Hair Restoration Scam

In September 2020 I started a 6 month treatment with Life Hair Restoration Clinic in Fouways. After a very brief consultation which was spent talking more about inconsequential things , rather than about what may have caused my hairloss, etc. I was started on a treatment that would involve micro needling, PRP, minoxidil for home application and vitamins, Biotin and Saw Palmetto.

The treatments were scheduled and the money was collected as quickly as possible. (Way before the final treatments were meant to be administered.) There was no discussion on expected outcome or corrective action in the absence of. There was no monitoring or support in place. The whole procedure was conducted in a very non scientific way. By reading up on the internet i can tell that none of this is working. I am left with a bald batch from where the 5% minoxidil burned by scalp. I reported this and the only thing that happened was that the dosage was changed to 2% (no consultation to assess the damage,etc), dry patches on my scalp, that causes constant itching and after one of the PRP treatments I had, caused severe swelling in my face. also something that I called in and never received feedback on. I find it very strange that there are no negative reviews on any of their social media platforms. Customers are not being told that this may not work for them. I feel like I have been ripped off because I made the decision based on the positive reviews and the fact that everything was conducted in very matter of fact way as if there was very little doubt that it would work. I had a consultation about a month back with Dean Alistair. He could see and commented on the fact that there was no progress. and this was just from glancing at my head. He mentioned adjusting the treatment. Again it was done in a very casual way. No examination of my scalp. I have had one more micro needling appointment after that. I was meant to have 1 more PRP before I met with him. Since then there has been complete silence. I called to enquire about a follow up and meant to have a follow-up but nothing has materialised.