Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am extremely disappointed with the service from Knowles SPAR through the SPAR4U app. My order shows as “delivered” at 18:10, but I never received anything. The app indicates the order was collected at 16:22, and I have been waiting since then. It is now 6 o’clock and I still have not received my order. When I called the store, I was told the order was still on the way to me, which completely contradicts what the app says. This lack of communication and inaccurate tracking is unacceptable. Customers should not have to chase their own deliveries or be left waiting for hours without clear information. Very poor service and a frustrating experience. I expect better reliability, proper communication, and honesty when it comes to deliveries.
1 reviews | Active since Jan 2020
I am extremely disappointed with the service from Knowles SPAR through the SPAR4U app. My order shows as “delivered” at 18:10, but I never received anything. The app indicates the order was collected at 16:22, and I have been waiting since then. It is now 6 o’clock and I still have not received my order. When I called the store, I was told the order was still on the way to me, which completely contradicts what the app says. This lack of communication and inaccurate tracking is unacceptable. Customers should not have to chase their own deliveries or be left waiting for hours without clear information. Very poor service and a frustrating experience. I expect better reliability, proper communication, and honesty when it comes to deliveries.
1 reviews | Active since Jan 2020
I have been using the Spar delivery app for awhile and sadly this is not the first time. I order a few items, the order arrives. One or two items missing and it's a mission to get refunded. This time the items amounted to over a R100 so I tried contacting customer care. I sent in app complaints. I still have not even received a reference number. It's been almost a month and I'm completely ignored. I don't like leaving bad reviews but what can a person do.
1 reviews | Active since Jan 2020
I have been using the Spar delivery app for awhile and sadly this is not the first time. I order a few items, the order arrives. One or two items missing and it's a mission to get refunded. This time the items amounted to over a R100 so I tried contacting customer care. I sent in app complaints. I still have not even received a reference number. It's been almost a month and I'm completely ignored. I don't like leaving bad reviews but what can a person do.
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