen and Auto Wheels Auto Body Paint, I have been made to drive to hell and back. They advised that the fender and mud flaps had been ordered, this was such a joke as Jonathan was supposed to have taken my vehicle to the Kia-The Glen to fit in the fender and mud flaps due to costs. Jonathan then opted to share a Whatsapp message explaining "how their workshop manager would have to see the quality of the work done on my car. Would need to flat down, paint and I need to understand not everything comes out perfectly when vehicles are repaired. To date nearly a month lapsed I have heard nothing from the so called power houses. Sending me to liaise with Kia-Head Office that is even more of a circus, because they push you from pillar to post. Say so much but not worth a letter of the alphabet. Sadly, we the customer are always the ones who suffer, because these "BIG POWER HOUSES" are what makes our world an extremely sad place. Rose-THE MOVEMENT THAT HAS NOT INSPRED..
0
Replies (0)