LP
Leisure Pools pool shop Somerset West
Unclaimed Business
LP
Leisure Pools pool shop Somerset West
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Cornelia M
1 reviews | Active since Jan 2020
23 Feb 2024, 18:54
This is what we all look for
I needed a new chlorinator and control panel. I went directly to the Leisure Pools store in 6B Dirkie Uys Rd in Somerset West. I was asked a couple of questions about my pool and then they recommended the model Quality Chlorinator Q15. I noted the price and the model and went home to research. It seemed indeed a good choice for my pool and the price was considerably better than from other sources. I called to confirm and got an appointment for the very next day. Leon and Siya arrived at the precise time indicated. How often does that happen? I said I was impressed by their punctuality and Leon said he was ‘Old school’ in that regard. He then took off the old device and installed the new chlorinator and the control panel. Everything was done in an obviously competent, experienced and amazingly quick manner which, of course, shows in the low labour costs on the invoice. Leon suggested to exchange the timer for a new model that would bridge load shedding. As I had not asked for that, he did not have it with him and told me he would come the next day. But in fact, barely 20 minutes after they had left, Leon called again to ask if he could come and install the timer at once. 5 minutes later he was here and 10 minutes after that I had a new timer in place. Everything has worked perfectly well since then. The creepy crawly is much more efficient than before, the pool is spotlessly clean even after one of the typical windy periods. Can’t praise these guys enough. Both Leon and Siya were extremely friendly and polite. I like to know as much as possible about the devices around my house and Leon encouraged me to ask and answered all my questions. In a nutshell: Totally reliable, competent, fast and all that at a very, very good price. Being such kind, friendly guys is a plus that I appreciate very much.
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Cornelia M
1 reviews | Active since Jan 2020
23 Feb 2024, 18:54
This is what we all look for
I needed a new chlorinator and control panel. I went directly to the Leisure Pools store in 6B Dirkie Uys Rd in Somerset West. I was asked a couple of questions about my pool and then they recommended the model Quality Chlorinator Q15. I noted the price and the model and went home to research. It seemed indeed a good choice for my pool and the price was considerably better than from other sources. I called to confirm and got an appointment for the very next day. Leon and Siya arrived at the precise time indicated. How often does that happen? I said I was impressed by their punctuality and Leon said he was ‘Old school’ in that regard. He then took off the old device and installed the new chlorinator and the control panel. Everything was done in an obviously competent, experienced and amazingly quick manner which, of course, shows in the low labour costs on the invoice. Leon suggested to exchange the timer for a new model that would bridge load shedding. As I had not asked for that, he did not have it with him and told me he would come the next day. But in fact, barely 20 minutes after they had left, Leon called again to ask if he could come and install the timer at once. 5 minutes later he was here and 10 minutes after that I had a new timer in place. Everything has worked perfectly well since then. The creepy crawly is much more efficient than before, the pool is spotlessly clean even after one of the typical windy periods. Can’t praise these guys enough. Both Leon and Siya were extremely friendly and polite. I like to know as much as possible about the devices around my house and Leon encouraged me to ask and answered all my questions. In a nutshell: Totally reliable, competent, fast and all that at a very, very good price. Being such kind, friendly guys is a plus that I appreciate very much.
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Replies (0)RM
Rachille M
1 reviews | Active since Jan 2020
3 Mar 2021, 15:58
Heartless Accounts lady at The Pool Shop Somerset West
Last month our pool pump went on the blink and we phoned around to get quotes. The pool shop (leisure pool Somerset West) came in with the best price. We negotiated with them to allow us to pay off the bill as it was R3200 and that is a tough amount for my mom and myself during normal times, lets not talk about how covid has affected us. They agreed if we paid R1000 at time of installation, which we did and they installed out new pump. I paid R500 at the end of February and then today 3 March they phoned my mom (70 years old) and their accounts lady was so rude to her and said she had to pay the full amount of R1700 immediately. My mom did not want to bother me at work, so she went in to talk to them about our arrangement. They were rude and degrading. My elderly mom took out her Sassa card to pay which did not work and had to go and draw her full pension, which only came in today and pay them R1700. Now she has no money for the rest of the month!!!! This after they said we could pay off the pump. I would NEVER recommend The pool shop to anyone, as they have no heart and my poor mother sat crying all afternoon, because she cannot even buy herself a loaf of bread. I am just making ends meet, with the bills and her money gets us through the month. Now my 2 children, my mom and myself have nothing. Thank you to The Pool Shop Somerset West.
Helpful (0)
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Rachille M
1 reviews | Active since Jan 2020
3 Mar 2021, 15:58
Heartless Accounts lady at The Pool Shop Somerset West
Last month our pool pump went on the blink and we phoned around to get quotes. The pool shop (leisure pool Somerset West) came in with the best price. We negotiated with them to allow us to pay off the bill as it was R3200 and that is a tough amount for my mom and myself during normal times, lets not talk about how covid has affected us. They agreed if we paid R1000 at time of installation, which we did and they installed out new pump. I paid R500 at the end of February and then today 3 March they phoned my mom (70 years old) and their accounts lady was so rude to her and said she had to pay the full amount of R1700 immediately. My mom did not want to bother me at work, so she went in to talk to them about our arrangement. They were rude and degrading. My elderly mom took out her Sassa card to pay which did not work and had to go and draw her full pension, which only came in today and pay them R1700. Now she has no money for the rest of the month!!!! This after they said we could pay off the pump. I would NEVER recommend The pool shop to anyone, as they have no heart and my poor mother sat crying all afternoon, because she cannot even buy herself a loaf of bread. I am just making ends meet, with the bills and her money gets us through the month. Now my 2 children, my mom and myself have nothing. Thank you to The Pool Shop Somerset West.
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