Pathetic service from LION LIFE

Im not happy at all with their service.They administering my moms annuity however we dont get any updates from them monthly statement whatsoever.Her pension was moved with the other clients from NFG administrators because of the court battle they had and clients were not told .Only when their salaries were stopped thats when clients got to know.With Nfg admins client were able to get updates all the time.Its been a year waiting for for them to send updates documents and what amount they have so far they playing games.They are unreachable they oly communicate via WATSUP.What kind of business are they running yet they are making profit from their clients monthly but cannot service here.I dont whether they take advantage bcos they dealing with senior citizens or wha***** been a year waiting for the figures ,all they do is they waiting for their acturies to send them .It doesnt take a year for acturies to calculate but a week only unless if they want to rob their client.Right now my aunt passed they holding her funds ,we dont know what is happening ,lawyers are involved but they still waiting for their acturies.Something doesnt make sense here

client Dinah Kgabe id no 5612150841085 late aunt rebecca magashule 5004220709080

im writing this review on behalf a lot of senior citizens that are frustated by lion life

can the statement and policy documents that i have been waiting for be send to leratokgabe@gmail.com cell number 0731453667 my name Lerato Kgabe