KS
Kia Sandton Kramerville
Unclaimed Business
KS
Kia Sandton Kramerville
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
2.6|5 Reviews
May '25 - Apr '26
5(40%)
4(0%)
3(0%)
2(0%)
1(60%)
5(40%)
4(0%)
3(0%)
2(0%)
1(60%)
Frequently Asked Questions About Kia Sandton Kramerville
Kia Sandton Kramerville has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Kia Sandton Kramerville across 37 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Mmabatho M
1 reviews | Active since Jan 2020
17 Feb 2026, 13:08
KIA SANDTON AND LIQUID CAPITAL BAD SERVICE.
My 1 year old Kia Sonet has issues with the exhaust pipe. I have a warranty and a maintainance plan on this car I bought it brand new from Kia. They are telling me Liquid Capital will never pay for issues with my exhaust pipe. According to the mainatance plan this is covered on my Maintanance plan. I spoke to a very arrogant and rude guy called Sudar Suleman who says he is the maintenance manager and the other lady who was talking to me assisting with the service and diagnosis was very rude. I need Liquid Capital and Kia to sort this out because according to the maintenance plan this is covered.
Helpful (0)
|Replies (0)MM
Mmabatho M
1 reviews | Active since Jan 2020
17 Feb 2026, 13:08
KIA SANDTON AND LIQUID CAPITAL BAD SERVICE.
My 1 year old Kia Sonet has issues with the exhaust pipe. I have a warranty and a maintainance plan on this car I bought it brand new from Kia. They are telling me Liquid Capital will never pay for issues with my exhaust pipe. According to the mainatance plan this is covered on my Maintanance plan. I spoke to a very arrogant and rude guy called Sudar Suleman who says he is the maintenance manager and the other lady who was talking to me assisting with the service and diagnosis was very rude. I need Liquid Capital and Kia to sort this out because according to the maintenance plan this is covered.
0
Replies (0)KM
Karel M
1 reviews | Active since Jan 2020
17 Feb 2026, 12:44
Outstanding, professional service from Sandton Kia exceeded expectations.
Good day, I would like to take this opportunity to formally acknowledge the outstanding service I recently received from the team at Sandton Kia. From the moment I engaged with Thabang Msiza, the Sales Representative, I experienced professionalism, efficiency, and genuine customer care. Thabang, together with Shavani Sinath from Finance, went above and beyond from start to finish to ensure that my deal was processed smoothly and without any issues. The team demonstrated exceptional knowledge, transparency, and commitment throughout the entire process. Their attention to detail and willingness to assist truly reflect a high standard of service excellence. It was especially refreshing to receive such exceptional service after my previous transaction in Pretoria, which unfortunately did not meet expectations. The experience at Kia Sandton has restored my confidence in the brand, and I strongly believe the team deserves recognition. Please extend my sincere appreciation to everyone involved. Thank you once again for the remarkable service. Kind regards,
Helpful (0)
|Replies (0)KM
Karel M
1 reviews | Active since Jan 2020
17 Feb 2026, 12:44
Outstanding, professional service from Sandton Kia exceeded expectations.
Good day, I would like to take this opportunity to formally acknowledge the outstanding service I recently received from the team at Sandton Kia. From the moment I engaged with Thabang Msiza, the Sales Representative, I experienced professionalism, efficiency, and genuine customer care. Thabang, together with Shavani Sinath from Finance, went above and beyond from start to finish to ensure that my deal was processed smoothly and without any issues. The team demonstrated exceptional knowledge, transparency, and commitment throughout the entire process. Their attention to detail and willingness to assist truly reflect a high standard of service excellence. It was especially refreshing to receive such exceptional service after my previous transaction in Pretoria, which unfortunately did not meet expectations. The experience at Kia Sandton has restored my confidence in the brand, and I strongly believe the team deserves recognition. Please extend my sincere appreciation to everyone involved. Thank you once again for the remarkable service. Kind regards,
0
Replies (0)PT
Phindile T
1 reviews | Active since Jan 2020
15 Jan 2026, 14:45
*****/negligence -vehicle registration
I bought a brand new vehicle from this dealership and the service was not great at all. When I went to pick up my number plates, I was given a copy of the vehicle registration documents, and I instantly noticed that the ID number and name was incorrect. I queried this with the dealership and I was advised tbt Jason Diaz( the sales person) that this would be rectified and it still has not been resolved and when I called the dealership no one is able to provide a solution as they claim Jason is no longer with them
Helpful (0)
|Replies (0)PT
Phindile T
1 reviews | Active since Jan 2020
15 Jan 2026, 14:45
*****/negligence -vehicle registration
I bought a brand new vehicle from this dealership and the service was not great at all. When I went to pick up my number plates, I was given a copy of the vehicle registration documents, and I instantly noticed that the ID number and name was incorrect. I queried this with the dealership and I was advised tbt Jason Diaz( the sales person) that this would be rectified and it still has not been resolved and when I called the dealership no one is able to provide a solution as they claim Jason is no longer with them
0
Replies (0)GK
Given K
1 reviews | Active since Jan 2020
27 Oct 2025, 17:34
Kia Sandton has the best customer service
Big up to Saber from Kia Sandton who has given me the best customer service ever. I have bought my Kia Sonet in Kia Sandton 2023 and was recently in a car accident and the panel beater had done a ****py work on my Car. I took it to Kia Sandton for assessment and warranty validation and Saber made sure that the panel beater fixes the car according to Kia's standard. I am now more in love with the brand and feel like I am part of the Kia family. The customer Service at Kia Sandton is extremely satisfactory and I'm grateful to Saber for giving such an amazing experience. definitely not gonna leave kia.
Helpful (0)
|Replies (0)GK
Given K
1 reviews | Active since Jan 2020
27 Oct 2025, 17:34
Kia Sandton has the best customer service
Big up to Saber from Kia Sandton who has given me the best customer service ever. I have bought my Kia Sonet in Kia Sandton 2023 and was recently in a car accident and the panel beater had done a ****py work on my Car. I took it to Kia Sandton for assessment and warranty validation and Saber made sure that the panel beater fixes the car according to Kia's standard. I am now more in love with the brand and feel like I am part of the Kia family. The customer Service at Kia Sandton is extremely satisfactory and I'm grateful to Saber for giving such an amazing experience. definitely not gonna leave kia.
0
Replies (0)SB
SJ B
1 reviews | Active since Jan 2020
19 May 2025, 06:37
They don't care about customers
I sent my car for a check up to see why it was wobbling so much on the roads. They quoted me R23k+ to replace my 'bushes' at the front. I had to pay 50% upfront of course and 50% on collection. The customer service person Prisca was super to work with. However on collection of my vehicle the car continued to wobble although not as much. I asked if they had realligned the tires or balanced them. They hadn't/ They also did not provide the old parts of the vehicle. When I took the car back for them to check the workshop manager was surly, never greeted, or looked me in the eye. I asked him to drive please but he insisted that I drive. The car did not wobble on the road we were on as much as it usually does and he was pretty checked out about it. I dropped him off and drove off telling them not to bother. I heard the team talking about 'my client' and upselling of the deal. It sounds like they will try bamboozle you to pay more on some kind of commission scheme. I then took the car to get balanced and aligned elsewhere and the car wobbled worse than ever. They do not care. Do not use them. They just want to charge you as much as possible. It is all a corporate ****. With no care or follow up.
Helpful (0)
|Replies (0)SB
SJ B
1 reviews | Active since Jan 2020
19 May 2025, 06:37
They don't care about customers
I sent my car for a check up to see why it was wobbling so much on the roads. They quoted me R23k+ to replace my 'bushes' at the front. I had to pay 50% upfront of course and 50% on collection. The customer service person Prisca was super to work with. However on collection of my vehicle the car continued to wobble although not as much. I asked if they had realligned the tires or balanced them. They hadn't/ They also did not provide the old parts of the vehicle. When I took the car back for them to check the workshop manager was surly, never greeted, or looked me in the eye. I asked him to drive please but he insisted that I drive. The car did not wobble on the road we were on as much as it usually does and he was pretty checked out about it. I dropped him off and drove off telling them not to bother. I heard the team talking about 'my client' and upselling of the deal. It sounds like they will try bamboozle you to pay more on some kind of commission scheme. I then took the car to get balanced and aligned elsewhere and the car wobbled worse than ever. They do not care. Do not use them. They just want to charge you as much as possible. It is all a corporate ****. With no care or follow up.
0
Replies (0)CS
Charne S
1 reviews | Active since Jan 2020
13 Mar 2025, 13:12
Kia Sandton rocks!
My journey began with the most bubbly sales person I met...Phillip who assisted me in purchasing a kia picanto. Phillip has been the best ever! He knows exactly what to do and the customer service I experienced was excellent. I highly recommend going to Kia Sandton
Helpful (0)
|Replies (0)CS
Charne S
1 reviews | Active since Jan 2020
13 Mar 2025, 13:12
Kia Sandton rocks!
My journey began with the most bubbly sales person I met...Phillip who assisted me in purchasing a kia picanto. Phillip has been the best ever! He knows exactly what to do and the customer service I experienced was excellent. I highly recommend going to Kia Sandton
0
Replies (0)RP
Roshinie P
1 reviews | Active since Jan 2020
4 Mar 2025, 07:05
KIA SANDTON POOR SERVICES
I recently purchased a KIA Seltos Diesel from KIA Sandton, and I am dissappointed in the service. Firstly the Sales person, tried pushing the Car on me to be picked up at his convience. Then when I was ready to sign the deal they were fully aware - guess what I get my car without the Spare Key, Tint of their choice and not mine. The vehicle was over R580K and guess what NO GIFT to customer. In my many years of purchasing a New Vehicle this was the First Ever.......I so regret the choice I made by going to KIA SANDTON. It is now two weeks, my permit expires and guess what No registration plates as yet.....furthermore the correct tint was supposed to be fiited - now excuse after excuse. I am really being inconvienced. I wish I never signed this deal with KIA SANDTON - the most pathetic dealership service ever
Helpful (0)
|Replies (0)RP
Roshinie P
1 reviews | Active since Jan 2020
4 Mar 2025, 07:05
KIA SANDTON POOR SERVICES
I recently purchased a KIA Seltos Diesel from KIA Sandton, and I am dissappointed in the service. Firstly the Sales person, tried pushing the Car on me to be picked up at his convience. Then when I was ready to sign the deal they were fully aware - guess what I get my car without the Spare Key, Tint of their choice and not mine. The vehicle was over R580K and guess what NO GIFT to customer. In my many years of purchasing a New Vehicle this was the First Ever.......I so regret the choice I made by going to KIA SANDTON. It is now two weeks, my permit expires and guess what No registration plates as yet.....furthermore the correct tint was supposed to be fiited - now excuse after excuse. I am really being inconvienced. I wish I never signed this deal with KIA SANDTON - the most pathetic dealership service ever
0
Replies (0)oS
owen S
1 reviews | Active since Jan 2020
26 Feb 2025, 06:48
unhappy client
my car was booked in to have a recall part changed. i was sent a reminder for the booking the day before. when i got there then they tell me that they do not have the part to do the change. i am still waiting for them to call me and rebook when they have the part
Helpful (0)
|Replies (0)oS
owen S
1 reviews | Active since Jan 2020
26 Feb 2025, 06:48
unhappy client
my car was booked in to have a recall part changed. i was sent a reminder for the booking the day before. when i got there then they tell me that they do not have the part to do the change. i am still waiting for them to call me and rebook when they have the part
0
Replies (0)