MA
Malawian Airline
Unclaimed Business
MA
Malawian Airline
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Tshepiso M
1 reviews | Active since Jan 2020
7 Sept 2024, 16:58
Bad service and no response from Commercial Manager
Good day commercial manager I was on business class on the flight to Nairobi from JHB ET 21/50 on the 17th August 2024 . Which left 1hr late from schedule, I did not understand the delay as it was not well communicated. I asked my fellow passenger who also did not know what was the delay . The veggies served were burnt . And my charging port was not working . I asked my fellow passenger to use their port . We were also asked to disembark in Malawi without communication as to why . We saw the guys change the tyre . We were then asked to go back on board to Nairobi where we were arrived late obviously. I had asked for a blanket , the lady managing business class said I cannot keep it as they will deduct the cost from her salary . I had said we were all patient with these uncommunicated delays . And they refused to give me a blanket even to say they would embarrass me in the bus if I don’t give it back . To which I gave the blanket back and she offered your contact details for me to put my complaint . I hope you get back to me soon
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Tshepiso M
1 reviews | Active since Jan 2020
7 Sept 2024, 16:58
Bad service and no response from Commercial Manager
Good day commercial manager I was on business class on the flight to Nairobi from JHB ET 21/50 on the 17th August 2024 . Which left 1hr late from schedule, I did not understand the delay as it was not well communicated. I asked my fellow passenger who also did not know what was the delay . The veggies served were burnt . And my charging port was not working . I asked my fellow passenger to use their port . We were also asked to disembark in Malawi without communication as to why . We saw the guys change the tyre . We were then asked to go back on board to Nairobi where we were arrived late obviously. I had asked for a blanket , the lady managing business class said I cannot keep it as they will deduct the cost from her salary . I had said we were all patient with these uncommunicated delays . And they refused to give me a blanket even to say they would embarrass me in the bus if I don’t give it back . To which I gave the blanket back and she offered your contact details for me to put my complaint . I hope you get back to me soon
0
Replies (0)IO
Ian O
1 reviews | Active since Jan 2020
1 Dec 2022, 08:08
Malawian Airlines sad service
I traveled to Blantyre and my suitcase lock and zip has been completely broken out but nothing was stolen. I reported it at the airport and with the local Malawian Airline office. I returned with the ripped-open suitcase 11 days later, all wrapped to keep it together. Did email them when back at the office in RSA but Still no communication regarding my complaint/insurance claim. These flights are exuberant costly and this is their service!
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Ian O
1 reviews | Active since Jan 2020
1 Dec 2022, 08:08
Malawian Airlines sad service
I traveled to Blantyre and my suitcase lock and zip has been completely broken out but nothing was stolen. I reported it at the airport and with the local Malawian Airline office. I returned with the ripped-open suitcase 11 days later, all wrapped to keep it together. Did email them when back at the office in RSA but Still no communication regarding my complaint/insurance claim. These flights are exuberant costly and this is their service!
0
Replies (0)JS
J'mo Sisala
1 reviews | Active since Jan 2020
1 Feb 2021, 19:33
Lost luggage
Lost luggage
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