LL
Lion Life
Claimed Business
LL
Performance(last 12 months):
Ranked In Insurance
#49NPS Score
-100Unlikely
Ranking
#49
in Insurance
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePM
Phumzile M
1 reviews | Active since Jan 2020
26 Feb 2026, 13:33
EKasi Community Funeral Plan
****mers, I app**** for a loan that I never got and each month I get debited R140, I cancelled their funeral plan as well and still got debited , I was assisted by Lungile Dlalisa with the agent code EKF002
Helpful (0)
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Phumzile M
1 reviews | Active since Jan 2020
26 Feb 2026, 13:33
EKasi Community Funeral Plan
****mers, I app**** for a loan that I never got and each month I get debited R140, I cancelled their funeral plan as well and still got debited , I was assisted by Lungile Dlalisa with the agent code EKF002
0
Replies (0)LM
Lerato M
1 reviews | Active since Jan 2020
4 Jul 2023, 21:38
Is Lion life a legit / registered company
2nd review Im putting here regarding Lion life.. Don't know if I will get feedback. What kind of company is Lion life.. Company that's communicate with it's clients only by watsup. Even their watsup they don't respond immediately but after days and your requests are not been dealt with.. Lerato 0731453667. I dont know if we need to contact insurance ombudsman or what
Helpful (0)
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Lerato M
1 reviews | Active since Jan 2020
4 Jul 2023, 21:38
Is Lion life a legit / registered company
2nd review Im putting here regarding Lion life.. Don't know if I will get feedback. What kind of company is Lion life.. Company that's communicate with it's clients only by watsup. Even their watsup they don't respond immediately but after days and your requests are not been dealt with.. Lerato 0731453667. I dont know if we need to contact insurance ombudsman or what
0
Replies (0)LM
Lerato M
1 reviews | Active since Jan 2020
28 Jun 2023, 14:17
Pathetic service from LION LIFE
Im not happy at all with their service.They administering my moms annuity however we dont get any updates from them monthly statement whatsoever.Her pension was moved with the other clients from NFG administrators because of the court battle they had and clients were not told .Only when their salaries were stopped thats when clients got to know.With Nfg admins client were able to get updates all the time.Its been a year waiting for for them to send updates documents and what amount they have so far they playing games.They are unreachable they oly communicate via WATSUP.What kind of business are they running yet they are making profit from their clients monthly but cannot service here.I dont whether they take advantage bcos they dealing with senior citizens or wha***** been a year waiting for the figures ,all they do is they waiting for their acturies to send them .It doesnt take a year for acturies to calculate but a week only unless if they want to rob their client.Right now my aunt passed they holding her funds ,we dont know what is happening ,lawyers are involved but they still waiting for their acturies.Something doesnt make sense here client Dinah Kgabe id no 5612150841085 late aunt rebecca magashule 5004220709080 im writing this review on behalf a lot of senior citizens that are frustated by lion life can the statement and policy documents that i have been waiting for be send to leratokgabe@gmail.com cell number 0731453667 my name Lerato Kgabe
Helpful (0)
|Replies (0)LM
Lerato M
1 reviews | Active since Jan 2020
28 Jun 2023, 14:17
Pathetic service from LION LIFE
Im not happy at all with their service.They administering my moms annuity however we dont get any updates from them monthly statement whatsoever.Her pension was moved with the other clients from NFG administrators because of the court battle they had and clients were not told .Only when their salaries were stopped thats when clients got to know.With Nfg admins client were able to get updates all the time.Its been a year waiting for for them to send updates documents and what amount they have so far they playing games.They are unreachable they oly communicate via WATSUP.What kind of business are they running yet they are making profit from their clients monthly but cannot service here.I dont whether they take advantage bcos they dealing with senior citizens or wha***** been a year waiting for the figures ,all they do is they waiting for their acturies to send them .It doesnt take a year for acturies to calculate but a week only unless if they want to rob their client.Right now my aunt passed they holding her funds ,we dont know what is happening ,lawyers are involved but they still waiting for their acturies.Something doesnt make sense here client Dinah Kgabe id no 5612150841085 late aunt rebecca magashule 5004220709080 im writing this review on behalf a lot of senior citizens that are frustated by lion life can the statement and policy documents that i have been waiting for be send to leratokgabe@gmail.com cell number 0731453667 my name Lerato Kgabe
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Replies (0)fA
faried A
1 reviews | Active since Jan 2020
31 Aug 2022, 09:53
shout out to KAYLINN AHMED
this shoutout goes to Kaylinn Ahmed (Smith). I just want to thank her for her concern she showed with the passing of my wife and sharing my exsperience with her was a big help for me emotionally even though she didnt realise it. i feel that im to her more then just a client she makes me feel like a VIP . always very polite and speak or chat to you with the biggest respect unlike many others that treat you like just another client or a number on their system. thank you KAYLINN AHMED for having my back. may God always protect you n ur family and take you from strength to strenght and always be that sweet girl that you are/
Helpful (0)
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faried A
1 reviews | Active since Jan 2020
31 Aug 2022, 09:53
shout out to KAYLINN AHMED
this shoutout goes to Kaylinn Ahmed (Smith). I just want to thank her for her concern she showed with the passing of my wife and sharing my exsperience with her was a big help for me emotionally even though she didnt realise it. i feel that im to her more then just a client she makes me feel like a VIP . always very polite and speak or chat to you with the biggest respect unlike many others that treat you like just another client or a number on their system. thank you KAYLINN AHMED for having my back. may God always protect you n ur family and take you from strength to strenght and always be that sweet girl that you are/
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Jun 2022, 07:30
Phumezo the Star ⭐
We put through our claim but it was taking long to be processed and we were worried that it would cause so much stress as the Funeral is planned for Saturday 25th June 2022, so Phumezo made a promise that he will make a follow up and sort it out for us and he delivered and kept us updated. Thank you so much Phumezo for a five star service.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
24 Jun 2022, 07:30
Phumezo the Star ⭐
We put through our claim but it was taking long to be processed and we were worried that it would cause so much stress as the Funeral is planned for Saturday 25th June 2022, so Phumezo made a promise that he will make a follow up and sort it out for us and he delivered and kept us updated. Thank you so much Phumezo for a five star service.
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Replies (0)CZ
Cocek Z
1 reviews | Active since Jan 2020
18 Oct 2021, 06:46
Claim going horribly wrong
The company has a stinking attitude let alone their claims department. Their consultants are plain rude. I submitted a claim from the 7th of October with their broker Emerald. Last week Tuesday I called the company which is Lion life and they said the claim has been processed. Today it's the third week on a Monday still the claim hasn't been paid. Lion life targets clients that receives sassa grants who knows nothing about receiving following up on a claim my mother ran out of airtime making numerous calls to their company. Ivani or Ilwani who was plainly rude on the call and dropped the call on my ears. I'm so irritated by this claim I told my mom to cancel this policy as I don't ever want to deal with this company ever again. Don't take policies with lion life the claim stage is a nightmare.
Helpful (0)
|Replies (0)CZ
Cocek Z
1 reviews | Active since Jan 2020
18 Oct 2021, 06:46
Claim going horribly wrong
The company has a stinking attitude let alone their claims department. Their consultants are plain rude. I submitted a claim from the 7th of October with their broker Emerald. Last week Tuesday I called the company which is Lion life and they said the claim has been processed. Today it's the third week on a Monday still the claim hasn't been paid. Lion life targets clients that receives sassa grants who knows nothing about receiving following up on a claim my mother ran out of airtime making numerous calls to their company. Ivani or Ilwani who was plainly rude on the call and dropped the call on my ears. I'm so irritated by this claim I told my mom to cancel this policy as I don't ever want to deal with this company ever again. Don't take policies with lion life the claim stage is a nightmare.
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Replies (0)