Active since Aug 2021
I am extremely dissatisfied with a recent tin of KOO Mixed Vegetables in Curry Sauce that I purchased. Upon opening the tin, I was immediately met with a horrible, off-putting smell. The contents did not smell fresh or safe for consumption. What was even more shocking is that the tin contained mostly sauce, with only a few pieces of vegetables inside. This is completely misleading, as the packaging clearly indicates a proper portion of mixed vegetables. The product I received does not match what is advertised. The tin is stamped with a Best Before date of 11/07/2027, which means it is still well within its shelf life. There is absolutely no reason for the product to be in this condition. This raises serious concerns about quality control and food safety. Consumers trust the KOO brand, and this experience has left me disappointed and concerned. I expect urgent feedback, a proper explanation, and appropriate compensation for this defective product
My name is Rhyno, and I have been a loyal customer of Standard Bank for over 11 years. I have always trusted the services provided by the bank, but recent experiences have left me extremely frustrated and dissatisfied. After much consideration, I decided to switch to a new bank due to more affordable options and better privileges. I contacted Standard Bank to request that my account be blocked or closed. I was assured by the bank that the account would be closed, and I was advised to ensure that my debit orders were redirected to my new account. During this conversation, I was informed that I still owed R1500 for an overdraft, and I agreed to settle the amount by the end of the month. I made the necessary arrangements with my new bank to redirect all debit orders, and everything seemed to be proceeding smoothly. However, on June 28, 2024, when I went to pay the R1500, I was shocked to discover that the balance had increased to nearly R3000. The bank explained that the additional charges were due to failed debit orders and service fees for the bank card. I reiterated that I had made the necessary arrangements, and I questioned how a debit order could still be processed when I had requested the account be blocked. I was told that the account could not be blocked until the outstanding debt was settled. At that time, I did not have enough funds to pay the full amount, but I assured them that I would make the payment by the end of the month. By the end of August 2024, the amount had grown to over R5000. This made it even more difficult for me to resolve the debt, and I scheduled a meeting with a banker at the Hartbee****rt branch. The banker sent an email to head office, outlining my situation and requesting that the amount be reduced so that I could close or block the account. However, as of today, April 4, 2025, I have yet to receive a response. I have continued to receive monthly emails showing accumulating interest and fees, which have now caused the outstanding balance to reach R7926.73. I am extremely frustrated, as it seems that the situation is only escalating with no resolution in sight. It feels as though Standard Bank is attempting to drive the debt to a level where they can take legal action, despite my attempts to resolve the matter. As a long-standing customer, I feel that Standard Bank has failed me, and the bank's lack of proper training for its staff and failure to address my concerns is deeply troubling. I am considering recommending that others avoid Standard Bank based on my experiences. This treatment is not only disappointing but also appears to be in violation of the Consumer Protection Act, as I have made every effort to resolve the issue and communicate effectively, only to be met with inadequate responses. I request immediate action to resolve this matter and to stop the unnecessary accumulation of fees.
My name is Rhyno, and I have been a loyal customer of Standard Bank for over 11 years. I have always trusted the services provided by the bank, but recent experiences have left me extremely frustrated and dissatisfied. After much consideration, I decided to switch to a new bank due to more affordable options and better privileges. I contacted Standard Bank to request that my account be blocked or closed. I was assured by the bank that the account would be closed, and I was advised to ensure that my debit orders were redirected to my new account. During this conversation, I was informed that I still owed R1500 for an overdraft, and I agreed to settle the amount by the end of the month. I made the necessary arrangements with my new bank to redirect all debit orders, and everything seemed to be proceeding smoothly. However, on June 28, 2024, when I went to pay the R1500, I was shocked to discover that the balance had increased to nearly R3000. The bank explained that the additional charges were due to failed debit orders and service fees for the bank card. I reiterated that I had made the necessary arrangements, and I questioned how a debit order could still be processed when I had requested the account be blocked. I was told that the account could not be blocked until the outstanding debt was settled. At that time, I did not have enough funds to pay the full amount, but I assured them that I would make the payment by the end of the month. By the end of August 2024, the amount had grown to over R5000. This made it even more difficult for me to resolve the debt, and I scheduled a meeting with a banker at the Hartbee****rt branch. The banker sent an email to head office, outlining my situation and requesting that the amount be reduced so that I could close or block the account. However, as of today, April 4, 2025, I have yet to receive a response. I have continued to receive monthly emails showing accumulating interest and fees, which have now caused the outstanding balance to reach R7926.73. I am extremely frustrated, as it seems that the situation is only escalating with no resolution in sight. It feels as though Standard Bank is attempting to drive the debt to a level where they can take legal action, despite my attempts to resolve the matter. As a long-standing customer, I feel that Standard Bank has failed me, and the bank's lack of proper training for its staff and failure to address my concerns is deeply troubling. I am considering recommending that others avoid Standard Bank based on my experiences. This treatment is not only disappointing but also appears to be in violation of the Consumer Protection Act, as I have made every effort to resolve the issue and communicate effectively, only to be met with inadequate responses.
Dankie aan Wayne Joubert vir sy uitstekende dienslewering by mit mak motors. Ek was heeltyd op hoogte gehou met staan van sake en enige vordering. Hy gaan uit sy pad uit om sy kliente tevrede te stel en hy is ook baie professioneel in sy werk.
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