LH
Livingstone Hospital
Unclaimed Business
LH
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Livingstone Hospital
Livingstone Hospital has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Livingstone Hospital across 29 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceM
Monique
1 reviews | Active since Jan 2020
18 Jul 2025, 22:03
Atrocious treatment of elderly and all patients and escorts
My dad passed on 2 weeks ago. One of the nurses were so rude to him. Making him out that he must remember medication with long names. Hell I studied Analytical chemistry back in my first year and I struggled with those long names. He also fell in the bathroom-thanx to a carer taking care of her patient that got him- very close to suing the hospital for this occurance. Livingstone is atrocious. They also gave me the incorrect file at Casualty. So many things that went wrong and made me realize Livingstone has so much improvement to do. It's ridiculous. For a health institution. Do better Livingstone
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Monique
1 reviews | Active since Jan 2020
18 Jul 2025, 22:03
Atrocious treatment of elderly and all patients and escorts
My dad passed on 2 weeks ago. One of the nurses were so rude to him. Making him out that he must remember medication with long names. Hell I studied Analytical chemistry back in my first year and I struggled with those long names. He also fell in the bathroom-thanx to a carer taking care of her patient that got him- very close to suing the hospital for this occurance. Livingstone is atrocious. They also gave me the incorrect file at Casualty. So many things that went wrong and made me realize Livingstone has so much improvement to do. It's ridiculous. For a health institution. Do better Livingstone
0
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Rozlin E
1 reviews | Active since Jan 2020
26 Mar 2025, 12:00
Disgusting excuse for a hospital! Government officials should be FORCED to use these public hopitals! NOT NEGOTIABLE!!!
Livingstone Hospital Port Elizabeth! Absolutely appalling excuse for a hospital! This facility doesn't even deserve a single star—if anything, it should be rated a minus 1000! My experience at Livingston Hospital in Port Elizabeth has been nothing short of a nightmare, and I am utterly disgusted, heartbroken, and furious. I had heard the horror stories about this place, but never in my worst imagination did I think I would be subjected to such gross incompetence and callousness. Upon our arrival on Thursday evening (20.03.25), we were greeted by an eerily empty hospital, with staff supposedly on strike, and a dismal attempt to only treat "Triage Red" patients—those in critical condition. With almost no staff and an abandoned facility, it was baffling how they were even attempting to assess the severity of anyone’s situation. With no other option, we had no choice but to take my uncle home, hoping for the best, until we could get him care elsewhere. We returned today, hoping for some relief—but, of course, things only worsened. We were told there was a 48-hour wait just to see a doctor or nurse because of the backlog caused by the strike. So, what was the point of the strike if it only created more chaos and further crippled the already inadequate staff? The entire situation became even more infuriating when my uncle, writhing in excruciating pain and unable to stand, was left to rely on us to find a wheelchair. The security guard at casualty informed us there was only one wheelchair available, and it was already in use. After scouring the entire hospital, I finally found a wheelchair—hidden behind a doctor’s door. The staff was reluctant to let me take it, but I did it anyway, knowing full well there was no other choice. Once we finally got my uncle into casualty, he was placed in a semi-crowded room, next to a man shackled to his bed—presumably a prisoner—and the security guard tasked with monitoring him was glued to his phone, completely neglecting his duties. Honestly, every single security guard we encountered seemed more focused on their phones than actually doing their jobs. The complete disregard for basic patient care is beyond reprehensible. At first, my mom and I were allowed to stay with my uncle to provide him with water, a blanket, and pain relief as he had not been seen by any medical staff. But as soon as the shift changed, the service took an even further nosedive. The staff, who had already been unhelpful and unfriendly, became downright dismissive and rude. And, as if this wasn’t bad enough, we were told we could no longer stay with my uncle at all. This, despite the fact that my uncle was unable to speak or advocate for himself and had been left in the semi-crowded casualty room for 12 hours without receiving any form of medical attention—this was still the case as I’m writing this at 10:00 p.m. on Saturday night. I am absolutely livid and horrified by the state of our public healthcare system, or rather, the absolute lack of it. What happened here is not just poor service—it is a gross failure of the most basic responsibilities of a healthcare facility. UPDATE 25.03.2025: After enduring this horrific and traumatic experience, my uncle tragically passed away today at 15:15. His death could have been avoided had they acted promptly when he first arrived at their disastrous casualty department! The security guards were too busy glued to their phones to care, and when they did engage, they had the audacity to treat our family members like ********s, refusing us the basic human decency of staying with our dying uncle. My uncle, who was suffering from severe asthma and couldn’t speak for himself, was subjected to cruelty—having us repeatedly chased out and denied the opportunity for our family in America and Cape Town to say their final goodbyes through video calls. The level of inhumanity we witnessed here is beyond anything I can adequately describe. No person, especially a loved one, should ever have to endure this kind of treatment in their final moments. It is unconscionable! I firmly believe that government officials should be forced to endure this level of care themselves, as their salaries are paid by all of us, the taxpayers who are subjected to this disgraceful system. This should never happen again! Our hearts are completely shattered, knowing that this tragic outcome could have been prevented had proper care been provided earlier.
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Rozlin E
1 reviews | Active since Jan 2020
26 Mar 2025, 12:00
Disgusting excuse for a hospital! Government officials should be FORCED to use these public hopitals! NOT NEGOTIABLE!!!
Livingstone Hospital Port Elizabeth! Absolutely appalling excuse for a hospital! This facility doesn't even deserve a single star—if anything, it should be rated a minus 1000! My experience at Livingston Hospital in Port Elizabeth has been nothing short of a nightmare, and I am utterly disgusted, heartbroken, and furious. I had heard the horror stories about this place, but never in my worst imagination did I think I would be subjected to such gross incompetence and callousness. Upon our arrival on Thursday evening (20.03.25), we were greeted by an eerily empty hospital, with staff supposedly on strike, and a dismal attempt to only treat "Triage Red" patients—those in critical condition. With almost no staff and an abandoned facility, it was baffling how they were even attempting to assess the severity of anyone’s situation. With no other option, we had no choice but to take my uncle home, hoping for the best, until we could get him care elsewhere. We returned today, hoping for some relief—but, of course, things only worsened. We were told there was a 48-hour wait just to see a doctor or nurse because of the backlog caused by the strike. So, what was the point of the strike if it only created more chaos and further crippled the already inadequate staff? The entire situation became even more infuriating when my uncle, writhing in excruciating pain and unable to stand, was left to rely on us to find a wheelchair. The security guard at casualty informed us there was only one wheelchair available, and it was already in use. After scouring the entire hospital, I finally found a wheelchair—hidden behind a doctor’s door. The staff was reluctant to let me take it, but I did it anyway, knowing full well there was no other choice. Once we finally got my uncle into casualty, he was placed in a semi-crowded room, next to a man shackled to his bed—presumably a prisoner—and the security guard tasked with monitoring him was glued to his phone, completely neglecting his duties. Honestly, every single security guard we encountered seemed more focused on their phones than actually doing their jobs. The complete disregard for basic patient care is beyond reprehensible. At first, my mom and I were allowed to stay with my uncle to provide him with water, a blanket, and pain relief as he had not been seen by any medical staff. But as soon as the shift changed, the service took an even further nosedive. The staff, who had already been unhelpful and unfriendly, became downright dismissive and rude. And, as if this wasn’t bad enough, we were told we could no longer stay with my uncle at all. This, despite the fact that my uncle was unable to speak or advocate for himself and had been left in the semi-crowded casualty room for 12 hours without receiving any form of medical attention—this was still the case as I’m writing this at 10:00 p.m. on Saturday night. I am absolutely livid and horrified by the state of our public healthcare system, or rather, the absolute lack of it. What happened here is not just poor service—it is a gross failure of the most basic responsibilities of a healthcare facility. UPDATE 25.03.2025: After enduring this horrific and traumatic experience, my uncle tragically passed away today at 15:15. His death could have been avoided had they acted promptly when he first arrived at their disastrous casualty department! The security guards were too busy glued to their phones to care, and when they did engage, they had the audacity to treat our family members like ********s, refusing us the basic human decency of staying with our dying uncle. My uncle, who was suffering from severe asthma and couldn’t speak for himself, was subjected to cruelty—having us repeatedly chased out and denied the opportunity for our family in America and Cape Town to say their final goodbyes through video calls. The level of inhumanity we witnessed here is beyond anything I can adequately describe. No person, especially a loved one, should ever have to endure this kind of treatment in their final moments. It is unconscionable! I firmly believe that government officials should be forced to endure this level of care themselves, as their salaries are paid by all of us, the taxpayers who are subjected to this disgraceful system. This should never happen again! Our hearts are completely shattered, knowing that this tragic outcome could have been prevented had proper care been provided earlier.
0
Replies (0)RE
Rozlin E
1 reviews | Active since Jan 2020
22 Mar 2025, 20:06
Pathetic Excuse for a hospital!
Rating doesn't even deserve ONE Star! Should be minus 1000 rating it is horrific there! I had heard numerous negative reports about Livingston Hospital in Port Elizabeth, but I never anticipated personally experiencing such profound incompetence. I am deeply disturbed, disheartened, and outraged by the blatant neglect and lack of care shown to patients. This entire experience has been nothing short of appalling. Upon our arrival on Thursday evening-20.03.25, we were shocked to find the hospital nearly empty, with staff allegedly on strike and only willing to treat "Triage Red" patients—those in life-threatening conditions. Given the severe shortage of personnel and the nearly deserted facility, it is difficult to understand how they could properly assess who required urgent care. As a result, we had no choice but to take my uncle back home, hoping for the best until we could seek care elsewhere. Today, we returned, hoping there would be staff available, and indeed, there were—but we were informed that due to the backlog from the strike, there was a 48-hour wait to see any doctor or nurse. This begs the question: what was the point of the strike if it only created more pressure and likely reduced the already insufficient *********** staff? The situation only deteriorated further. My uncle, unable to stand due to excruciating pain, had to depend on us to find a wheelchair. The security guard at casualty told us there was only one available, and it was already in use. After searching the entire hospital, I finally located a wheelchair—hidden behind a doctor's door — the staff were hesitant to allow me to take it. Regardless, I took it, knowing there was no other option, and returned it afterward. Once we managed to get him into casualty, he was placed in a semi-crowded room next to a man shackled to his bed, presumably a prisoner, while the security guard assigned to monitor him was glued to his phone, neglecting his duties. In fact, nearly every security guard we encountered seemed more focused on their phones than on carrying out their responsibilities. This level of disregard for basic patient care is utterly disgraceful Initially, my mom and I were allowed to stay with my uncle to provide him with water, a blanket, and a pillow and pain meds as he had still not been seen too. However, when the shift changed, so did the demeanor of the staff. The service, which was already inadequate, deteriorated further as the staff became more unfriendly and unhelpful. It raises the question: why would anyone continue to work in healthcare if they are so unwilling to assist those in need? The most infuriating aspect of this experience was when we were informed that we could no longer stay with my uncle at all. My uncle, who is unable to speak or advocate for himself, was left in a semi-crowded casualty room for a full 12 hours, still not receiving any medical attention. This was the situation up until the time I am writing this letter (10:00 p.m. Saturday night). I am absolutely livid and profoundly disappointed by the state of our public healthcare system—if it can even be called a "system." The level of neglect, indifference, and disrespect demonstrated is completely unacceptable and, frankly, inexcusable. This is not simply poor service; it is a failure of the most basic responsibilities of a healthcare institution.
Helpful (0)
|Replies (0)RE
Rozlin E
1 reviews | Active since Jan 2020
22 Mar 2025, 20:06
Pathetic Excuse for a hospital!
Rating doesn't even deserve ONE Star! Should be minus 1000 rating it is horrific there! I had heard numerous negative reports about Livingston Hospital in Port Elizabeth, but I never anticipated personally experiencing such profound incompetence. I am deeply disturbed, disheartened, and outraged by the blatant neglect and lack of care shown to patients. This entire experience has been nothing short of appalling. Upon our arrival on Thursday evening-20.03.25, we were shocked to find the hospital nearly empty, with staff allegedly on strike and only willing to treat "Triage Red" patients—those in life-threatening conditions. Given the severe shortage of personnel and the nearly deserted facility, it is difficult to understand how they could properly assess who required urgent care. As a result, we had no choice but to take my uncle back home, hoping for the best until we could seek care elsewhere. Today, we returned, hoping there would be staff available, and indeed, there were—but we were informed that due to the backlog from the strike, there was a 48-hour wait to see any doctor or nurse. This begs the question: what was the point of the strike if it only created more pressure and likely reduced the already insufficient *********** staff? The situation only deteriorated further. My uncle, unable to stand due to excruciating pain, had to depend on us to find a wheelchair. The security guard at casualty told us there was only one available, and it was already in use. After searching the entire hospital, I finally located a wheelchair—hidden behind a doctor's door — the staff were hesitant to allow me to take it. Regardless, I took it, knowing there was no other option, and returned it afterward. Once we managed to get him into casualty, he was placed in a semi-crowded room next to a man shackled to his bed, presumably a prisoner, while the security guard assigned to monitor him was glued to his phone, neglecting his duties. In fact, nearly every security guard we encountered seemed more focused on their phones than on carrying out their responsibilities. This level of disregard for basic patient care is utterly disgraceful Initially, my mom and I were allowed to stay with my uncle to provide him with water, a blanket, and a pillow and pain meds as he had still not been seen too. However, when the shift changed, so did the demeanor of the staff. The service, which was already inadequate, deteriorated further as the staff became more unfriendly and unhelpful. It raises the question: why would anyone continue to work in healthcare if they are so unwilling to assist those in need? The most infuriating aspect of this experience was when we were informed that we could no longer stay with my uncle at all. My uncle, who is unable to speak or advocate for himself, was left in a semi-crowded casualty room for a full 12 hours, still not receiving any medical attention. This was the situation up until the time I am writing this letter (10:00 p.m. Saturday night). I am absolutely livid and profoundly disappointed by the state of our public healthcare system—if it can even be called a "system." The level of neglect, indifference, and disrespect demonstrated is completely unacceptable and, frankly, inexcusable. This is not simply poor service; it is a failure of the most basic responsibilities of a healthcare institution.
0
Replies (0)JK
JeanPierre K
1 reviews | Active since Jan 2020
12 Mar 2025, 11:13
Livingstone hospitals staff what a useless bunch
Most *********** clinic ever, they send u for one clinic to anather clinic that send u back to the same clinic, no help to people at all, doctor only sees 15 people per day and if u lucky enough a sister will get off their pgone to listen to u and then tell u its not their job, then u have a rude sister Wendy that doesnt help anyone just shouts at people all the time and not help anyone at all, they get paid these big salaries but they not worth a sent, been trying to get my wife meds for the last 8 months and still no help and then a sister sanna also just as useless, this os our government hospitals its just a waste of time they can just as well fire all the staff and close the doors its not like they help people
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JeanPierre K
1 reviews | Active since Jan 2020
12 Mar 2025, 11:13
Livingstone hospitals staff what a useless bunch
Most *********** clinic ever, they send u for one clinic to anather clinic that send u back to the same clinic, no help to people at all, doctor only sees 15 people per day and if u lucky enough a sister will get off their pgone to listen to u and then tell u its not their job, then u have a rude sister Wendy that doesnt help anyone just shouts at people all the time and not help anyone at all, they get paid these big salaries but they not worth a sent, been trying to get my wife meds for the last 8 months and still no help and then a sister sanna also just as useless, this os our government hospitals its just a waste of time they can just as well fire all the staff and close the doors its not like they help people
0
Replies (0)JS
Jason S
1 reviews | Active since Jan 2020
2 Feb 2025, 12:04
WORST PUBLIC HOSPITAL IN THE EASTERN CAPE
My father had a stroke a few day ago and when we took him there we where stopped at the emergency room enterance and told that they are on strike an will not be accepting him. A day later we managed to get an ambulance to take him there and lo and behold he is allowed in. My mother went there and it's been so long but he still hasn't gone to a ward. They put my father on a bed in POC that was never keen so he was forced to lay there in a vomit and urine soaked bed. When he asks them for water they refuse, when he asks them for a bedpan they refuse and anything he asks help with since he can't do most things himself they just refuse. Everyone else in the POC gets new sheets and gets helped but they just ignore him. When my mother just wanted to help him get dressed they tried to chase her out of the ward but another guy came there and asked to go see someone and they just let them through. When she asked for help for my father to get dressed they said they will only help if my mother pays them R200-00. When he arrived there and finally got into a bed he had a blanket with him which the other nurses took off of him while he was sleeping and gave it to another patient. They also stole his food that was brought for him since nothing was given to him for 2 days. On top of all of this once they are done helping some of the other people they go sit down on they phones for the rest of the time. I'm disgusted and appalled by the treatment of the nurses at Livingston hospital POC and if he doesn't get better treatment when he gets into a ward tomorrow i will not only be launching a formal complaint but will also be taking legal action with all the evidence I've gathered. I would like to advise anyone that is sick or injured that if you have another option to use it rather than this pathetic excuse for a hospital
Helpful (0)
|Replies (0)JS
Jason S
1 reviews | Active since Jan 2020
2 Feb 2025, 12:04
WORST PUBLIC HOSPITAL IN THE EASTERN CAPE
My father had a stroke a few day ago and when we took him there we where stopped at the emergency room enterance and told that they are on strike an will not be accepting him. A day later we managed to get an ambulance to take him there and lo and behold he is allowed in. My mother went there and it's been so long but he still hasn't gone to a ward. They put my father on a bed in POC that was never keen so he was forced to lay there in a vomit and urine soaked bed. When he asks them for water they refuse, when he asks them for a bedpan they refuse and anything he asks help with since he can't do most things himself they just refuse. Everyone else in the POC gets new sheets and gets helped but they just ignore him. When my mother just wanted to help him get dressed they tried to chase her out of the ward but another guy came there and asked to go see someone and they just let them through. When she asked for help for my father to get dressed they said they will only help if my mother pays them R200-00. When he arrived there and finally got into a bed he had a blanket with him which the other nurses took off of him while he was sleeping and gave it to another patient. They also stole his food that was brought for him since nothing was given to him for 2 days. On top of all of this once they are done helping some of the other people they go sit down on they phones for the rest of the time. I'm disgusted and appalled by the treatment of the nurses at Livingston hospital POC and if he doesn't get better treatment when he gets into a ward tomorrow i will not only be launching a formal complaint but will also be taking legal action with all the evidence I've gathered. I would like to advise anyone that is sick or injured that if you have another option to use it rather than this pathetic excuse for a hospital
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Replies (0)AJ
CV
Christa V
1 reviews | Active since Jan 2020
4 Jul 2024, 08:09
Very bad service
What an awfull experience I received at Livingston hospital. I was rushed through from Kareedow after I broke my leg so bad that the bone went through my flesh. I was admitted and were sqaushed into a 2 bed ward to wait for a bed. After 2 days I was moved to ward 4B. I my god what an awfull thing I had to go through. The nurses day and nightshift are only there to receive a sallary. No feeling for any patient. Morning staff comes around with your meds at 9:30-10. Then u dont see any nurse again till nightshift. No roundsare being made. The patients rely on each other for help. Nightshift decides only at 22:30 to bring you your pain meds etc for the night ahead. I at 1 stage hat the physio with me and after that I could not get my leg back on the bed. Eventually the sister came with meds where I asked her to please help me put my leg back on the bed, where she told me straight to my face that she cant help me. Another patient came to assist me. They have absolutely NO compassion for any patient in the ward
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Christa V
1 reviews | Active since Jan 2020
4 Jul 2024, 08:09
Very bad service
What an awfull experience I received at Livingston hospital. I was rushed through from Kareedow after I broke my leg so bad that the bone went through my flesh. I was admitted and were sqaushed into a 2 bed ward to wait for a bed. After 2 days I was moved to ward 4B. I my god what an awfull thing I had to go through. The nurses day and nightshift are only there to receive a sallary. No feeling for any patient. Morning staff comes around with your meds at 9:30-10. Then u dont see any nurse again till nightshift. No roundsare being made. The patients rely on each other for help. Nightshift decides only at 22:30 to bring you your pain meds etc for the night ahead. I at 1 stage hat the physio with me and after that I could not get my leg back on the bed. Eventually the sister came with meds where I asked her to please help me put my leg back on the bed, where she told me straight to my face that she cant help me. Another patient came to assist me. They have absolutely NO compassion for any patient in the ward
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Lyal C
1 reviews | Active since Jan 2020
27 Apr 2024, 19:45
Livingstone Hospital is Hell
This Hospital is the worst place I've ever seen in my life my mother had a stroke and is lying here for 24 hours looks like it's a blacks hospital no regards for another ethnic group. My Mother asked them to put on a nappie they told her they do not have nappies. she been lying in a wet bed for 6 hours. I drove all the way home to get nappies for her just to be told by the security that there are plenty of nappies. I asked the nurses to assist the argue amongst themselves who is going to put it on i told them if it's a problem I'll do it myself they told me to relax it's there problem now. this Its 21:33 Saturday the 27/04/2024 and still no assistance. I don't understand do these people get employed because they accually have a passion or regard for human life or is it just a pay check. I hope or pray to God I don't have to come back to Livingstone Hospital in Port Elizabeth where Coloured People get stereotyped to be Gangsters and get treated as trash I will get my parents a medical aid but Livingstone Hospital Never Again I hope this can find someone who has compassion to understand and these nurses should understand at livingston hospital that if it wasn't for the paitants they would not have job
Helpful (0)
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Lyal C
1 reviews | Active since Jan 2020
27 Apr 2024, 19:45
Livingstone Hospital is Hell
This Hospital is the worst place I've ever seen in my life my mother had a stroke and is lying here for 24 hours looks like it's a blacks hospital no regards for another ethnic group. My Mother asked them to put on a nappie they told her they do not have nappies. she been lying in a wet bed for 6 hours. I drove all the way home to get nappies for her just to be told by the security that there are plenty of nappies. I asked the nurses to assist the argue amongst themselves who is going to put it on i told them if it's a problem I'll do it myself they told me to relax it's there problem now. this Its 21:33 Saturday the 27/04/2024 and still no assistance. I don't understand do these people get employed because they accually have a passion or regard for human life or is it just a pay check. I hope or pray to God I don't have to come back to Livingstone Hospital in Port Elizabeth where Coloured People get stereotyped to be Gangsters and get treated as trash I will get my parents a medical aid but Livingstone Hospital Never Again I hope this can find someone who has compassion to understand and these nurses should understand at livingston hospital that if it wasn't for the paitants they would not have job
0
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