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Vishal M
Active since May 2013
3
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3 reviews54 months ago
Seresha Thortaram Poor Service Ex Rawson Ballito -Deposit Not Refunded
Poor Service from Seresha Thotaram who used to work for Rawson Ballito. She did not do any pre-inspection before handing over the house for rental. After the lease expired, Wilma Faul (The Rental Manager) did a final inspection, she found the property in good condition and told the landlord that she sees no reason to withhold the deposit. Seresha and the landlord objected to the refund being returned and brought up faults so that the deposit would not be returned. Roelof and Wilma Faul were helpful and tried their best to assist but Wilma said that Seresha did not do any pre-inspection, she used photos from August 2020 which was long ago and the landlord told them not to return the deposit. Seresha also blamed the Rawson agency for incorrect billing issues after she left and said many derogatory things about the owner of the agency. A bad experience, please be careful with your deposit and insist on the agent doing a pre-inspection before you take occupation.
53 replies
110 months ago
DON'T USE Mastross Inc. Conveyancing Attorneys Pietermaritzburg!!!!
<p>Estate Agent Yesh Gunpath from Maritzburg Properties Pietermaritzburg purchsed a property from me in November 2016. We signed and confirmed the Sale Agreement on the 9th November 2016. Being a new home seller I did not know how the process worked but since the Estate Agent Yesh Gunpath was well known and respected as an experienced Estate Agent he reassured me that everything would go through by the end of February 2017 and I said that I will have my tenants out before then. Yesh told me to be patient because everyone is generally on a go slow during December because it is the holiday season. On the 6th December 2016, I received an email from Narisha Singh who is the Conveyencer for Mastross Inc. Pmb saying that Yesh's bond has been approved but she is waiting for the deposit to be paid by Yesh. Throughout December 2016 I sent Yesh messages asking about the deposit but he did not respond. On the 9th January 2017 I contacted Narisha asking her about the pgress and she said that Yesh the Estate Agent was trying to raise the deposit but only had half and he was trying to sell his car to raise the balance of the deposit. I then told Narisha that if Yesh does not pay the withing a the next week I will cancel the sale. Narisha then phone me the next week saying that the despoit has been paid. Upon my inquiry on the 31st January 2017, Narisha confirmed that she is waiting for the rates assessment from the Municipality which according to het takes up to 4 weeks. then told On the 7th February 2017 my tenants vacated the property, I went to the Municipality and they said that the rates as*****t takes up to two weeks from the date of application. I told Narisha that I am going to lodge a complaint or cancel the sale. She said that I am welcome to do both. Today the 20th of March 2017, 4 months later I contacted Narisha again and she said that she will send Mastross's messenger to uplift the rates as*****t, thereafter they will pay the rates, then they will wait for the rates clearance certificate, thereafter the transfer will be lodged by Mastross in the Deeds Office and the Deeds Office takes between 8 to 10 working days to register a transfer, if there are no queries. So this entire ordeal is going to into month 5 now. Anyone using this company please be careful as this is my experience and I do not want to be victimised any further by Mastross Inc Pmb. Maritzburg Property uses Mastross as their Conveycing Attorneys so they need to decide how they will handle it. Unfortunately in my case it is still not resolved. </p>
56 replies
135 months ago
Gatecor La Mercy
Last year I had a problem with my driveway gate motor. I called Kiresh from Gatecor to check it out. He said it needed a service that will cost R1400 and that he will need to take the motor to Pinetown for a complete service. He said that it will come with a year's guarantee. He returned with the motor a week later and fitted it back on but told me that it came to +/-R1700 (a bit extra because the company did a little extra work that the motor needed). A few weeks later the motor had a problem again, he came to the property and said it was a minor thing that went wrong. 4 months later the motor did the same thing again. I sms'd him 3 times and he didn't respond so I phoned him, he told me over the phone that there was nothing wrong with the motor, I asked him to please give me the company's number in Pinetown because I want to ask them why they are not willing to cover the guarantee as promised by Kiresh. Kiresh did not want to give me the number and told me to go to Security Zone & North Coast Security in North Coast Road (which is not Pinetown) and they will sort it out. I asked him how will they know who's motor it was? He got irritated and said he does not have time for this.
0 replies
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