Massbuild
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Massbuild
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Izelle M
1 reviews | Active since Jan 2018
8 Apr 2026, 11:57
Massbuild / RCS – Account Paid in Full but Still Reflecting on ITC**
MASS BUILD ****** I am lodging this complaint out of deep frustration and urgency. I have settled my Massbuild (Builders) account **in full**, yet it is still reflecting on my ITC credit report as if there is an outstanding balance. This incorrect listing is now affecting my employment opportunities, and despite spending the entire morning yesterday trying to resolve it, I have received **no assistance** from any department. I contacted: - **Builders** – who could not provide a statement or any explanation - **RCS** – who informed me that the account has **prescribed**, yet they also could not assist with an updated statement or correction - **The debt collectors** – who could not locate my account or provide any documentation At this point, I have spoken to multiple people across all three entities, and not a single person has been able to tell me: 1. Where my payments were allocated 2. Why the account is still showing as outstanding 3. Why a prescribed account is still listed on ITC 4. Who is responsible for updating or correcting the information This is unacceptable. I have fulfilled my obligations, and the failure to update my credit profile is now causing **real financial and professional harm**. I urgently require: - A **final paid‑up letter** - A **full statement** showing the allocation of my payments - Immediate **correction of the ITC listing** - Written confirmation that the account is closed and settled I am requesting urgent assistance from someone who is actually able to resolve this matter. I cannot continue being sent in circles between Builders, RCS, and debt collectors while my name and livelihood are being affected. I expect a response and resolution **within 48 hours**.
Helpful (0)
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Izelle M
1 reviews | Active since Jan 2018
8 Apr 2026, 11:57
Massbuild / RCS – Account Paid in Full but Still Reflecting on ITC**
MASS BUILD ****** I am lodging this complaint out of deep frustration and urgency. I have settled my Massbuild (Builders) account **in full**, yet it is still reflecting on my ITC credit report as if there is an outstanding balance. This incorrect listing is now affecting my employment opportunities, and despite spending the entire morning yesterday trying to resolve it, I have received **no assistance** from any department. I contacted: - **Builders** – who could not provide a statement or any explanation - **RCS** – who informed me that the account has **prescribed**, yet they also could not assist with an updated statement or correction - **The debt collectors** – who could not locate my account or provide any documentation At this point, I have spoken to multiple people across all three entities, and not a single person has been able to tell me: 1. Where my payments were allocated 2. Why the account is still showing as outstanding 3. Why a prescribed account is still listed on ITC 4. Who is responsible for updating or correcting the information This is unacceptable. I have fulfilled my obligations, and the failure to update my credit profile is now causing **real financial and professional harm**. I urgently require: - A **final paid‑up letter** - A **full statement** showing the allocation of my payments - Immediate **correction of the ITC listing** - Written confirmation that the account is closed and settled I am requesting urgent assistance from someone who is actually able to resolve this matter. I cannot continue being sent in circles between Builders, RCS, and debt collectors while my name and livelihood are being affected. I expect a response and resolution **within 48 hours**.
0
Replies (0)NZ
Nombuso Z
1 reviews | Active since Jan 2021
4 Dec 2025, 14:27
Confirmation Message *Business Name:* Massbuild *Rating:* 1 out of 5 *Review:* MASSBUILD IS A BULLY
Confirmation Message *Business Name:* Massbuild *Rating:* 1 out of 5 *Review:* MASSBUILD IS A BULLY. I pay their account monthly. And monthly i receive their floods of sms' advising me that i have not paid my account. This is a monthly bullying tact from MASSBUILD. Question then is: what happens to the money i pay, monthly if every month, i pay and get messages stating: i havent paid my account. I find this behavior uncalled for really.
Helpful (0)
|Replies (0)NZ
Nombuso Z
1 reviews | Active since Jan 2021
4 Dec 2025, 14:27
Confirmation Message *Business Name:* Massbuild *Rating:* 1 out of 5 *Review:* MASSBUILD IS A BULLY
Confirmation Message *Business Name:* Massbuild *Rating:* 1 out of 5 *Review:* MASSBUILD IS A BULLY. I pay their account monthly. And monthly i receive their floods of sms' advising me that i have not paid my account. This is a monthly bullying tact from MASSBUILD. Question then is: what happens to the money i pay, monthly if every month, i pay and get messages stating: i havent paid my account. I find this behavior uncalled for really.
0
Replies (0)