Active since Dec 2016
10
Reviews
0
Industries
Reviews
10 reviews34 months ago
A *******
I bought a 100ml hairline repair serum for R140 but the bottle is half empty, so it will run out soon. It doesn't make sense why they say it's 100ml when the bottle is just half empty.
0 replies
46 months ago
Phumezo the Star ⭐
We put through our claim but it was taking long to be processed and we were worried that it would cause so much stress as the Funeral is planned for Saturday 25th June 2022, so Phumezo made a promise that he will make a follow up and sort it out for us and he delivered and kept us updated. Thank you so much Phumezo for a five star service.
0 replies
52 months ago
****py service from HI fi corp
I lay bye'd a stove at HI Fi Corp in Promenade Mall Mitchell's Plain and today I came to fetch it, and after paying off the balance I'm being told that they do not have it in stock. I already hired transport to come and fetch it and so they told me that the one that they have is R1000 difference and only when I asked for a refund they tell me that I can just pay R500 instead of a R1000 but they can't waive the dilivery fee. That time I have already paid the person I hired to come fetch the stove so basically I wasted my time and money that I paid for Transport and so I wanted a refund if they can't waive the delivery fee and I'm being told to wait for other customers to buy in order for me to get my refund.
0 replies
56 months ago
Five Star Service!
I called Vodacom Customer Care on Friday evening (3 September 2021) to blacklist my phone as it is stolen and I spoke to Prudence, who was so patient with me, guided through the whole process and assisted me quickly and advised me what to do. Thanks Prudence for the great service, Vodacom made a right choice when employing you.
53 replies
71 months ago
BAD SERVICE.
I bought a fridge from Makro on 3 May 2020 and on 4 May 2020 the status of my order showed 'Order Packed'. I called them after 7 days and I was advised that they can't deliver it because of level 4 lockdown. When we reached level 3 I waited for 7 days again but still the delivery was not made and every time I call them it's either I wait on the line for too long or it they pick up the call I'd be put on mute for too long or the line will just ring for too long with no answer and I've been on the phone the whole morning trying to get hold of them with no success, they don't even reply to my emails. Their service sucks and I will never buy from them again. I just want my refund from them, and they can just keep their fridge, I'll go and buy it from somewhere else.
105 replies
78 months ago
BAD SERVICE
Just now, I was calling DSTV to inquire about the balance that suddenly changed from the one I was paying before. The person I spoke with tried to explain the charges to me (which made no sense) and so I asked to speak to his manager. I was placed on hold for 30min and the line dropped before they could get back to me Unfortunately I could not get the guy's name
210 replies
91 months ago
False Information
My aunt took out a Funeral Policy with Capitec Bank for her son. Her son passed on and so she went to Capitec Bank for a claim and they told her it will be processed the following day (when it states clearly on the broucher that it takes 4hrs), so the following day they did not get back to her so she went the next day only to find out the claim was still not processed. Then again she was told she must go back the next which was going to be a Thursday (11 Oct. 2018 two days before the Funeral). On Thursday she went and she stayed there for hours without any resolution until she decided to go home with no hope as to where she will get the money for funeral preparations, then later that day she received a call that the policy is underwritten by "Sanlam" and Sanlam has advised that they need to do an investigation regarding the claim which will take 21 days. And that was unacceptable as they should have told her about this when she first went for a claim, that way, she should have made means to bury her son while they are busy with their ïnvestigation" so now the funeral was not as successful as she wished it would be. Also, when they called they said the policy is underwritten by Sanlam when on the broucher it says that policy is underwritten by Centriq Life/Guardrisk. So clearly there's something fishy about this policy. On Monday (15 October) they called the undertaker that we used for the burial and every family member asking questions about the death of her son and even asked unnecessary questions which I find as a waste of time, it just seemed as though they don't even believe that this is a legit claim. This is very disappointing and unacceptable because when one takes a funeral policy, they know that they'll get a peace of mind as funeral cover will be helpful for the funeral costs. On that note, I wouldn't recommend anyone to take this policy or to even use Capitec Bank.
105 replies
102 months ago
Mr Price-Bad Service
I ordered online a pair of paints for my son's graduation which took place on the 9th Dec (yesterday). I placed the order on the 1st Dec and paid R34.99 for an express store delivery to be delivered at the store in 2-3 business (because I looked everywhere for those pants but with no luck), when I checked online the status of the delivery kept showing "Shipped" meaning it has not yet been delivered to the store. I called them on Friday the 8th and spoke to a guy named Joshua who advised that he checked with the courier and they advised that my order was delaying and it will only be delivered on Monday the 11th, I told him that they need to do something because I paid that delivery charge because I wanted my order to be delivered on time as I needed it for Saturday. So, I asked to speak to his manager and he placed me on hold for too long then came back saying him and the manager are discussing the matter to see how they can assist me and they will call me back. I waited for their call, till today they haven't called.
315 replies
111 months ago
Not Helpful at all
<p>I paid my DSTV acc. on Monday 6th march and went to the DSTV outlet to check if everything is sorted as I have changed to ExtraView and they confirmed that everthing is in order. When I got home, we have connetion problems on both lines. Called MutliChoice for assistance and we spent R60 on airtime as we kept running out of airtime and had to buy another one all the time and we eve asked them to call us if airtime runs out but they never did. We probably called them 10 times until both lines were fixed. When I got home from work yesterday, the secondary line has the same error message againm, tried to use the Self-Help options but nothing was fixed, and it is still not fixed.</p>
112 replies
113 months ago
Terrible Service.
<p>I went to Ackermans in Bayside Mall for an exchange. The lady that was "assisting" me with an exchange is Amanda. I told her that I wanted to do an exchange and gave her the plastic bag with the goods. She then told me to take out the goods myself whereas she could see that I had a lot of bags with me. I then asked her if she could take the goods out for me and she refused and gave me attitude. I ended up doing it, doing her job. </p>
168 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)