Terrible food/evening at Joburg’s top restaurant Marble

Our visit to Marble restaurant in Rosebank was such a disappointment.

After hearing about this great restaurant, my husband wanted to treat me for our 10 year wedding anniversary. We called and made reservations, they asked the occasion and when we said it’s our anniversary they asked if they could treat us with complimentary bubbles upon arrival. We accepted and felt very special even before arriving.

The restaurant is stunning, welcoming you at the door and immediately taking you to your table. Our server introduced himself and the evening started off great.

We ordered starters which were amazing. I had the prawn and my husband had the duck. For mains I had the Risotto, and again it was great. Whereas my husband ordered the 1kg Tomahawk steak, medium rare, but was very disappointed. The steak arrived cut into strips and the bone was used as a decoration, the meat was medium and lacked seasoning. The steak also had a lot of sinue running through the meat, and even though the meat was super soft he struggled to chew with all of the sineu. And with the meat arriving already cut, there is no way that the chef did not see this. So how he could send it out I don’t understand.

My husband didn’t want to send it back as our child was at home with the babysitter so we didn’t have time to waste on this. We wanted to have a good anniversary meal and get home to our child.

We then proceeded to order desert, the cheesecake was really good I really enjoyed it. However the stroop wafel mascarpone ice cream sandwich was a big disappointment. The waffle was soft and tasted stale. It’s clear that this dessert is frozen and not freshly prepared as one would expect. It has definitely been prepared a few days prior to us ordering it.

We then proceeded to ask for the bill and that took such a long time. And again waiting unnecessarily for the bill while our child is at home was so frustrating. At last the bill arrived and our ‘complimentary’ anniversary bubbles were added onto our bill for another R225. It even said Anniversary Bubbles on the bill. Just such a lousy end to our evening. My husband asked the server about this and he went to ask the Manager. Needless to say we ended up waiting some more, in the end we didn’t have to pay for the complimentary bubbles. What a relief.

After all of the hype about Marble restaurant we definitely expected a lot more. The food did not deliver as expected, especially with the huge price tags. Spending R2000 on this meal is a big regret, we could have done a lot better for a quarter of the price. (we only ordered a R90 bottle of water, if we had drinks we would have easily spend R500+ more)

We will definitely not be going back there again.