M
Magsathome
Claimed Business
M
Magsathome
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Entertainment & Gaming
#13NPS Score
0Unlikely
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHW
Helen W
1 reviews | Active since Jan 2020
14 Feb 2023, 10:59
non delivery after full payment
Cc: Sibabalwe Duda; 'Nitasha Reddy'; helen@mweb.co.za; 'Queries' Subject: NO SERVICE:, VERY DISSAPOINTED... URGENT...NON DELVERY HELEN WILLIAMS... Good Day All, Trust you are well. After dealing with the Query department, Original Sales person SIBU. Media Support Person NITASHA REDDY and the subscriptions manageress NAA-IELAH ADAMS sadly….STILL HAVE NOT HAD DELIVERY. Please let me know if this subscription is going too be honoured . Would you prefer to re-imburse me the FULL subscription I paid for in good faith, as this non delivery is not acceptable. Even worse is your NON EXSISTANT after sales service when there is a problem. I will be stating a complaint with HELLO PETER therefore no one else can be given such bad service. Just for your information the next issue is supposed to be delivered in the next 3 days…I seem to think you will be sending the 2 magazines together to save on your couriers. This is not bad service… This is NO service Regards Helen From: Helen Williams <helen@mweb.co.za> Sent: 09 February 2023 01:07 PM To: 'Subscriptions' <subscriptions@habarimedia.com> Cc: 'Sibabalwe Duda' <sibabalwe.duda@hsm.co.za>; 'Nitasha Reddy' <Nitasha@mediasupport.co.za>; 'Queries' <queries@mediasupport.co.za> Subject: URGENT...NON DELVERY HELEN WILLIAMS... Good Day All, Please could my let me know what you have organised to deliver this Magazine. No communication since yesterday. This is not acceptable. Warm Regards Helen
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Helen W
1 reviews | Active since Jan 2020
14 Feb 2023, 10:59
non delivery after full payment
Cc: Sibabalwe Duda; 'Nitasha Reddy'; helen@mweb.co.za; 'Queries' Subject: NO SERVICE:, VERY DISSAPOINTED... URGENT...NON DELVERY HELEN WILLIAMS... Good Day All, Trust you are well. After dealing with the Query department, Original Sales person SIBU. Media Support Person NITASHA REDDY and the subscriptions manageress NAA-IELAH ADAMS sadly….STILL HAVE NOT HAD DELIVERY. Please let me know if this subscription is going too be honoured . Would you prefer to re-imburse me the FULL subscription I paid for in good faith, as this non delivery is not acceptable. Even worse is your NON EXSISTANT after sales service when there is a problem. I will be stating a complaint with HELLO PETER therefore no one else can be given such bad service. Just for your information the next issue is supposed to be delivered in the next 3 days…I seem to think you will be sending the 2 magazines together to save on your couriers. This is not bad service… This is NO service Regards Helen From: Helen Williams <helen@mweb.co.za> Sent: 09 February 2023 01:07 PM To: 'Subscriptions' <subscriptions@habarimedia.com> Cc: 'Sibabalwe Duda' <sibabalwe.duda@hsm.co.za>; 'Nitasha Reddy' <Nitasha@mediasupport.co.za>; 'Queries' <queries@mediasupport.co.za> Subject: URGENT...NON DELVERY HELEN WILLIAMS... Good Day All, Please could my let me know what you have organised to deliver this Magazine. No communication since yesterday. This is not acceptable. Warm Regards Helen
0
Replies (0)WC
Wally C
1 reviews | Active since Jan 2020
29 Nov 2022, 11:08
CAR MAGAZINE SUBSCRIPTION PROBLEMS
I have been a subscriber to CAR magazine since 1976. I never had any delivery problems up to late 2021. I suspect Ramsay Media was taken over by Highbury media and/or Habari media in the last year. Distribution is done by Arena Africa. My last subscription renewal was on 1 August 2021 for two years. Delivery problems started in Nov 2021 and persists up to today. Almost every month I have to send various e mails to André de Klerk (deklerka@arena.africa) , Gadija Orrie (gadija.orrie@hsm.co.za) and Shameema Jacobs (shameema.jacobs@habarimedia.com) in order to get my magazine delivered. They have many excuses e.g. confusion with the couriers; mix up on their side and they even told me that my subscription has lapsed. This was because my two year subscription was loaded on their system as a one year subscription. They have still not corrected this error! I even sent e mails to the editor ( Damian Adams)and Marketing manager (Chanel Martin) of CAR magazine and I phoned Martins, but her secretary said she was not available and that she would phone back. As expected she never phoned back neither did she or Adams respond to my e mails. Habari media/Highbury media/ Ramsay media/ Arena Africa are the most incompetent, arrogant, useless companies that I have ever dealt with and I will not recommend subscription to any newspapers or magazines that they publish. When my subscription expires I will not renew after being a loyal reader for more than 40 years.
Helpful (0)
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Wally C
1 reviews | Active since Jan 2020
29 Nov 2022, 11:08
CAR MAGAZINE SUBSCRIPTION PROBLEMS
I have been a subscriber to CAR magazine since 1976. I never had any delivery problems up to late 2021. I suspect Ramsay Media was taken over by Highbury media and/or Habari media in the last year. Distribution is done by Arena Africa. My last subscription renewal was on 1 August 2021 for two years. Delivery problems started in Nov 2021 and persists up to today. Almost every month I have to send various e mails to André de Klerk (deklerka@arena.africa) , Gadija Orrie (gadija.orrie@hsm.co.za) and Shameema Jacobs (shameema.jacobs@habarimedia.com) in order to get my magazine delivered. They have many excuses e.g. confusion with the couriers; mix up on their side and they even told me that my subscription has lapsed. This was because my two year subscription was loaded on their system as a one year subscription. They have still not corrected this error! I even sent e mails to the editor ( Damian Adams)and Marketing manager (Chanel Martin) of CAR magazine and I phoned Martins, but her secretary said she was not available and that she would phone back. As expected she never phoned back neither did she or Adams respond to my e mails. Habari media/Highbury media/ Ramsay media/ Arena Africa are the most incompetent, arrogant, useless companies that I have ever dealt with and I will not recommend subscription to any newspapers or magazines that they publish. When my subscription expires I will not renew after being a loyal reader for more than 40 years.
0
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Helen W
1 reviews | Active since Jan 2020
20 Jan 2022, 06:08
Ramsaymedia
Good Day, I am having a problem with Ramsaymedia... non service. I bought a "Getaway Magazine" subscription for a friends birthday as a gift lasting the year. I took this out the14th of September2022 When I paid for the subscription I was told the magazine would be delivered between the 10th and the 12th of every month. I had made numerous phone calls to the consultants each month as the delivery had not been done. The magazine has not been delivered again this month. I have already made 6 calls to enquire about the delivery. The magazine is already in the shops. This is not bad service, this is no service War Regards Helen
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Helen W
1 reviews | Active since Jan 2020
20 Jan 2022, 06:08
Ramsaymedia
Good Day, I am having a problem with Ramsaymedia... non service. I bought a "Getaway Magazine" subscription for a friends birthday as a gift lasting the year. I took this out the14th of September2022 When I paid for the subscription I was told the magazine would be delivered between the 10th and the 12th of every month. I had made numerous phone calls to the consultants each month as the delivery had not been done. The magazine has not been delivered again this month. I have already made 6 calls to enquire about the delivery. The magazine is already in the shops. This is not bad service, this is no service War Regards Helen
0
Replies (0)HW
Helen W
1 reviews | Active since Jan 2020
20 Jan 2022, 05:43
Ramsaymedia
I purchased a subscription of The Getaway magazine as a gift to last 12months Whilst doing this I was assured it would be delivered between the 10th and 12th every month...has not been happening. This month I have already made 5 calls , still non delivery
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Helen W
1 reviews | Active since Jan 2020
20 Jan 2022, 05:43
Ramsaymedia
I purchased a subscription of The Getaway magazine as a gift to last 12months Whilst doing this I was assured it would be delivered between the 10th and 12th every month...has not been happening. This month I have already made 5 calls , still non delivery
0
Replies (0)DJ
David J
1 reviews | Active since Jan 2020
6 May 2021, 14:16
Magsathome / Ramsay Media
In the months just before lockdown (Dec 2019 - Feb 2020) I renewed / subscribed to three titles and gifted another. During lockdown one subscription was terminated by Ramsay Media, the others just haven't been delivered. I have sent e-mails and tried to make contact but have nothing to show for my money.
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David J
1 reviews | Active since Jan 2020
6 May 2021, 14:16
Magsathome / Ramsay Media
In the months just before lockdown (Dec 2019 - Feb 2020) I renewed / subscribed to three titles and gifted another. During lockdown one subscription was terminated by Ramsay Media, the others just haven't been delivered. I have sent e-mails and tried to make contact but have nothing to show for my money.
0
Replies (0)PV
Pieter V
1 reviews | Active since Jan 2020
31 Oct 2020, 17:34
Bad Service
Digitally subscribed to Popular Mechanics. This company is no longer reachable at their web address. I renewed my digital subscription in March 2020, but have not received a single copy on this subscription.
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Rajesh S
1 reviews | Active since Jan 2020
28 Oct 2020, 06:09
Car Magazine - Non Delivery
I am a subscriber to Car Magazine. Since lockdown the magazines are not being delivered and i am having to purchase the magazine at the shops. There is no response when contacted through the website. I've requested that my subscription be cancelled but no response. The service from the company is disgusting and amounts to theft, which i will be reporting to the relevant authorities.
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Rajesh S
1 reviews | Active since Jan 2020
28 Oct 2020, 06:09
Car Magazine - Non Delivery
I am a subscriber to Car Magazine. Since lockdown the magazines are not being delivered and i am having to purchase the magazine at the shops. There is no response when contacted through the website. I've requested that my subscription be cancelled but no response. The service from the company is disgusting and amounts to theft, which i will be reporting to the relevant authorities.
0
Replies (0)TK
Tom K
1 reviews | Active since Jan 2020
18 Jul 2020, 09:31
Company Closes Down Owing money
Used this company for magazine distribution whereby one had to pay in advance for 6 months or a year for a subscription. Suddenly the company closed down without warning still owing me and I am sure other subscribers. Tried to contact them but all one gets is the message we are closed. Anybody else out there with the same problem.
Helpful (0)
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Tom K
1 reviews | Active since Jan 2020
18 Jul 2020, 09:31
Company Closes Down Owing money
Used this company for magazine distribution whereby one had to pay in advance for 6 months or a year for a subscription. Suddenly the company closed down without warning still owing me and I am sure other subscribers. Tried to contact them but all one gets is the message we are closed. Anybody else out there with the same problem.
0
Replies (0)