Dried out, flavourless food

Had a surprise birthday lunch at La Romantica Meerendal wine farm. Never again. Steak was dried out like it had been sitting out for a while or maybe just re-heated before it came to our table. My daughter's pasta was flavourless & emptying half the bottle of pepper on it didn't help. The best part was the chips that came with my son's burger. Had to pop in at Spur for a meal on our way home. Thanks Meerendal but never again, you definately did not live up to the hype!