Very bad. Don’t go there

I am very disappointed with @luxoria.aesthetics.sandton . I went there for the couples treatment today, which consisted of 60min full body massage, derma-planning and glycine acid peel. I was 15 minutes late cos I got lost and I called them to let them know prior and they said it’s fine, as long as I’m not more than 30 minutes late. But when I got there, they cancelled half of my treatment, meaning I only got a massage and no Derma planning and facial and I was still expected to pay the full price. There was no contract signed or any communication made to me to say that if I’m 15 mins late, half my treatment will be cancelled, the only thing that the receptionist said was not to be more then 30 mins late. That is very disheartening. I honestly wouldn’t recommend them. Rather save your money and go elsewhere, rather pay for a quality service then waste your money here.