M
Massbuild
Unclaimed Business
M
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Massbuild
Massbuild has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Massbuild across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNZ
Nombuso Z
1 reviews | Active since Jan 2020
4 Dec 2025, 12:27
Confirmation Message *Business Name:* Massbuild *Rating:* 1 out of 5 *Review:* MASSBUILD IS A BULLY
Confirmation Message *Business Name:* Massbuild *Rating:* 1 out of 5 *Review:* MASSBUILD IS A BULLY. I pay their account monthly. And monthly i receive their floods of sms' advising me that i have not paid my account. This is a monthly bullying tact from MASSBUILD. Question then is: what happens to the money i pay, monthly if every month, i pay and get messages stating: i havent paid my account. I find this behavior uncalled for really.
Helpful (0)
|Replies (0)NZ
Nombuso Z
1 reviews | Active since Jan 2020
4 Dec 2025, 12:27
Confirmation Message *Business Name:* Massbuild *Rating:* 1 out of 5 *Review:* MASSBUILD IS A BULLY
Confirmation Message *Business Name:* Massbuild *Rating:* 1 out of 5 *Review:* MASSBUILD IS A BULLY. I pay their account monthly. And monthly i receive their floods of sms' advising me that i have not paid my account. This is a monthly bullying tact from MASSBUILD. Question then is: what happens to the money i pay, monthly if every month, i pay and get messages stating: i havent paid my account. I find this behavior uncalled for really.
0
Replies (0)NZ
Nombuso Z
1 reviews | Active since Jan 2020
28 Jul 2025, 19:54
Worst creditors ever
Worst creditors ever. I never missed payments. I pay my account monthly yet, they send messages requesting payments. If they cant acknowledge payments received, what does it mean???? Are they having a bad accounting system or???? It's embarrassing that we have such a big company yet, it fails to have proper systems to monitor payments received.
Helpful (0)
|Replies (0)NZ
Nombuso Z
1 reviews | Active since Jan 2020
28 Jul 2025, 19:54
Worst creditors ever
Worst creditors ever. I never missed payments. I pay my account monthly yet, they send messages requesting payments. If they cant acknowledge payments received, what does it mean???? Are they having a bad accounting system or???? It's embarrassing that we have such a big company yet, it fails to have proper systems to monitor payments received.
0
Replies (0)NZ
Nombuso Z
1 reviews | Active since Jan 2020
17 Jul 2025, 15:50
I have a Massbuild account
I have a Massbuild account. There is no month i haven't paid towards my account. As much as i have accepted the fact that, in spite of paying monthly, the debt doesn't move. What irritates is receiving sms's even after having paid. Does that mean, in spite of paying through Builders, Massbuild doesn't receive the money? Otherwise having made payments, i shouldn't be getting messages monthly to pay my account. Let alone the very uncouth & unprofessional employees who call you and only voices must be heard! Or
Helpful (0)
|Replies (0)NZ
Nombuso Z
1 reviews | Active since Jan 2020
17 Jul 2025, 15:50
I have a Massbuild account
I have a Massbuild account. There is no month i haven't paid towards my account. As much as i have accepted the fact that, in spite of paying monthly, the debt doesn't move. What irritates is receiving sms's even after having paid. Does that mean, in spite of paying through Builders, Massbuild doesn't receive the money? Otherwise having made payments, i shouldn't be getting messages monthly to pay my account. Let alone the very uncouth & unprofessional employees who call you and only voices must be heard! Or
0
Replies (0)LM
Lebogang M
1 reviews | Active since Jan 2020
11 Dec 2023, 05:12
Account closed
Settled my account with them via MBD in April after paying a settlement discount I was given. I even have a settlement letter from MBD. Now this account keeps circulating around as I'm being called by different companies. 1st it was VVM and now it is Shapiro Shaik Defries. And when I finally speak to someone from their offices they tell me MBD never send them the relevant documents to close the account even after sending them the paid up letter from MBD.
Helpful (0)
|Replies (0)LM
Lebogang M
1 reviews | Active since Jan 2020
11 Dec 2023, 05:12
Account closed
Settled my account with them via MBD in April after paying a settlement discount I was given. I even have a settlement letter from MBD. Now this account keeps circulating around as I'm being called by different companies. 1st it was VVM and now it is Shapiro Shaik Defries. And when I finally speak to someone from their offices they tell me MBD never send them the relevant documents to close the account even after sending them the paid up letter from MBD.
0
Replies (0)NM
Nothemba M
1 reviews | Active since Jan 2020
11 Nov 2022, 19:41
Corruption in credit card careful
I had a credit card with them I paid it up but they are circulating my account to dept companies. Why would you do that while the account if paid up. You even flagged my account in my credit profile. This is sickening very bad as well. Account number 6010242100000874981 and a Ref is 78460638 at VVM
Helpful (0)
|Replies (0)NM
Nothemba M
1 reviews | Active since Jan 2020
11 Nov 2022, 19:41
Corruption in credit card careful
I had a credit card with them I paid it up but they are circulating my account to dept companies. Why would you do that while the account if paid up. You even flagged my account in my credit profile. This is sickening very bad as well. Account number 6010242100000874981 and a Ref is 78460638 at VVM
0
Replies (0)SP
Samantha P
1 reviews | Active since Jan 2020
10 Oct 2022, 09:32
Massbuild Incompetence. Did not close my account when I paid it up, now owe money.
In 2020 I paid my account up in full. Today, I try and apply for credit facilities and apparently it says my Massbuild account is in Arrears. I closed this account. I can't get hold of anyone to help me sort this out. This show a complete lack of competence on the part of Massbuild. Clearly someone did not close the account.
Helpful (0)
|Replies (0)SP
Samantha P
1 reviews | Active since Jan 2020
10 Oct 2022, 09:32
Massbuild Incompetence. Did not close my account when I paid it up, now owe money.
In 2020 I paid my account up in full. Today, I try and apply for credit facilities and apparently it says my Massbuild account is in Arrears. I closed this account. I can't get hold of anyone to help me sort this out. This show a complete lack of competence on the part of Massbuild. Clearly someone did not close the account.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Oct 2020, 07:59
Fraudulent Judgement from Massbuild
I have a judgement on my name that was placed on my name. i receive smses every month saying that there is no payments due and also have never open this account. however when i contact them they do not have any record of this and are not willing to assist. the service i have received from massbuild not even being a client is more than enough to never open an account with them. they are also not willing to remove the judgement even though they state that i am on R0.00? this is just pathetic and restricts me now from getting any finance.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Oct 2020, 07:59
Fraudulent Judgement from Massbuild
I have a judgement on my name that was placed on my name. i receive smses every month saying that there is no payments due and also have never open this account. however when i contact them they do not have any record of this and are not willing to assist. the service i have received from massbuild not even being a client is more than enough to never open an account with them. they are also not willing to remove the judgement even though they state that i am on R0.00? this is just pathetic and restricts me now from getting any finance.
0
Replies (0)EJ