LB
Lucky Bread Company
Claimed Business
LB
Lucky Bread Company
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Lucky Bread Company
Lucky Bread Company has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Lucky Bread Company across 10 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGB
NN
N N
1 reviews | Active since Jan 2020
28 Aug 2025, 08:35
The Tuks - UP Piazza outlet
The Tuks - UP Piazza outlet Hello, My daughter just relayed a story of such disrespect from one of your ladies at the counter. Unfortunately there were two and she didn't get the name, of the two that were there at 10h10 this morning(28 August 2025), she is the taller one with eyeliner. The story is firstly she was speaking fast and she asked to have some options repeated which ticked the server off, then at the end she says she will choose for her which my daughter refused saying she is still thinking, this lady then goes on to say "cos clearly you don't know these breads, I will choose a nice one for you", my daughter refuses and they have back and forth and she decided to not even buy from your establishment. People can have opinions whether you think a person knows doesn't know, neither here nor there, she must treat customers with respect, answer questions politely and an exchange can be made. The rush was also uncalled for as there were literally no other customers. I didn't want to traumatize her by asking her to go get her name but I am infuriated. and Apparently there's been complaints about this lady. Use it don't use it guys but I'm put off and I am not the only one.
Helpful (0)
|Replies (0)NN
N N
1 reviews | Active since Jan 2020
28 Aug 2025, 08:35
The Tuks - UP Piazza outlet
The Tuks - UP Piazza outlet Hello, My daughter just relayed a story of such disrespect from one of your ladies at the counter. Unfortunately there were two and she didn't get the name, of the two that were there at 10h10 this morning(28 August 2025), she is the taller one with eyeliner. The story is firstly she was speaking fast and she asked to have some options repeated which ticked the server off, then at the end she says she will choose for her which my daughter refused saying she is still thinking, this lady then goes on to say "cos clearly you don't know these breads, I will choose a nice one for you", my daughter refuses and they have back and forth and she decided to not even buy from your establishment. People can have opinions whether you think a person knows doesn't know, neither here nor there, she must treat customers with respect, answer questions politely and an exchange can be made. The rush was also uncalled for as there were literally no other customers. I didn't want to traumatize her by asking her to go get her name but I am infuriated. and Apparently there's been complaints about this lady. Use it don't use it guys but I'm put off and I am not the only one.
0
Replies (0)MK
Monica K
1 reviews | Active since Jan 2020
23 Jan 2024, 11:39
No Food and No money
Order via Uber Eats from the lucky bread company centurion food. They phone me and said they do not have quiche (my order) in stock. I ask them to cancel the order as I do not want pies. They cancel my order but took the money as they "ALREADY STARTED WITH THE ORDER". After I phoned them the rude lady told me it is not there problem I should contact Uber eats.
Helpful (0)
|Replies (0)MK
Monica K
1 reviews | Active since Jan 2020
23 Jan 2024, 11:39
No Food and No money
Order via Uber Eats from the lucky bread company centurion food. They phone me and said they do not have quiche (my order) in stock. I ask them to cancel the order as I do not want pies. They cancel my order but took the money as they "ALREADY STARTED WITH THE ORDER". After I phoned them the rude lady told me it is not there problem I should contact Uber eats.
0
Replies (0)NS
Nokuthula S
1 reviews | Active since Jan 2020
29 Sept 2019, 20:15
Customer Service
Great customer service you guys have, one just gets to feel at home... and i love your breakfast.
Helpful (0)
|Replies (0)NS
Nokuthula S
1 reviews | Active since Jan 2020
29 Sept 2019, 20:15
Customer Service
Great customer service you guys have, one just gets to feel at home... and i love your breakfast.
0
Replies (0)KJ
Kavita J
1 reviews | Active since Jan 2020
9 Jan 2019, 19:12
Favorite restaurant @ Mall of Africa
Awesome restaurant, tasty food, waitrons are always friendly and chatty. Best place to eat in Mall of Africa. It's the only place in that mall where the staff have such a great attitude. Love the environmentally friendly approach: recyclable paper straws and take away packaging.
Helpful (0)
|Replies (0)KJ
Kavita J
1 reviews | Active since Jan 2020
9 Jan 2019, 19:12
Favorite restaurant @ Mall of Africa
Awesome restaurant, tasty food, waitrons are always friendly and chatty. Best place to eat in Mall of Africa. It's the only place in that mall where the staff have such a great attitude. Love the environmentally friendly approach: recyclable paper straws and take away packaging.
0
Replies (0)LP
Lush P
1 reviews | Active since Jan 2020
18 Nov 2017, 13:22
Best Vibe
When ever I am around any of the Lucky Bread, they just make my day. The atmosphere is always so friendly. They just make you Happy and to add to this the food and the coffee is amazing. They make you fall in Love with Food. Definitely a must try . And don`t miss out on there Catering eats great for any event. Don`t miss out. go Now ...
Helpful (0)
|Replies (0)LP
Lush P
1 reviews | Active since Jan 2020
18 Nov 2017, 13:22
Best Vibe
When ever I am around any of the Lucky Bread, they just make my day. The atmosphere is always so friendly. They just make you Happy and to add to this the food and the coffee is amazing. They make you fall in Love with Food. Definitely a must try . And don`t miss out on there Catering eats great for any event. Don`t miss out. go Now ...
0
Replies (0)HR
Helena R
1 reviews | Active since Jan 2020
12 Sept 2017, 09:28
The proof is in the pudding
The mark of a great business who wants to protect its reputation is how they deal with feedback when something goes wrong with an order. I recently ordered a dessert for a very special occasion from LBC (something I had ordered in the past). When it was not 100% what I had expected, I informed Maryna of this and she not only arranged for a full refund, but also for a replacement. My confidence has been restored and I will keep recommending this exceptional catering company.
Helpful (0)
|Replies (0)HR
Helena R
1 reviews | Active since Jan 2020
12 Sept 2017, 09:28
The proof is in the pudding
The mark of a great business who wants to protect its reputation is how they deal with feedback when something goes wrong with an order. I recently ordered a dessert for a very special occasion from LBC (something I had ordered in the past). When it was not 100% what I had expected, I informed Maryna of this and she not only arranged for a full refund, but also for a replacement. My confidence has been restored and I will keep recommending this exceptional catering company.
0
Replies (0)