HW
Helen W
Active since Jul 2013
10
Reviews
0
Industries
Reviews
10 reviews4 months ago
TAKE A LOT / SHUMATA ONLINE STORE
I ordered an HP Smart Tank Printer from TAKEALOT and collected it on the 1st April. it was supp**** by SHUMATA ONLINE STORE through TAKEALOT. It was sold and accepted by me with a 12 month limited warranty. It started jamming paper randomly and got progressively worse by November 8 months after collecting. At this stage it was paper jamming almost every page. I returned it , in its original box with the manual complete on the 14th November. I was assured it would take approximately 21 days to repair or refund. It is now 33 days after and I have sent numerous e-mails without getting a response as to when I will be receiving the printer back. Is a printer meant to last 8 months? How am I supposed to work with up to now a 33 day turnaround time? I do often buy from TAKEALOT and this is the first time that there is such a big problem with an item, which is I am sure you will agree unacceptable. Who is causing, or what is causing the delay here SHUMATA ONLINE STORE or TAKEALOT? Trust this will be sorted out soonest. Warm regards Helen
0 replies
39 months ago
non delivery after full payment
Cc: Sibabalwe Duda; 'Nitasha Reddy'; helen@mweb.co.za; 'Queries' Subject: NO SERVICE:, VERY DISSAPOINTED... URGENT...NON DELVERY HELEN WILLIAMS... Good Day All, Trust you are well. After dealing with the Query department, Original Sales person SIBU. Media Support Person NITASHA REDDY and the subscriptions manageress NAA-IELAH ADAMS sadly….STILL HAVE NOT HAD DELIVERY. Please let me know if this subscription is going too be honoured . Would you prefer to re-imburse me the FULL subscription I paid for in good faith, as this non delivery is not acceptable. Even worse is your NON EXSISTANT after sales service when there is a problem. I will be stating a complaint with HELLO PETER therefore no one else can be given such bad service. Just for your information the next issue is supposed to be delivered in the next 3 days…I seem to think you will be sending the 2 magazines together to save on your couriers. This is not bad service… This is NO service Regards Helen From: Helen Williams <helen@mweb.co.za> Sent: 09 February 2023 01:07 PM To: 'Subscriptions' <subscriptions@habarimedia.com> Cc: 'Sibabalwe Duda' <sibabalwe.duda@hsm.co.za>; 'Nitasha Reddy' <Nitasha@mediasupport.co.za>; 'Queries' <queries@mediasupport.co.za> Subject: URGENT...NON DELVERY HELEN WILLIAMS... Good Day All, Please could my let me know what you have organised to deliver this Magazine. No communication since yesterday. This is not acceptable. Warm Regards Helen
0 replies
47 months ago
courier delivery netflorist
Netflorist order no: 112687615 Good Day, I received a vase of flowers on my Birthday on the 18th of May. Nobody was there to accept them. The courier company got in contact with my husband and made arrangements to be there in approxiamately 10 min. When my husband got home the vase of flowers were inthe sun on the driveway on the road side. No body had signed for them which I feel is appaling Service delivery from such a well known company.
0 replies
51 months ago
Fantastic service from ordering, tracking and delivering of merchandise
Fantastic service from ordering, tracking and delivering of merchandise. Definitely will purchase again from Dealsdaily.
0 replies
52 months ago
Ramsaymedia
Good Day, I am having a problem with Ramsaymedia... non service. I bought a "Getaway Magazine" subscription for a friends birthday as a gift lasting the year. I took this out the14th of September2022 When I paid for the subscription I was told the magazine would be delivered between the 10th and the 12th of every month. I had made numerous phone calls to the consultants each month as the delivery had not been done. The magazine has not been delivered again this month. I have already made 6 calls to enquire about the delivery. The magazine is already in the shops. This is not bad service, this is no service War Regards Helen
0 replies
52 months ago
Ramsaymedia
I purchased a subscription of The Getaway magazine as a gift to last 12months Whilst doing this I was assured it would be delivered between the 10th and 12th every month...has not been happening. This month I have already made 5 calls , still non delivery
0 replies
70 months ago
Faulty products ,bad after sales service
We had an armed robbery and were told to replace our items that were stole at New World. Outsurance would give us a credit at New World. When we were replacing all the items they were exceptionally helpful. 3 Months down the line the amplifier had a problem and it took 1 month in repairs through New World . 3 Months later the amplifier gave the same problem and went in for repairs on the 12th June and we got back a replacement model the 11th July. They now are only giving us a 3 month guarantee on the new unit. This is just not acceptable.
0 replies
84 months ago
Netflorist - bad service
The letter below was sent to Netflorist to Wendall & Yvonne on the 23rd May 2019. After numerous calls and e-mails I was told I would receive a voucher and a gift hamper. After more phone calls still no voucher and no hamper. As discussed with you Yvonne, this morning I have a complaint. I received a big, beautiful bunch of flowers for my birthday on Saturday 18th May from my Sister in law in Colorado from Net Florist. Unfortunately by Sunday morning all the roses were drooped and on Monday they had to be removed. I put fresh water in with flower food again. It is Thursday today and all I have left are the lilies, 4x carnations , 3x pink sprays and bunches of foliage. I am feeling disappointed as the gift lasted 5 days, as it is mostly dead. Taking in consideration it is winter I would have hoped they would have lasted at least a week. This is very bad service.
0 replies
123 months ago
Not delivering promises made
I ordered a tablet on the 27th of November. On the 5th of January it had still not been delivered. After posting a complaint on Hello [URL Removed] I was assisted by Beryl and I received my tablet on the 8th January which I was so thankful for.<br> Beryl also promised that the admin fee of R99-00 would be credited, which has till today not been done.<br> On the 25th of February I have had R182.68 deducted out of my account with no explanation.<br> Please can someone help.
128 replies
125 months ago
ORDERED A TABLET PROMOTION 6 WEEKS AGO-NOT RECEIVE
I was phoned by a telesales person Treven Ramphal from Mondo Telkom, the 27th of November with a tablet promotion @R 89.00 per month with 1 gig data per month included..<br> An admin fee was agreed upon of R99.00 which was debited from my account on the 4th December 2015.<br> It was agreed upon that I would receive the tablet within 3-5 days.<br> To this day the 5th January 2015 I have not received my tablet.<br> I have been phoning all over to get some clearance here to no avail...<br> Today I got hold of Tristan at the Mondo call centre and he has given me the assurance that I should be getting the tablet soon.<br> This is just not acceptable Business practice as I would have paid for a month and not having had use of the tablet at all.
128 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
7 (70%)