Beware of planning in advance with Kirstenbosch

DO NOT pre-buy any Kirstenbosch Gardens tickets except perhaps on the day at the gate. Definitely don’t purchase these tickets via Webtickets.

My friend bought 9 tickets for a surprise birthday picnic for me and we all headed to Kirstenbosch Gardens last weekend 28/1 and it was raining 🌧 hard there (weather apps had not seen this coming). Kirstenbosch assured us then and there that we could return this weekend to redeem them.

However, after trying to get through to both Webtickets and Kirstenbosch all week, we were eventually told that you can ONLY redeem within a week from the purchase date (she obviously bought the tickets prior to my birthday)! Meaning that Kirstenbosch National Botanical Gardens refuse to honour their tickets!

That’s R810 down the drain and wasted. #DISGUSTED