Best Bakery in Cape Town

I have been a regular customer at Knead for years, and I have always been impressed with the quality of the coffee, the insanely good baked goods (best I've found anywhere) and the friendly service. Recently, I had the unfortunate experience of being involved in an armed robbery at the shop. This was an unprecedented event that could have happened anywhere and by no means reflects any lack of safety or security of Kneads' premises. Despite the high-stress and dangerous situation, the management and staff at Knead remained incredibly calm and professional. They even went above and beyond by including me in the insurance claim and reimbursing me for my losses.

Good businesses, led by good people need to be recognized and the staff at Knead truly exemplify the kindness, professionalism and integrity that we can all strive for. I am grateful for their care and concern, and will be a customer for life. In the wake of the robbery, the restaurant has also taken steps to beef up their security, which gives me even more peace of mind when visiting. If you're in the area, I highly recommend stopping by Knead for a delicious cup of coffee and a warm welcome from the friendly and compassionate staff.