LG
Liebencharm Guest Farm
Unclaimed Business
LG
Liebencharm Guest Farm
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLvdM
Lood van der Merwe
1 reviews | Active since Jan 2020
11 May 2022, 09:13
Terrible service and facilities
The most appalling service - low or no water pressure, no toilet paper, and absolutely no response from the owner to resolve issues, because she is not answering calls before 07h00 and also don't watch her phone. This business should not be allowed to trade since it simply steals money from uninformed guests, because of the fact that they are withholding information about the pathetic infrastructure at the location.
Helpful (0)
|Replies (0)LvdM
Lood van der Merwe
1 reviews | Active since Jan 2020
11 May 2022, 09:13
Terrible service and facilities
The most appalling service - low or no water pressure, no toilet paper, and absolutely no response from the owner to resolve issues, because she is not answering calls before 07h00 and also don't watch her phone. This business should not be allowed to trade since it simply steals money from uninformed guests, because of the fact that they are withholding information about the pathetic infrastructure at the location.
0
Replies (0)SC
Sarah C
1 reviews | Active since Jan 2020
6 Sept 2018, 08:22
Did not respond to emails/phone, refused to refund deposit
I booked 2 rooms as we were attending a wedding across the road from this establishment. After paying my deposit I emailed them requesting them to confirm receipt. I did not hear back and so tried phoning numerous times. Either no one answered the phone or I left a message on their voicemail. I still heard nothing. Eventually, after a week or so, they answered the phone when I requested cancellation of the booking and asked for my deposit back. The answer I got was a resounding NO. They weren't interested in listening to why I was cancelling and merely said my emails were not received and said nothing about all the phone calls I made that were ignored. I would recommend that people stay clear of this place and rather find somewhere else to stay.
Helpful (0)
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Sarah C
1 reviews | Active since Jan 2020
6 Sept 2018, 08:22
Did not respond to emails/phone, refused to refund deposit
I booked 2 rooms as we were attending a wedding across the road from this establishment. After paying my deposit I emailed them requesting them to confirm receipt. I did not hear back and so tried phoning numerous times. Either no one answered the phone or I left a message on their voicemail. I still heard nothing. Eventually, after a week or so, they answered the phone when I requested cancellation of the booking and asked for my deposit back. The answer I got was a resounding NO. They weren't interested in listening to why I was cancelling and merely said my emails were not received and said nothing about all the phone calls I made that were ignored. I would recommend that people stay clear of this place and rather find somewhere else to stay.
0
Replies (0)sT
sandra T
1 reviews | Active since Jan 2020
9 Jun 2017, 18:35
excellent experience at liebencharm
<p>We liked the house, the friendly and helpful hosts, our comfortable room and the delicious breakfasts.Thank you very much for your friendly welcome.I highly recommend www.liebencharm.co.za to anyone looking for decent Guest Farm.</p>
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sandra T
1 reviews | Active since Jan 2020
9 Jun 2017, 18:35
excellent experience at liebencharm
<p>We liked the house, the friendly and helpful hosts, our comfortable room and the delicious breakfasts.Thank you very much for your friendly welcome.I highly recommend www.liebencharm.co.za to anyone looking for decent Guest Farm.</p>
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Replies (0)NM
Nico-Louis MINNIE
1 reviews | Active since Jan 2020
16 Jan 2017, 16:46
Cannot get confirmation of booking
<p>This place is known for not booking clients and then there is a massive issue when you do arrive to check it. However even though they have this problem they refuse to confirm a booking unless you keep pestering the reception - I had to send 4 mails AFTER paying in full. The service is terrible and I recommend you look elsewhere for accommodation or wedding venues. </p>
Helpful (0)
|Replies (0)NM
Nico-Louis MINNIE
1 reviews | Active since Jan 2020
16 Jan 2017, 16:46
Cannot get confirmation of booking
<p>This place is known for not booking clients and then there is a massive issue when you do arrive to check it. However even though they have this problem they refuse to confirm a booking unless you keep pestering the reception - I had to send 4 mails AFTER paying in full. The service is terrible and I recommend you look elsewhere for accommodation or wedding venues. </p>
0
Replies (0)