L
Lycamobile
Unclaimed Business
L
Lycamobile
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Lycamobile
Lycamobile has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Lycamobile across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceaJ
andrew J
1 reviews | Active since Jan 2020
6 Mar 2026, 08:43
They will NEVER cancel the service, they keep billing.
I signed for their "cancel anytime" offer - while I was in the UK for 2 months. I've left the uk now, but they still keep billing me, and they reply to 1 in 4 emails, with "please confirm cancellation" then ignore the confirmation. start again.
Helpful (0)
|Replies (0)aJ
andrew J
1 reviews | Active since Jan 2020
6 Mar 2026, 08:43
They will NEVER cancel the service, they keep billing.
I signed for their "cancel anytime" offer - while I was in the UK for 2 months. I've left the uk now, but they still keep billing me, and they reply to 1 in 4 emails, with "please confirm cancellation" then ignore the confirmation. start again.
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Replies (0)KB
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Ali C
1 reviews | Active since Jan 2020
26 Feb 2020, 22:19
My new favourite network!
I switched to lycamobile a month ago and I'm so happy to have great signal wherever I go. Most affordable data prices in SA, I love the free minutes. Easy to manage and top up with the app and super convenient.
Helpful (0)
|Replies (0)AC
Ali C
1 reviews | Active since Jan 2020
26 Feb 2020, 22:19
My new favourite network!
I switched to lycamobile a month ago and I'm so happy to have great signal wherever I go. Most affordable data prices in SA, I love the free minutes. Easy to manage and top up with the app and super convenient.
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Replies (0)MS
Monwabisi S
1 reviews | Active since Jan 2020
11 Nov 2019, 12:45
Lycamobile scam
No business ethics what so ever they are operating a scam. I bought a price plan for R29 national plan which they said if with give me 30 minutes 1,2GBP and 300 sms But I got 30minutes 300mbps 300 sms that is a scam fraud. And all these price plan are still visible even on there website. To show that where can you choose I even took a screen shot today. Unfortunately there isn't an option for attachment here. I wanted to attach the screen. My lycamobile number is 065 420 7566 I still want the value I was promised on the website.
Helpful (0)
|Replies (0)MS
Monwabisi S
1 reviews | Active since Jan 2020
11 Nov 2019, 12:45
Lycamobile scam
No business ethics what so ever they are operating a scam. I bought a price plan for R29 national plan which they said if with give me 30 minutes 1,2GBP and 300 sms But I got 30minutes 300mbps 300 sms that is a scam fraud. And all these price plan are still visible even on there website. To show that where can you choose I even took a screen shot today. Unfortunately there isn't an option for attachment here. I wanted to attach the screen. My lycamobile number is 065 420 7566 I still want the value I was promised on the website.
0
Replies (0)AS
Absolom S
1 reviews | Active since Jan 2020
11 Nov 2019, 11:37
Poor custoner service, noncompliance and iutright dishonesty by an Internet Service Provider called Lycamobile
Lycamobile is an unethical business because (1) the prices on the same information on their pamphlets, that from their agents both in their call centre and those selling their products and those accessed on the mobile phone line all differ from the price a customer is charged after effecting payment; (2) they make promises verbally and in writing which they do not honour; (3) they do not abide with ICASA ruling on data alleging that the ruling is not profitable to Lycamobile
Helpful (0)
|Replies (0)AS
Absolom S
1 reviews | Active since Jan 2020
11 Nov 2019, 11:37
Poor custoner service, noncompliance and iutright dishonesty by an Internet Service Provider called Lycamobile
Lycamobile is an unethical business because (1) the prices on the same information on their pamphlets, that from their agents both in their call centre and those selling their products and those accessed on the mobile phone line all differ from the price a customer is charged after effecting payment; (2) they make promises verbally and in writing which they do not honour; (3) they do not abide with ICASA ruling on data alleging that the ruling is not profitable to Lycamobile
0
Replies (0)EL
Ethan L
1 reviews | Active since Jan 2020
13 Sept 2019, 16:30
lycamobile
brilliant service got the simcard as soon as i put it in my phone it was connected to the network and work perfectly. only problem i have is that i cant keep my vodacom number but spoke to customer care and they are in the proses to be able to do sim porting and as soon as its available i will receive a sms
Helpful (0)
|Replies (0)EL
Ethan L
1 reviews | Active since Jan 2020
13 Sept 2019, 16:30
lycamobile
brilliant service got the simcard as soon as i put it in my phone it was connected to the network and work perfectly. only problem i have is that i cant keep my vodacom number but spoke to customer care and they are in the proses to be able to do sim porting and as soon as its available i will receive a sms
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
2 Sept 2018, 06:24
Worst mobile network ever!!
THE WORST SERVICE EVER!! Do not join this mobile networ****!!! The staff is utterly incompetent and not willing to help!! Do not buy from them!!! We bought a SIM card more than a week ago and paid more than 50 euro! The service is still not active. All we know is that something is wrong with our documents, we have made multiple calls, emails and now at the point where we give up!!! I request a full refund!! I will also be laying a full complaint and will leave multiple bad review. The service has been shocking! I want my money back!! Today!! Get this sorted!!!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
2 Sept 2018, 06:24
Worst mobile network ever!!
THE WORST SERVICE EVER!! Do not join this mobile networ****!!! The staff is utterly incompetent and not willing to help!! Do not buy from them!!! We bought a SIM card more than a week ago and paid more than 50 euro! The service is still not active. All we know is that something is wrong with our documents, we have made multiple calls, emails and now at the point where we give up!!! I request a full refund!! I will also be laying a full complaint and will leave multiple bad review. The service has been shocking! I want my money back!! Today!! Get this sorted!!!
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Replies (0)