TrustIndex
0
Β
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
KOO Canned Foods has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked KOO Canned Foods across 15 total reviews. How is the TrustIndex calculated? β
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am extremely dissatisfied with a recent tin of KOO Mixed Vegetables in Curry Sauce that I purchased. Upon opening the tin, I was immediately met with a horrible, off-putting smell. The contents did not smell fresh or safe for consumption. What was even more shocking is that the tin contained mostly sauce, with only a few pieces of vegetables inside. This is completely misleading, as the packaging clearly indicates a proper portion of mixed vegetables. The product I received does not match what is advertised. The tin is stamped with a Best Before date of 11/07/2027, which means it is still well within its shelf life. There is absolutely no reason for the product to be in this condition. This raises serious concerns about quality control and food safety. Consumers trust the KOO brand, and this experience has left me disappointed and concerned. I expect urgent feedback, a proper explanation, and appropriate compensation for this defective product
1 reviews | Active since Jan 2020
I am extremely dissatisfied with a recent tin of KOO Mixed Vegetables in Curry Sauce that I purchased. Upon opening the tin, I was immediately met with a horrible, off-putting smell. The contents did not smell fresh or safe for consumption. What was even more shocking is that the tin contained mostly sauce, with only a few pieces of vegetables inside. This is completely misleading, as the packaging clearly indicates a proper portion of mixed vegetables. The product I received does not match what is advertised. The tin is stamped with a Best Before date of 11/07/2027, which means it is still well within its shelf life. There is absolutely no reason for the product to be in this condition. This raises serious concerns about quality control and food safety. Consumers trust the KOO brand, and this experience has left me disappointed and concerned. I expect urgent feedback, a proper explanation, and appropriate compensation for this defective product
1 reviews | Active since Jan 2020
I normally donβt buy Koo canned foods ,I bought three cans as I craved chakalaka. Upon opening one I discovered mould on top floating how disgusting and the can is dated best before 14/07/2028. How disappointing for chakalaka *****s
1 reviews | Active since Jan 2020
I normally donβt buy Koo canned foods ,I bought three cans as I craved chakalaka. Upon opening one I discovered mould on top floating how disgusting and the can is dated best before 14/07/2028. How disappointing for chakalaka *****s
1 reviews | Active since Jan 2020
KOO Food your biggest Beetroot [780g] when drained it's the same amount as the small one. You put too much liquid on your 780g and you put small beetroot!!!! And then on the small one you fill it with beetroot and small water which means 780 grams is the same as the small one in quantity πππππthat 780g only has less than 10 table s****s and it's history about it! Reduce the liquid and increase the quantity of the beetroot!!!! You must choose if you are selling beetroot or beetroot water!
1 reviews | Active since Jan 2020
KOO Food your biggest Beetroot [780g] when drained it's the same amount as the small one. You put too much liquid on your 780g and you put small beetroot!!!! And then on the small one you fill it with beetroot and small water which means 780 grams is the same as the small one in quantity πππππthat 780g only has less than 10 table s****s and it's history about it! Reduce the liquid and increase the quantity of the beetroot!!!! You must choose if you are selling beetroot or beetroot water!
1 reviews | Active since Jan 2020
I had a bad experience with Koo.... Firstly I bought the canned beans which by the way they are way too expensive....on opening the can there were only three measly beans inside....I'm not joking...I have pics to prove it....and it was topped up with alot of sauce...that was not the worst...the worst was the service...I laid a complaint...was told to watsapp pic and reference number....I did so.... message was read but no reply...I phone them to state so....they told me to wait for response... being more than a month....they don't care about customer care... nobody called
1 reviews | Active since Jan 2020
I had a bad experience with Koo.... Firstly I bought the canned beans which by the way they are way too expensive....on opening the can there were only three measly beans inside....I'm not joking...I have pics to prove it....and it was topped up with alot of sauce...that was not the worst...the worst was the service...I laid a complaint...was told to watsapp pic and reference number....I did so.... message was read but no reply...I phone them to state so....they told me to wait for response... being more than a month....they don't care about customer care... nobody called
1 reviews | Active since Jan 2020
I have recently started a well balanced diet and part of my diet required chickpeas. Being a working wife and mom I do not have the time nor the effort to cook chickpeas and decided to try the canned chickpeas in my salad and wow I was was so impressed by how fresh it tastes for something that came out of a can .
1 reviews | Active since Jan 2020
I have recently started a well balanced diet and part of my diet required chickpeas. Being a working wife and mom I do not have the time nor the effort to cook chickpeas and decided to try the canned chickpeas in my salad and wow I was was so impressed by how fresh it tastes for something that came out of a can .
1 reviews | Active since Jan 2020
I bought the baked beans were full of mold and fungi. Even when you tell your experience they are ignorant, consumer's health is not prioritized only their profit.
1 reviews | Active since Jan 2020
I bought the baked beans were full of mold and fungi. Even when you tell your experience they are ignorant, consumer's health is not prioritized only their profit.
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