Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My wife and I recently had the opportunity to deal with Mastross Inc, when our property required registration Our initial contact was with a pleasant young lady, Quraisha. We received a courteous email from her, introducing herself and the company, and briefing us on the process. We were appraised on all matters, and were given explanations. We were further contacted by Narisha Singh, who introduced herself, and also briefed us on the process. We also received updates from Narisha. The registration took about five (5) months. We are satisfied with this as we were kept abreast of the proceedings, and knew where the delays were caused. Our points of contact with the company were only Quraisha and Narisha, and this made the communication direct and simple. My wife and I appreciate the extra effort that was made by Quraisha and Narisha with the registration of our property. We have no hesitation in recommending Mastross Inc for those who require property registration. Nitesh and Hazel Amersi."
1 reviews | Active since Jan 2020
My wife and I recently had the opportunity to deal with Mastross Inc, when our property required registration Our initial contact was with a pleasant young lady, Quraisha. We received a courteous email from her, introducing herself and the company, and briefing us on the process. We were appraised on all matters, and were given explanations. We were further contacted by Narisha Singh, who introduced herself, and also briefed us on the process. We also received updates from Narisha. The registration took about five (5) months. We are satisfied with this as we were kept abreast of the proceedings, and knew where the delays were caused. Our points of contact with the company were only Quraisha and Narisha, and this made the communication direct and simple. My wife and I appreciate the extra effort that was made by Quraisha and Narisha with the registration of our property. We have no hesitation in recommending Mastross Inc for those who require property registration. Nitesh and Hazel Amersi."
1 reviews | Active since Jan 2020
I was very impressed with the meticulous service I received from your firm. Your company makes selling a property as simple as ABC. Well done and keep it up!
1 reviews | Active since Jan 2020
<p>Estate Agent Yesh Gunpath from Maritzburg Properties Pietermaritzburg purchsed a property from me in November 2016. We signed and confirmed the Sale Agreement on the 9th November 2016. Being a new home seller I did not know how the process worked but since the Estate Agent Yesh Gunpath was well known and respected as an experienced Estate Agent he reassured me that everything would go through by the end of February 2017 and I said that I will have my tenants out before then. Yesh told me to be patient because everyone is generally on a go slow during December because it is the holiday season. On the 6th December 2016, I received an email from Narisha Singh who is the Conveyencer for Mastross Inc. Pmb saying that Yesh's bond has been approved but she is waiting for the deposit to be paid by Yesh. Throughout December 2016 I sent Yesh messages asking about the deposit but he did not respond. On the 9th January 2017 I contacted Narisha asking her about the pgress and she said that Yesh the Estate Agent was trying to raise the deposit but only had half and he was trying to sell his car to raise the balance of the deposit. I then told Narisha that if Yesh does not pay the withing a the next week I will cancel the sale. Narisha then phone me the next week saying that the despoit has been paid. Upon my inquiry on the 31st January 2017, Narisha confirmed that she is waiting for the rates assessment from the Municipality which according to het takes up to 4 weeks. then told On the 7th February 2017 my tenants vacated the property, I went to the Municipality and they said that the rates as*****t takes up to two weeks from the date of application. I told Narisha that I am going to lodge a complaint or cancel the sale. She said that I am welcome to do both. Today the 20th of March 2017, 4 months later I contacted Narisha again and she said that she will send Mastross's messenger to uplift the rates as*****t, thereafter they will pay the rates, then they will wait for the rates clearance certificate, thereafter the transfer will be lodged by Mastross in the Deeds Office and the Deeds Office takes between 8 to 10 working days to register a transfer, if there are no queries. So this entire ordeal is going to into month 5 now. Anyone using this company please be careful as this is my experience and I do not want to be victimised any further by Mastross Inc Pmb. Maritzburg Property uses Mastross as their Conveycing Attorneys so they need to decide how they will handle it. Unfortunately in my case it is still not resolved. </p>
1 reviews | Active since Jan 2020
<p>Estate Agent Yesh Gunpath from Maritzburg Properties Pietermaritzburg purchsed a property from me in November 2016. We signed and confirmed the Sale Agreement on the 9th November 2016. Being a new home seller I did not know how the process worked but since the Estate Agent Yesh Gunpath was well known and respected as an experienced Estate Agent he reassured me that everything would go through by the end of February 2017 and I said that I will have my tenants out before then. Yesh told me to be patient because everyone is generally on a go slow during December because it is the holiday season. On the 6th December 2016, I received an email from Narisha Singh who is the Conveyencer for Mastross Inc. Pmb saying that Yesh's bond has been approved but she is waiting for the deposit to be paid by Yesh. Throughout December 2016 I sent Yesh messages asking about the deposit but he did not respond. On the 9th January 2017 I contacted Narisha asking her about the pgress and she said that Yesh the Estate Agent was trying to raise the deposit but only had half and he was trying to sell his car to raise the balance of the deposit. I then told Narisha that if Yesh does not pay the withing a the next week I will cancel the sale. Narisha then phone me the next week saying that the despoit has been paid. Upon my inquiry on the 31st January 2017, Narisha confirmed that she is waiting for the rates assessment from the Municipality which according to het takes up to 4 weeks. then told On the 7th February 2017 my tenants vacated the property, I went to the Municipality and they said that the rates as*****t takes up to two weeks from the date of application. I told Narisha that I am going to lodge a complaint or cancel the sale. She said that I am welcome to do both. Today the 20th of March 2017, 4 months later I contacted Narisha again and she said that she will send Mastross's messenger to uplift the rates as*****t, thereafter they will pay the rates, then they will wait for the rates clearance certificate, thereafter the transfer will be lodged by Mastross in the Deeds Office and the Deeds Office takes between 8 to 10 working days to register a transfer, if there are no queries. So this entire ordeal is going to into month 5 now. Anyone using this company please be careful as this is my experience and I do not want to be victimised any further by Mastross Inc Pmb. Maritzburg Property uses Mastross as their Conveycing Attorneys so they need to decide how they will handle it. Unfortunately in my case it is still not resolved. </p>
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