CAR MAGAZINE SUBSCRIPTION PROBLEMS

I have been a subscriber to CAR magazine since 1976. I never had any delivery problems up to late 2021. I suspect Ramsay Media was taken over by Highbury media and/or Habari media in the last year. Distribution is done by Arena Africa. My last subscription renewal was on 1 August 2021 for two years. Delivery problems started in Nov 2021 and persists up to today. Almost every month I have to send various e mails to André de Klerk (deklerka@arena.africa) , Gadija Orrie (gadija.orrie@hsm.co.za) and Shameema Jacobs (shameema.jacobs@habarimedia.com) in order to get my magazine delivered. They have many excuses e.g. confusion with the couriers; mix up on their side and they even told me that my subscription has lapsed. This was because my two year subscription was loaded on their system as a one year subscription. They have still not corrected this error! I even sent e mails to the editor ( Damian Adams)and Marketing manager (Chanel Martin) of CAR magazine and I phoned Martins, but her secretary said she was not available and that she would phone back. As expected she never phoned back neither did she or Adams respond to my e mails. Habari media/Highbury media/ Ramsay media/ Arena Africa are the most incompetent, arrogant, useless companies that I have ever dealt with and I will not recommend subscription to any newspapers or magazines that they publish. When my subscription expires I will not renew after being a loyal reader for more than 40 years.