1 reviews | Active since Member
Its a pity that the lowest rating on this site is a 1 star because some restaurants / coffee shops don't even deserve a rating
Lattelicious at Karaglen is one of the places that don't deserve a rating or any time of day from me...
1) The staff are moping around like the world owes them something... 2) Their food is not much to write home about, especially when ordering crepes with nutella, the crepes come to the table cold and slightly burnt, which doesn't allow the nutella to spread easily. 3) The glasses given for drinks aren't checked thoroughly before being taken to the table as we had 2 glasses with chipped edges 4) When requesting the bill you wait a long time 5) Even if a promise is made that drinks would be taken off, they seem to forget and sent the bill.
When calling the manager to sort out the bill it still took a while and it doesn't seem as though they care if customers are there or not but all they need to think of is : A) without customers the shop may as well close B) customer complaints help the business grow, and help to find the problems, without the complaints the restaurants and coffee shops may as well function with no feedback but can turn people away just as easily
We dread going to another branch of lattelicious for fear of the same type of service or food quality being served to us...
Not planning on returning anytime soon as 2 years ago we had a similar incident... i guess quality just doesn't improve as time goes by... even a promise cant improve services of food quality