LA
Luxoria aesthetic Sandton
Unclaimed Business
LA
Luxoria aesthetic Sandton
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Luxoria aesthetic Sandton
Luxoria aesthetic Sandton has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Luxoria aesthetic Sandton across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNN
Noxolo N
1 reviews | Active since Jan 2020
18 Feb 2026, 07:21
Don’t go for micro needling
Writing this review makes me sad because I actually like Luxoria. I’ve had a great experience with them the past 2 years until yesterday. I went for micro needling and it was the worst experience. The whole point of micro needling is for needles to touch your face in order to fight dark spots. The needles didn’t touch me at all, I kept telling the the******. A day later, my face looks exactly the same, no discomfort, no redness. Their explanation is that the the****** that did my face is their best so they can’t help me. I requested contact with management and was told that’s not possible. Don’t waste your money. I threw away my money.
Helpful (0)
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Noxolo N
1 reviews | Active since Jan 2020
18 Feb 2026, 07:21
Don’t go for micro needling
Writing this review makes me sad because I actually like Luxoria. I’ve had a great experience with them the past 2 years until yesterday. I went for micro needling and it was the worst experience. The whole point of micro needling is for needles to touch your face in order to fight dark spots. The needles didn’t touch me at all, I kept telling the the******. A day later, my face looks exactly the same, no discomfort, no redness. Their explanation is that the the****** that did my face is their best so they can’t help me. I requested contact with management and was told that’s not possible. Don’t waste your money. I threw away my money.
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Replies (0)vC
SM
Sibongile M
1 reviews | Active since Jan 2020
3 Feb 2025, 05:11
Work on customer service
Poor customer service and regard for customer satisfaction, i made an appoint on their whatsapp and was given a time, upon early arrival i was then told that the lady who managed the whatsapp account was new and still training, reason being that the time she gave me was 17:30 no indication if that is closing time or when my appointment would start seeing as though i was only doing a wax under normal circumstances takes less than 15min ... instead they spent the exaft same 15 min trying to tell me that i need to make another booking they are closing at 17:30 i had already arrived there 17:00. The manager incharge of the shift could not even sympathise that i had to use money to come there only to be shown the door. I'll never go or recommend Luxoria Sandton.
Helpful (0)
|Replies (0)SM
Sibongile M
1 reviews | Active since Jan 2020
3 Feb 2025, 05:11
Work on customer service
Poor customer service and regard for customer satisfaction, i made an appoint on their whatsapp and was given a time, upon early arrival i was then told that the lady who managed the whatsapp account was new and still training, reason being that the time she gave me was 17:30 no indication if that is closing time or when my appointment would start seeing as though i was only doing a wax under normal circumstances takes less than 15min ... instead they spent the exaft same 15 min trying to tell me that i need to make another booking they are closing at 17:30 i had already arrived there 17:00. The manager incharge of the shift could not even sympathise that i had to use money to come there only to be shown the door. I'll never go or recommend Luxoria Sandton.
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Replies (0)LZ
Luyanda Z
1 reviews | Active since Jan 2020
22 Aug 2024, 15:57
Very bad. Don’t go there
I am very disappointed with @luxoria.aesthetics.sandton . I went there for the couples treatment today, which consisted of 60min full body massage, derma-planning and glycine acid peel. I was 15 minutes late cos I got lost and I called them to let them know prior and they said it’s fine, as long as I’m not more than 30 minutes late. But when I got there, they cancelled half of my treatment, meaning I only got a massage and no Derma planning and facial and I was still expected to pay the full price. There was no contract signed or any communication made to me to say that if I’m 15 mins late, half my treatment will be cancelled, the only thing that the receptionist said was not to be more then 30 mins late. That is very disheartening. I honestly wouldn’t recommend them. Rather save your money and go elsewhere, rather pay for a quality service then waste your money here.
Helpful (0)
|Replies (0)LZ
Luyanda Z
1 reviews | Active since Jan 2020
22 Aug 2024, 15:57
Very bad. Don’t go there
I am very disappointed with @luxoria.aesthetics.sandton . I went there for the couples treatment today, which consisted of 60min full body massage, derma-planning and glycine acid peel. I was 15 minutes late cos I got lost and I called them to let them know prior and they said it’s fine, as long as I’m not more than 30 minutes late. But when I got there, they cancelled half of my treatment, meaning I only got a massage and no Derma planning and facial and I was still expected to pay the full price. There was no contract signed or any communication made to me to say that if I’m 15 mins late, half my treatment will be cancelled, the only thing that the receptionist said was not to be more then 30 mins late. That is very disheartening. I honestly wouldn’t recommend them. Rather save your money and go elsewhere, rather pay for a quality service then waste your money here.
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Replies (0)