Worst service at AURUM LEONARDO CULINARY CLUB 75 Maude street

Worst service experience at all, room service was terrible. The manager Prudence is arrogant and not considerate of customers. No menu was provided for us and we’re expected to pay a ridiculous amount for a rib eye that we’re not happy about . Reception never provided a menu and we’re not happy. Prudence called security on us because we’re not happy?? Chile