KH
Kudatot hair & beauty salon
Unclaimed Business
KH
Kudatot hair & beauty salon
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Business & Legal Services
#10NPS Score
0Unlikely
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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tabsi T
1 reviews | Active since Jan 2020
17 Oct 2024, 15:06
Stay away - Incredibly unprofessional and overpriced
I had a really disappointing experience at Kudatot in Johannesburg and feel compelled to share it. First off, the lack of professionalism was clear from the moment I walked in. The staff seemed unorganized and didn’t even greet me properly, which set a bad tone for the whole appointment. My stylist showed up late, leaving me waiting for over 30 minutes past my scheduled time. No apologies or explanations were given for this unprofessional behavior. To make matters worse, the actual results were was incredibly subpar. I came in with clear instructions and pictures of what I wanted, but the stylist didn’t seem to listen or understand my needs at all. It was sloppy, rushed, and definitely not worth the price they charge. Considering how many other professional salons there are in Johannesburg, I highly recommend going somewhere else if you value your time and money. Kudatot seriously needs to work on customer service, punctuality, and overall quality of work. Avoid this place if you want a stress-free, professional experience.
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tabsi T
1 reviews | Active since Jan 2020
17 Oct 2024, 15:06
Stay away - Incredibly unprofessional and overpriced
I had a really disappointing experience at Kudatot in Johannesburg and feel compelled to share it. First off, the lack of professionalism was clear from the moment I walked in. The staff seemed unorganized and didn’t even greet me properly, which set a bad tone for the whole appointment. My stylist showed up late, leaving me waiting for over 30 minutes past my scheduled time. No apologies or explanations were given for this unprofessional behavior. To make matters worse, the actual results were was incredibly subpar. I came in with clear instructions and pictures of what I wanted, but the stylist didn’t seem to listen or understand my needs at all. It was sloppy, rushed, and definitely not worth the price they charge. Considering how many other professional salons there are in Johannesburg, I highly recommend going somewhere else if you value your time and money. Kudatot seriously needs to work on customer service, punctuality, and overall quality of work. Avoid this place if you want a stress-free, professional experience.
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Kamogelo K
1 reviews | Active since Jan 2020
3 May 2023, 08:11
Bad Service owner disrespectful Owner: Kudakwashe Magora
I had the worst experience at this hair salon never again!! First of all whoever you speak to on whatsApp agrees to hairstyles and when you get there they switch things up. They don’t even deserve the one star I gave them. They made me pay for my hairpiece again after it was so clear that the mistake was on their end. Nonsense of a hairsalon that one
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Kamogelo K
1 reviews | Active since Jan 2020
3 May 2023, 08:11
Bad Service owner disrespectful Owner: Kudakwashe Magora
I had the worst experience at this hair salon never again!! First of all whoever you speak to on whatsApp agrees to hairstyles and when you get there they switch things up. They don’t even deserve the one star I gave them. They made me pay for my hairpiece again after it was so clear that the mistake was on their end. Nonsense of a hairsalon that one
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Nthabeleng G
1 reviews | Active since Jan 2020
5 Oct 2021, 14:48
Negligent & Unprofessional. Forget good service @kudatot_hair!
This is a premium hair salon in bryanston. I went there to undo braids. The stylist was negligent and chopped off parts of my hair as she was taking out the braids with scissors. It boiled down to her not paying attention to the detailed work she was doing and giving the required care for the service - she kept watching tv and having chats with other people - This is a problem if it affects the quality of work and results in damage to the customer. Which it did for me. The salons response when i contacted them about mu hair having been chopped off in parts was not respectful or apologetic - instead they tried to suggest that it was normal breakage. How patronising. Theres a clear difference between natural breakage after taking out braids and huge inches of your hair being taken off. This experience is particularly upsetting because I came to this salon very specifically for a quality level of professionalism & didn’t expect that there could be an issue in taking out my style. I also paid the premium they charge for this. In my entire life i have never had my hair chopped off like this at a salon. Unforgivable. Regrettable the level of customer care when there is a complaint. If you’re a high end salon - you dont get to make these mistakes. Period.
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Nthabeleng G
1 reviews | Active since Jan 2020
5 Oct 2021, 14:48
Negligent & Unprofessional. Forget good service @kudatot_hair!
This is a premium hair salon in bryanston. I went there to undo braids. The stylist was negligent and chopped off parts of my hair as she was taking out the braids with scissors. It boiled down to her not paying attention to the detailed work she was doing and giving the required care for the service - she kept watching tv and having chats with other people - This is a problem if it affects the quality of work and results in damage to the customer. Which it did for me. The salons response when i contacted them about mu hair having been chopped off in parts was not respectful or apologetic - instead they tried to suggest that it was normal breakage. How patronising. Theres a clear difference between natural breakage after taking out braids and huge inches of your hair being taken off. This experience is particularly upsetting because I came to this salon very specifically for a quality level of professionalism & didn’t expect that there could be an issue in taking out my style. I also paid the premium they charge for this. In my entire life i have never had my hair chopped off like this at a salon. Unforgivable. Regrettable the level of customer care when there is a complaint. If you’re a high end salon - you dont get to make these mistakes. Period.
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