Luminara Pure

I am writing this just to say that this business Luminara Pure stinks and are really not up to standard. I have placed an order and it was confirmed on the 25 October 2025. The order was paid fully. My order arrived in South-Africa on the 13 November 2025 You said in an email it will take some time to get cleared at customs, but now on the 28 December 2025 I did not received my order. I paid "Priority Processing & Shipping Protection – Get It Faster & Safer!" and this is not faster nor safe what a joke, it seems to me that this is a BIG ****.