knot-wood
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
on 29 April 2023 i orderd a wireless handheld car vacuum cleaner , advertising how great the suction and blowing power for $29.99 + $ 4.99 shipping on receiving this unit i found it only sucks and has no blower function and very poor quality i complained via support@knot-wood.com and stated my dissapointment they required me to send a video of this unit which i did and their reply id that no quality issues are identified , while on the video i explained it has no blowing abilities and their answer is "sorry for the inconvenience it has brought you " no reply on returning or refunding a product that is advertised and when delivered wrongly and dont want to take responsability for their wrong doing this product in South African Rands is just over R900.00 which is a lot of money to throw away as it is not what i ordered according to their advert
1 reviews | Active since Jan 2020
on 29 April 2023 i orderd a wireless handheld car vacuum cleaner , advertising how great the suction and blowing power for $29.99 + $ 4.99 shipping on receiving this unit i found it only sucks and has no blower function and very poor quality i complained via support@knot-wood.com and stated my dissapointment they required me to send a video of this unit which i did and their reply id that no quality issues are identified , while on the video i explained it has no blowing abilities and their answer is "sorry for the inconvenience it has brought you " no reply on returning or refunding a product that is advertised and when delivered wrongly and dont want to take responsability for their wrong doing this product in South African Rands is just over R900.00 which is a lot of money to throw away as it is not what i ordered according to their advert
1 reviews | Active since Jan 2020
Misrepresented the vacuum cleaner I needed with FALSE ADVERTISING, and once I received it after 4 months, it was a huge disappointment. Their support email did respond, I had to aend a video of how bad this device works, and all I got back is sorry. My problem. I expect them to send me what they advertised. Zero trust. Never again.
1 reviews | Active since Jan 2020
Misrepresented the vacuum cleaner I needed with FALSE ADVERTISING, and once I received it after 4 months, it was a huge disappointment. Their support email did respond, I had to aend a video of how bad this device works, and all I got back is sorry. My problem. I expect them to send me what they advertised. Zero trust. Never again.
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