ZERO AFTER SALE SERVICE

Despite trying every avenue available to me, sending an email via the website, going into the store where I bought the product and asking the rep to contact me, sending a message via instagram in depseration as no other means of contacting this company. All I received was an auto reply asking me to review their service. I have had a reaction to two of their products and I was looking for some assistance. To date no response to any attempt. Pathetic after sale care and in an industry where customer feedback I would have thought was imperative.