I was at Le Kreamery branch in Illovo on a date with my boyfriend on Monday evening

I was at Le Kreamery branch in Illovo on a date with my boyfriend on Monday evening. I think we saw the manager (I’m assuming she’s a manager as she was very active) moving around more than we saw our waiter. My lamb chops came basted in bbq sauce (I confirmed with the waiter who wasn’t even our waiter) and when he brought me a non-basted one, the lamb was burnt, it tasted charred, I didn’t even finish it. And my boyfriend ordered a melt burger*, which came with cheddar, and we told the waiter he doesn’t eat cheddar and we wanted mozzarella instead, to which he argued saying we never said that. (Again, the lady that helped us was very friendly, our waiter was not) and the lady rectified the situation, but the food came well after my lamb chops got cold. I’m just disappointed because it was date night and you’d expect better from a place that’s located in Illovo and seeing the reviews online.