KE
Kneaded Escape Beauty Spa
Unclaimed Business
KE
Kneaded Escape Beauty Spa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Eduardo S
1 reviews | Active since Jan 2020
18 Jul 2022, 14:26
No hygiene
Teeth Whitening procedure, the kit was not sealed it was open, the gum guard is likely to be used for different clients. It was also a teeth whitening kit, and not a solution, there is no suction service offered for the spit drooling all over you. This was horrifying and absolutely disgusting. What if I get an infection now? I booked the session for my friend and I, and we both witnessed an unsealed kit - the gum guard is simply put into hot water after the procedure. I confirmed with my friend after their session that the kit indeed was not sealed. If I get an infection I am liable for it too.
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Eduardo S
1 reviews | Active since Jan 2020
18 Jul 2022, 14:26
No hygiene
Teeth Whitening procedure, the kit was not sealed it was open, the gum guard is likely to be used for different clients. It was also a teeth whitening kit, and not a solution, there is no suction service offered for the spit drooling all over you. This was horrifying and absolutely disgusting. What if I get an infection now? I booked the session for my friend and I, and we both witnessed an unsealed kit - the gum guard is simply put into hot water after the procedure. I confirmed with my friend after their session that the kit indeed was not sealed. If I get an infection I am liable for it too.
0
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Megan B
1 reviews | Active since Jan 2020
25 Sept 2021, 21:44
SCAM NO TRAINING
My partner and I went for a massage... My spa lady was very lazy. She basically just rubbed oil on my body. After leaving my shoulder are still stiff. I kept waiting for the relaxation to start, but I could of just asked my partner to rub oil on my back. The head massage was also a joke. I'm not sure if they went for any training, but it's really the worst massage I have ever had.
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Megan B
1 reviews | Active since Jan 2020
25 Sept 2021, 21:44
SCAM NO TRAINING
My partner and I went for a massage... My spa lady was very lazy. She basically just rubbed oil on my body. After leaving my shoulder are still stiff. I kept waiting for the relaxation to start, but I could of just asked my partner to rub oil on my back. The head massage was also a joke. I'm not sure if they went for any training, but it's really the worst massage I have ever had.
0
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TM
Tumi M
1 reviews | Active since Jan 2020
28 Feb 2021, 06:55
Wonderful Massage
Id like to thank my masseuse Nelisiwe for a wonderful massage yesterday not only that but she also gave me the best skincare advice. I bought the Matsimela products and done as she had said its been one day and I already see the difference in my skin its really glowing and my ****les are disappearing. Im so satisfied and happy right now
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Tumi M
1 reviews | Active since Jan 2020
28 Feb 2021, 06:55
Wonderful Massage
Id like to thank my masseuse Nelisiwe for a wonderful massage yesterday not only that but she also gave me the best skincare advice. I bought the Matsimela products and done as she had said its been one day and I already see the difference in my skin its really glowing and my ****les are disappearing. Im so satisfied and happy right now
0
Replies (0)AW
Annalien W
1 reviews | Active since Jan 2020
22 Feb 2019, 09:32
Stupid girls left alone to run a shop with no knowledge of how to run a bussiness !! !!
Bought a voucher from Hyperlink and made an appointment. Arrived on time but lady could not find my reservation even though I phoned in advance to confirm my booking. I was told to wait. Only two ladies present and one was busy with a client. Rest of Spa- ladies were all gathered in the ajacent public toilet talking and laughing in loud voices. After 45 minutes of waiting I left discussed to my core . Hyperlink and Kneaded will never waste my time again!!!!!!!!!!!!!!!!!
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Annalien W
1 reviews | Active since Jan 2020
22 Feb 2019, 09:32
Stupid girls left alone to run a shop with no knowledge of how to run a bussiness !! !!
Bought a voucher from Hyperlink and made an appointment. Arrived on time but lady could not find my reservation even though I phoned in advance to confirm my booking. I was told to wait. Only two ladies present and one was busy with a client. Rest of Spa- ladies were all gathered in the ajacent public toilet talking and laughing in loud voices. After 45 minutes of waiting I left discussed to my core . Hyperlink and Kneaded will never waste my time again!!!!!!!!!!!!!!!!!
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Anonymous
1 reviews | Active since Jan 2020
21 Nov 2017, 11:48
Extremely terrible service - Kneaded Escape Beauty Spa Randburg
I was recently a customer to Kneaded Spa and was extremely appalled by the experience had. Firstly on purchasing this voucher on Daddy's Deals I could not get a booking on a weekend. The weekday that I had chosen clashed with a meeting - I called the Spa and asked to change the date of my booking yet the details on my voucher had absolutely no fine print/nitty gritty information about changing the booking date. The receptionist was completely unprofessional and said that I should refer to the cancellation policy yet this was not a cancellation this was a change of date. She said if I change the date my voucher is forfeited. This is absolutely unprofessional dealings. I got to the Spa 15 minutes late just because the address on your voucher is extremely unclear. It took me to the corner of witkoppen and beyers. I got to the Spa wasn't offered welcome drink, thereafter I asked the lady to bring us something to drink even if it be water as we sat on the road for a long duration to get to you. She says there is juice and brings us Oros juice which was completely tasteless. The massage was not what was stated on the voucher, our session was cut short due to us getting lost to the Spa. I have a burn on my leg and despite me telling the massage lady to not use the hot stone on the burn, she went ahead and used it.
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Anonymous
1 reviews | Active since Jan 2020
21 Nov 2017, 11:48
Extremely terrible service - Kneaded Escape Beauty Spa Randburg
I was recently a customer to Kneaded Spa and was extremely appalled by the experience had. Firstly on purchasing this voucher on Daddy's Deals I could not get a booking on a weekend. The weekday that I had chosen clashed with a meeting - I called the Spa and asked to change the date of my booking yet the details on my voucher had absolutely no fine print/nitty gritty information about changing the booking date. The receptionist was completely unprofessional and said that I should refer to the cancellation policy yet this was not a cancellation this was a change of date. She said if I change the date my voucher is forfeited. This is absolutely unprofessional dealings. I got to the Spa 15 minutes late just because the address on your voucher is extremely unclear. It took me to the corner of witkoppen and beyers. I got to the Spa wasn't offered welcome drink, thereafter I asked the lady to bring us something to drink even if it be water as we sat on the road for a long duration to get to you. She says there is juice and brings us Oros juice which was completely tasteless. The massage was not what was stated on the voucher, our session was cut short due to us getting lost to the Spa. I have a burn on my leg and despite me telling the massage lady to not use the hot stone on the burn, she went ahead and used it.
0
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