M
malawifurniture.co.za
Unclaimed Business
M
malawifurniture.co.za
Unclaimed Business
16 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, malawifurniture.co.za receives praise for beautifully crafted, authentic Malawi-style furniture and decor that adds warmth and character to homes. Satisfied customers highlight great product quality, prompt delivery and helpful, communicative staff. However, a recurring concern involves items listed as available online that are actually out of stock, leading to lengthy delays, difficult refund processes and poor after-sales communication. Some customers also report receiving products with quality defects including mould, paint marks and loose weave, raising questions about consistency.
Performance(last 12 months):
Ranked In Retail
#53NPS Score
42Likely
Ranking
#53
in Retail
NPS Score
42
Recommended: Likely
Review Distribution
3.7|16 Reviews
Jun '25 - May '26
5(60%)
4(6.7%)
3(0%)
2(0%)
1(33.3%)
5(60%)
4(6.7%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About malawifurniture.co.za
Based on recent customer reviews, malawifurniture.co.za receives praise for beautifully crafted, authentic Malawi-style furniture and decor that adds warmth and character to homes. Satisfied customers highlight great product quality, prompt delivery and helpful, communicative staff. However, a recurring concern involves items listed as available online that are actually out of stock, leading to lengthy delays, difficult refund processes and poor after-sales communication. Some customers also report receiving products with quality defects including mould, paint marks and loose weave, raising questions about consistency.
Recent reviews (16)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSD
Sharon D
1 reviews | Active since Jan 2020
17 Jan 2026, 12:04
Feeling **********
The most appalling service from this company. I ordered pendant lamp shades in October. Despite still advertising these items for sale, they actually have no stock — which is misleading. I have had to do all the follow-up myself. By Christmas, nothing had arrived. I was then informed there was no stock and asked whether I would like an alternative. I declined and requested a refund. On 6 January I was advised that a refund would be processed — and I am still waiting. Based on other reviews, it appears I am not the only customer in this situation. This company does not deserve customers’ business.
Helpful (0)
|Replies (0)SD
Sharon D
1 reviews | Active since Jan 2020
17 Jan 2026, 12:04
Feeling **********
The most appalling service from this company. I ordered pendant lamp shades in October. Despite still advertising these items for sale, they actually have no stock — which is misleading. I have had to do all the follow-up myself. By Christmas, nothing had arrived. I was then informed there was no stock and asked whether I would like an alternative. I declined and requested a refund. On 6 January I was advised that a refund would be processed — and I am still waiting. Based on other reviews, it appears I am not the only customer in this situation. This company does not deserve customers’ business.
0
Replies (0)KW
Katharine W
1 reviews | Active since Jan 2020
25 Dec 2025, 09:07
Beware. Copy-cat seller.
Beware!! This is not the original Malawi Cane company (apparently there are a few cop-cat sites). Products are not genuine wicker and of very poor quality for the price. You'll be sent something similar, but they are copy-cat sellers with similar branding and sub-par products. Realised too late. Bought a chair that is covered in paint marks, rusted metal welding still full of ****, loose weave and not real wicker at all. No response after sales.
Helpful (0)
|Replies (0)KW
Katharine W
1 reviews | Active since Jan 2020
25 Dec 2025, 09:07
Beware. Copy-cat seller.
Beware!! This is not the original Malawi Cane company (apparently there are a few cop-cat sites). Products are not genuine wicker and of very poor quality for the price. You'll be sent something similar, but they are copy-cat sellers with similar branding and sub-par products. Realised too late. Bought a chair that is covered in paint marks, rusted metal welding still full of ****, loose weave and not real wicker at all. No response after sales.
0
Replies (0)KW
Katharine W
1 reviews | Active since Jan 2020
25 Dec 2025, 08:46
Beware!! Copy-cat sellers.
Beware!! This is not the original malawichair.com. Products are not genuine wicker and of very poor quality for the price. You’ll be sent something similar, but they are copy-cat sellers with similar branding and sup-par products. Bought a chair that is covered in paint marks, rusted metal welding, loose weave and not real wicker at all. No response after sales.
Helpful (0)
|Replies (0)KW
Katharine W
1 reviews | Active since Jan 2020
25 Dec 2025, 08:46
Beware!! Copy-cat sellers.
Beware!! This is not the original malawichair.com. Products are not genuine wicker and of very poor quality for the price. You’ll be sent something similar, but they are copy-cat sellers with similar branding and sup-par products. Bought a chair that is covered in paint marks, rusted metal welding, loose weave and not real wicker at all. No response after sales.
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Replies (0)JT
SD
Steve D
1 reviews | Active since Jan 2020
12 Aug 2025, 10:56
Honestly, I did not expect this!
Hat offs to them, what a great SA company! There has been alot of bad news lately about local businesses. These guys have 1. Great customer service, 2. Quality products 3. What more can i say. Delivery was prompt 6 working days, no problems at all. There are alot of ****mers our there but these guys are definitely NOT one of them! Their businesses is doing really well, that may be why other sellers are bad mouthing them online... 5 stars!
Helpful (0)
|Replies (0)SD
Steve D
1 reviews | Active since Jan 2020
12 Aug 2025, 10:56
Honestly, I did not expect this!
Hat offs to them, what a great SA company! There has been alot of bad news lately about local businesses. These guys have 1. Great customer service, 2. Quality products 3. What more can i say. Delivery was prompt 6 working days, no problems at all. There are alot of ****mers our there but these guys are definitely NOT one of them! Their businesses is doing really well, that may be why other sellers are bad mouthing them online... 5 stars!
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Replies (0)QM
Qanita M
1 reviews | Active since Jan 2020
3 Aug 2025, 12:16
Malawi Furniture - beautiful and fast
I couldn't be more thrilled with my experience with Malawi Furniture! The quality of their products is outstanding – everything feels sturdy, well-made, and designed to last. The decor pieces I purchased have truly transformed my home. They add a unique, stylish touch that fits perfectly with my aesthetic, and I’ve already gotten so many compliments from friends and family. On top of that, the service was incredibly quick. From ordering to delivery, everything was smooth and hassle-free. I definitely recommend Malawi Furniture to anyone looking for beautiful, high-quality furniture and top-notch customer service. My home has never looked better!
Helpful (0)
|Replies (0)QM
Qanita M
1 reviews | Active since Jan 2020
3 Aug 2025, 12:16
Malawi Furniture - beautiful and fast
I couldn't be more thrilled with my experience with Malawi Furniture! The quality of their products is outstanding – everything feels sturdy, well-made, and designed to last. The decor pieces I purchased have truly transformed my home. They add a unique, stylish touch that fits perfectly with my aesthetic, and I’ve already gotten so many compliments from friends and family. On top of that, the service was incredibly quick. From ordering to delivery, everything was smooth and hassle-free. I definitely recommend Malawi Furniture to anyone looking for beautiful, high-quality furniture and top-notch customer service. My home has never looked better!
0
Replies (0)DH
Duncan H
1 reviews | Active since Jan 2020
31 Jul 2025, 06:02
Slowest delivery time ever
Orders take forever. Had to put 1 star to leave a rating, they should allow negative stars. The website allows you to order products but they are out of stock. They think it’s okay to wait over a month for delivery. It doesn’t make sense how you can operate like this.
Helpful (0)
|Replies (0)DH
Duncan H
1 reviews | Active since Jan 2020
31 Jul 2025, 06:02
Slowest delivery time ever
Orders take forever. Had to put 1 star to leave a rating, they should allow negative stars. The website allows you to order products but they are out of stock. They think it’s okay to wait over a month for delivery. It doesn’t make sense how you can operate like this.
0
Replies (0)HB